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#198098 03/13/13 02:28 PM
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Need help. I've gone through all the hoops with authorizing Amplitube (several times!), but every time I open it I get a message that it's not authorized. In addition, I can't add it to the list of VST's - I get a message that it is not 32 bit. This is the version from BIAB 2013.

I can use it in Sonar 8.5.3, but I get static every ten seconds or so (out of time demo, perhaps?)

Any help?


Thanks,

Bob

90 dB #198099 03/13/13 02:50 PM
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The static indeed means it's not authorized.Do you have the latest version of the Authorization Manager? You need that.You open that then copy/paste the serial # then you get an authorization #, then copy paste that, then submit.You also need the IKM account.When you sign on to an account it'll give you serial numbers to use their free products. The AT3 you get from BIAB is the same as the free from IKM so just use that serial number they give you to get going. It's a little weird at first but you'll get used to it. Once you authorize you'll get an email with the serial # & authorization #. These can be reused again on the same computer if a reinstall is needed.


John
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silvertones #198100 03/13/13 03:08 PM
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Thanks John. I've already done all that IK stuff. My DAW computer is offline, so I had to do an offline authorization (twice, so far). The last time I did it there was a message that authorizations are limited, so I'm reluctant to go through all that again. What is also puzzling is that BIAB keeps telling me it's a 64 bit plug. The version that ships with BIAB 2013 is 32 bit, right?


Regards,

Bob

90 dB #198101 03/13/13 03:36 PM
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You should have received an email that has both the serial 3 & Author. # on it. All you need to do is run the Authorization manager on the computer that is off line and has AT3 and enter the serial # & A. # over again without going on line. An "authorization" can be used a 1000 times as long as it's the same computer ID.


John
ESI Gigaport HD+
Lenovo Turion II /4 Gig Ram/ Win7x64 be
15.6" Monitor
"The only Band is a Real Band"
www.wintertexaninfo.com/BANDS/JohnnyD.php
silvertones #198102 03/13/13 03:47 PM
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I've done that twice already, but I'll try it again.

Thanks.

90 dB #198103 03/13/13 04:44 PM
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Try first DL AT3 Free right from IKM then install the BIAB version right on top so you get the presets.


John
ESI Gigaport HD+
Lenovo Turion II /4 Gig Ram/ Win7x64 be
15.6" Monitor
"The only Band is a Real Band"
www.wintertexaninfo.com/BANDS/JohnnyD.php
silvertones #198104 03/14/13 08:11 AM
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I can't offer anything else. I've installed 6 of IKM's products on 4 machines without incident.3 XP and 1 Win7x64.


John
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15.6" Monitor
"The only Band is a Real Band"
www.wintertexaninfo.com/BANDS/JohnnyD.php
silvertones #198105 03/14/13 01:45 PM
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Installed the free AT3 and installed the BIAB version over it. Still unusable - still get the static and it was authorized. Bloody frustrating.

90 dB #198106 03/14/13 02:14 PM
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Quote:

Installed the free AT3 and installed the BIAB version over it. Still unusable - still get the static and it was authorized. Bloody frustrating.



You've got to be doing something wrong in the authorization process.


John
ESI Gigaport HD+
Lenovo Turion II /4 Gig Ram/ Win7x64 be
15.6" Monitor
"The only Band is a Real Band"
www.wintertexaninfo.com/BANDS/JohnnyD.php
silvertones #198107 03/14/13 02:18 PM
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By chance how about some sort of antivirus running? User Account Control not turned off.


John
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Lenovo Turion II /4 Gig Ram/ Win7x64 be
15.6" Monitor
"The only Band is a Real Band"
www.wintertexaninfo.com/BANDS/JohnnyD.php
silvertones #198108 03/14/13 03:47 PM
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Quote:

Quote:

Installed the free AT3 and installed the BIAB version over it. Still unusable - still get the static and it was authorized. Bloody frustrating.



You've got to be doing something wrong in the authorization process.







99.9% of my computer problems are pilot error. I'll keep trying.

I appreciate the help!

silvertones #198109 03/14/13 03:48 PM
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Quote:

By chance how about some sort of antivirus running? User Account Control not turned off.





No AV. This box has never been on the net. UAC is off as well.

90 dB #198110 03/14/13 04:39 PM
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One last try.
1. Go to your "User Area" on the IKMultimedia site.
2. Download the latest version of the Authorization manager.
3. Install it on the computer that has AT3.
4. Go to "my Products"
5. Find AT3 Free & click on "authorizations
6. You see both a serial number & an authorization number
7. copy & paste these into notepad
8. bring the file over to the music computer
9. run the NEW authorization manager
10. copy and paste the serial number when asked
11. copy & paste the authorization number when asked.
If you don't get green checks it's because you did something wrong during the offline authization. IT'S A VERY CONVOLUTED PROCESS THAT WAY.
Did you do all this?It'd go smoother if you could connect that machine to the internet for this one action. It won't get contaminated. I do it for my music rigs
Did you do this?
Make sure the latest plugin version is installed, available in the IK User Area > My Products.

Click here to access the User Area.

To authorize your IK products using the offline authorization process, please follow the below steps:


1. Save the authorization request file (Authorization Request.html) on the computer that is not connected to the Internet.

2. Copy the file to a computer that is connected to the Internet while keeping the Authorization Manager open on the first computer.

3. Double-click the 'Authorization Request.html' file on the computer that is connected to the Internet. It will open your web browser.

4. Follow the instructions on your browser. Insert all of your serial numbers that you want to authorize. The last step will ask you to save a second file (Authorization.xml) in the computer that is connected to the Internet.

5. Copy the 'Authorizations.xml' file to the computer that is not connected to the Internet.

6. Load the 'Authorization.xml' file in the Authorization Manager on the computer that is not connected to the Internet to authorize your software.


Expanded steps -


The first page will let you create the authorization request file (Authorization Request.html) on the computer that is not connected to the Internet. Click the SAVE AUTHORIZATION FILE button to create the 'Authorization Request.html' file that is necessary to bring the current computer details to the one that has an Internet connection. Choose carefully where to save the file (on your Desktop will be fine) because you will have to transfer it to the computer that is connected to the Internet in the next step.

Click on the NEXT button after saving the 'Authorization Request.html' file.

Take the 'Authorization Request.html' file you have just saved and copy it (with a USB drive, etc.) to a computer that is connected to the Internet. After you have transferred the file, double-click it and follow the instructions.

Don't close the Authorization Manager as you will have to return back to this page after having completed all the steps on the computer that is connected to the Internet.

After double-clicking the 'Authorization Request.html' file your browser will open.

Enter your User Name and Password, then click the LOGIN button.

The final page displayed on your browser will ask you to create the 'Authorization.xml' file. Click the DONE button to create the 'Authorization.xml' file.

IMPORTANT: To finish the authorization process, you must make sure that the software is installed on the computer that is not connected to the Internet. If you have not installed the product yet, please install it on the computer that is not connected to the Internet before loading the 'Authorization.xml' file into the Authorization Manager.

Now you can proceed to copy the 'Authorization.xml' file to the computer that is not connected to the Internet.

Return to the Authorization Manager page that you have left open on the computer that is not connected to the Internet and press the NEXT button.

Click the LOAD AUTHORIZATION FILE button to load the 'Authorization.xml' file you transferred from the computer that is connected to the Internet. Please note that the 'Authorization.xml' is different from the one you created by clicking the SAVE AUTHORIZATION FILE button (Authorization Request.html'. After loading the 'Authorization.xml', click on the NEXT button to proceed to the final page. In case the software is not installed, the Authorization Manager will display the "Not Installed products" message.

FAQ ID 3536, 2012-03-21
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John
ESI Gigaport HD+
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15.6" Monitor
"The only Band is a Real Band"
www.wintertexaninfo.com/BANDS/JohnnyD.php
silvertones #198111 03/14/13 04:47 PM
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I suspect that you may have actually authorized the Internet computer?


John
ESI Gigaport HD+
Lenovo Turion II /4 Gig Ram/ Win7x64 be
15.6" Monitor
"The only Band is a Real Band"
www.wintertexaninfo.com/BANDS/JohnnyD.php
silvertones #198112 03/14/13 05:58 PM
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No, I've done all of that John. I will start fresh in the morning and follow your instructions.

I'll probably just connect the DAW computer to the net to make it easier.

Thanks again.

I need a drink!

90 dB #198113 03/14/13 06:13 PM
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Quote:



I need a drink!



I'm ahead of you on that one. We'll get you going somehow.


John
ESI Gigaport HD+
Lenovo Turion II /4 Gig Ram/ Win7x64 be
15.6" Monitor
"The only Band is a Real Band"
www.wintertexaninfo.com/BANDS/JohnnyD.php
silvertones #198114 03/17/13 06:33 AM
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These IK people are INSANE! This is like hacking into the C.I.A.! I give up - have to connect this computer to the net and try it that way.

90 dB #198115 03/17/13 11:21 AM
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I agree it is convoluted and I'm a VERY experience user.I work on other peoples computers.Hook to the net. It's not quite as bad.


John
ESI Gigaport HD+
Lenovo Turion II /4 Gig Ram/ Win7x64 be
15.6" Monitor
"The only Band is a Real Band"
www.wintertexaninfo.com/BANDS/JohnnyD.php
silvertones #198116 03/17/13 03:05 PM
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Well, I got it authorized. Kind of a downer, really. most of the patches are grayed out, and it says I have to purchase them. Oh, well. There are a couple of usable patches.

Thanks for the help John.

Regards,


Bob

90 dB #198117 03/17/13 04:00 PM
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Yea as with any freebie you've got to purchase if you want the real good stuff.I'm a bass player and I did buy the Ampeg SVX they offer. Well, well worth every cent.
And you're welcome.


John
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"The only Band is a Real Band"
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