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Deutsches Band-in-a-Box User Forum
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Joined: Apr 2011
Posts: 6
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OP
Newbie
Joined: Apr 2011
Posts: 6 |
Everything-Pak HD-Edition von Kaspersky bei der Installation abgeschossen.
Wie oder wo kann man das Programm neu aufspielen lassen?
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Deutsches Band-in-a-Box User Forum
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Joined: Jul 2000
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Was genau ist denn passiert?
Martin
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Deutsches Band-in-a-Box User Forum
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Joined: Apr 2011
Posts: 6
Newbie
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Newbie
Joined: Apr 2011
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Kaspersky hat die setup.exe und einige andere Dateien in Quarantäne genommen und/oder gelöscht...seitdem lässt sich das Programm nicht mehr installieren.
PGmusic hatte versucht mir zu helfen, aber nichts hat funktioniert
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Deutsches Band-in-a-Box User Forum
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Joined: Jul 2000
Posts: 5,255
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Veteran
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Dateien in Quarantäne lassen sich auch wieder befreien. Gelöschte Dateien können komplizierter werden. Manchmal liegen sie noch im Windows Papierkorb und lassen sich dann wieder herstellen.
Martin
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Deutsches Band-in-a-Box User Forum
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Joined: Sep 2005
Posts: 487
Journeyman
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Journeyman
Joined: Sep 2005
Posts: 487 |
Antivirus-Programme legen ein Protokoll oder eine Log-Datei an, in der steht, wann welche Dateien in Quarantäne gesteckt oder gelöscht wurden. Anhand der Angaben lassen sich die Dateien aus dem Quarantäneordner zurück holen. Die gelöschten Dateien, soweit sie nicht im Papierkorb waren, könntest Du beim PG-Support als Download anfordern und an die ursprünglichen Stellen kopieren.
Ralf
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Deutsches Band-in-a-Box User Forum
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Joined: Apr 2011
Posts: 6
Newbie
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OP
Newbie
Joined: Apr 2011
Posts: 6 |
Während der Installation (nach ca. 40 Minuten) hatte Kaspersky Dateien blockiert und gelöscht.
Dadurch hatte sich die ganze Installation "aufgehängt"....und ich konnte die Installation
nicht abbrechen oder beenden, sondern musste den Computer ausschalten.
Im Kaspersky-Ordner ist nichts mehr vorhanden.
Ich hatte schon Kontakt mit dem PG-Support. Man hat mit die setup.exe geschickt.
Leider funktioniert das auch nicht.
Jetzt hat man mir geraten, die HD nach Canada zu schicken :-(
gruss
Sigrid
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Deutsches Band-in-a-Box User Forum
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Joined: Jul 2000
Posts: 5,255
Veteran
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Veteran
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Posts: 5,255 |
Es wäre gut, PG Music einmal zu fragen, ob das Problem nicht etwa in Kanada dupliziert werden kann.
Zum einen könnte das helfen, anderen Kunden eine Menge Ärger zu ersparen. PG Music sollte umgehend die Kaspersky Leute informieren.
Zum anderen könnte PG Music dann gleich eine weitere HD auf die Reise schicken, oder einen Download Link einrichten.
Viel Glück
Martin
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Deutsches Band-in-a-Box User Forum
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Joined: Apr 2011
Posts: 6
Newbie
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OP
Newbie
Joined: Apr 2011
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jetzt habe ich folgende eMail nach PG-Music, Kanada geschickt:
hello Alyssa,
enclosed, I send you some screen-shots of my HD. Maybe you can see
which program i miss or which program has more or less KiloBytes.
In your german handbook, there is no warning to close Kaspersky or other
anti-virus-programs...so I went into the trap.
If we cannot repair the installation-program....it would be fair
to give me the opportunity for a download of everythingPak ..
regards
Sigrid
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Deutsches Band-in-a-Box User Forum
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Joined: Jul 2000
Posts: 5,255
Veteran
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Veteran
Joined: Jul 2000
Posts: 5,255 |
Screenshots sind eine gute Idee. TeamViewer Support Sitzungen sind ebenfalls eine wesentlich bessere Alternative als HDs hin und her zu schicken.
Martin
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Deutsches Band-in-a-Box User Forum
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Joined: Sep 2005
Posts: 487
Journeyman
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Journeyman
Joined: Sep 2005
Posts: 487 |
Hallo Sigrid.
verdächtige Dateien schiebt Kaspersky i.d.R. hier hin:
Laufwerk:\ProgrammData\Kaspersky Lab\AVP60MP4\QB - für WIndows Vista\7
oder
Laufwerk:\Documents and Settings\All Users\Application Data\Kaspersky Lab\AVP60MP4\QB - für Windows XP.
Schau mal nach.
Ralf
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Deutsches Band-in-a-Box User Forum
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Joined: Apr 2011
Posts: 6
Newbie
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OP
Newbie
Joined: Apr 2011
Posts: 6 |
hallo ralfboe,
habe nachgesehen, und leider nichts mehr gefunden.
gruss
Sigrid
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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User Video: Next-Level AI Music Editing with ACE Studio and Band-in-a-Box®
Band-in-a-Box® 2024 German for Windows is Here!
Band-in-a-Box® 2024 für Windows Deutsch ist verfügbar!
Wir waren fleißig und haben über 50 neue Funktionen und eine erstaunliche Sammlung neuer Inhalte hinzugefügt, darunter 222 RealTracks, neue RealStyles, MIDI SuperTracks, Instrumental Studies, "Songs with Vocals" Artist Performance Sets, abspielbare RealTracks Set 3, abspielbare RealDrums Set 2, zwei neue Sets von "RealDrums Stems", XPro Styles PAK 6, Xtra Styles PAK 17 und mehr!
Paket | Was ist Neu
Update Your PowerTracks Pro Audio 2024 Today!
The Newest RealBand 2024 Update is Here!
The newest RealBand 2024 Build 5 update is now available!
Download and install this to your RealBand 2024 for updated print options, streamlined loading and saving of .SGU & MGU (BB) files, and to add a number of program adjustments that address user-reported bugs and concerns.
This free update is available to all RealBand 2024 users. To learn more about this update and download it, head to www.pgmusic.com/support.realband.htm#20245
The Band-in-a-Box® Flash Drive Backup Option
Today (April 5) is National Flash Drive Day!
Did you know... not only can you download your Band-in-a-Box® Pro, MegaPAK, or PlusPAK purchase - you can also choose to add a flash drive backup copy with the installation files for only $15? It even comes with a Band-in-a-Box® keychain!
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Backup copies are offered during the checkout process on our website.
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Note: the Band-in-a-Box® keychain is only included with flash drive backup copies, and cannot be purchased separately.
Handy flash drive tip: Always try plugging in a USB device the wrong way first? If your flash drive (or other USB plug) doesn't have a symbol to indicate which way is up, look for the side with a seam on the metal connector (it only has a line across one side) - that's the side that either faces down or to the left, depending on your port placement.
Update your Band-in-a-Box® 2024 for Windows® Today!
Update your Band-in-a-Box® 2024 for Windows for free with build 1111!
With this update, there's more control when saving images from the Print Preview window, we've added defaults to the MultiPicker for sorting and font size, updated printing options, updated RealTracks and other content, and addressed user-reported issues with the StylePicker, MIDI Soloists, key signature changes, and more!
Learn more about this free update for Band-in-a-Box® 2024 for Windows at www.pgmusic.com/support_windowsupdates.htm#1111
Band-in-a-Box® 2024 Review: 4.75 out of 5 Stars!
If you're looking for a in-depth review of the newest Band-in-a-Box® 2024 for Windows version, you'll definitely find it with Sound-Guy's latest review, Band-in-a-Box® 2024 for Windows Review: Incredible new capabilities to experiment, compose, arrange and mix songs.
A few excerpts:
"The Tracks view is possibly the single most powerful addition in 2024 and opens up a new way to edit and generate accompaniments. Combined with the new MultiPicker Library Window, it makes BIAB nearly perfect as an 'intelligent' composer/arranger program."
"MIDI SuperTracks partial generation showing six variations – each time the section is generated it can be instantly auditioned, re-generated or backed out to a previous generation – and you can do this with any track type. This is MAJOR! This takes musical experimentation and honing an arrangement to a new level, and faster than ever."
"Band in a Box continues to be an expansive musical tool-set for both novice and experienced musicians to experiment, compose, arrange and mix songs, as well as an extensive educational resource. It is huge, with hundreds of functions, more than any one person is likely to ever use. Yet, so is any DAW that I have used. BIAB can do some things that no DAW does, and this year BIAB has more DAW-like functions than ever."
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