I have BIAB2014 installed both on my desktop and laptop computers. I have the Hi-Q Synths working properly (I think) on the desktop, but I cannot get my laptop configured so that BIAB can find these files. I have a few questions:
1. First, how many Hi-Q synth files should there be in total? (I have the EverythingPak with BIAB running off my computer's hard drive.) I just want to make sure that at least my Desktop installation is finding all of the files it should.
2. I am accessing the Hi_Q files by right-clicking on a track (in this case the piano track) and selecting "Select Hi-Q Midi Synth Patch...". Is this the correct way to find/use these files?
3. On my laptop's BIAB installation, where the files AREN'T being found, in the list of files each file includes a message saying "cannot be found at c:\program files (x86)\IK Multimedia\SampleTank 2.5\Instruments\Band in a Box\". When I then click on "Show Folder", it shows the Hi-Q files in D:\bb\dx settings\. I've copied the files from D:\bb\dxsettings to the c:\program files (x86)\IK Multimedia\SampleTank 2.5\Instruments\Band in a Box\ folder -- but I continue to get the message that files can't be found. Exactly where should the Hi-Q files be located? And how do I set "Select Hi-Q Synth Patch" to find them there?
Note: On my the Desktop, where everything seems to be working properly, the Hi-Q files are located at P:\bb\dxsettings and work fine. That's the same location as where they are on the laptop (just a different drive letter designation).
I'm confused why they're working on one system (Desktop) and not the other (laptop) when I've moved the files to similar locations? I would prefer them working on the laptop, since that's where my MIDI keyboard is attached.
Any help with understanding what's wrong would be GREATLY appreciated.
Thanks!
Kawai VPC1 MIDI Controller; Asus A53E Laptop running Windows 7 - 64 bit; BIAB 2017 UltraPlusPak (upgraded from 2014 EverythingPak), running from Laptop's Hard Drive.
From what you've posted above, it sounds like something hasn't been installed.
Did you run the BIAB installer and install the PG Music Hi-Q files on your laptop? Also, did you install Sampletank on your laptop?
BIAB needs the Hi-Q sounds in the \dxsettings folder (these are .tgs and .txt files) as well as the files in the IK Multimedia subdirectory (these are .sti, .sth and .stw files)
From what you've posted above, it sounds like something hasn't been installed.
Did you run the BIAB installer and install the PG Music Hi-Q files on your laptop? Also, did you install Sampletank on your laptop?
BIAB needs the Hi-Q sounds in the \dxsettings folder (these are .tgs and .txt files) as well as the files in the IK Multimedia subdirectory (these are .sti, .sth and .stw files)
Regards, Noel
Thanks, Noel. AFAIK, I installed everything properly (including Sampletank) on the laptop using the BIAB installer - but something could well be missing. I think that Sampletank/Amplitube were separate installations, right?
Would you suggest that I uninstall/reinstall everything? (I have the USB Hard drive version of the EverythingPak).
Could you tell me how many files should be in the \dxsettings and IK Multimedia folders? Also, how many Hi-Q files should there be?
Thanks.
Kawai VPC1 MIDI Controller; Asus A53E Laptop running Windows 7 - 64 bit; BIAB 2017 UltraPlusPak (upgraded from 2014 EverythingPak), running from Laptop's Hard Drive.
I'm heading out at the moment. When I get back in, I'll sit down and give a detailed reply to your post.
You are correct that Sampletank and Amplitube are separate installations. You need to install those on your laptop and register with IK Multimedia.
There's no need to uninstall BIAB/RB. I only ever install over the top of existing installations. Before you re-install (if you choose to), open BIAB and under Help | Utilities, there is an option to deactivate. You need to be connected to the web. This will protect you ability to re-activate.
My advice is not activate the software until it's running perfectly. A user gets 30 days of use before it's necessary to activate.
Leave that directory alone - put ALL the .tgs and .txt files BACK!
The files in that directory (D:\bb\dx settings) simply tell BIAB WHERE to find the 27 SampleTank "HI-Q" sample sounds themselves. These sounds are spread over seven (7) sub-directories are called:
And these sub-directories are under the subdirectory called …\Band-in-a-Box\
Since my actual ST install is NOT standard (different drive) and since I consolidated all folders (Sonic Synth, Miroslav Phil., SampleTank, SampleTron, SmpleMoog, and all ST add-ons including BIAB Hi-Q) into one massive folder for easier finding things) I just had to do a clean ST with it's free sound lib install on a Win XP VM. I had to confirm the default directories which are:
"C:\Program Files(x86)\IK Multimedia\SampleTank 2.5" and
"C:\Program Files(x86)\IK Multimedia\Instruments"
That directory is where you tell ST to look for sounds
Which is obvious to most folks here since they do default installs but my files are never where theirs are
Now for some reason (last year) the \Band-in-a-Box\ subdirectory was getting nested too deep (or not deep enough).
That folder, "\Band-in-a-box\" can be copied around until you find the magik place (up a level, over to Sampletank 2.5, …) where BIAB on your particular machines "non-standard" install finds the HI-Q sounds
Larry
Last edited by Larry Kehl; 12/13/1310:49 PM.
Win10Pro,i9,64GB,2TBSSD+20TBHDDs,1080TI,BIAB'24,Scarlett18i8,Montage7,Fusion 8HD,QS8,Integra7,XV5080,QSR,SC-8850,SPLAT,FL21&others,Komp.14,IK suite&others, just a guitar player-AXE FX III &FM9T, FishmanTP, MIDIGuitar2, GK2/3'sw/GI20
Just had to pull up the XP lappy here and give this a whirl with BB2014 Build 379 before hittin' the sack.
Interestingly, after loading one of the PG Music supplied Demo songs of Super MIDI tracks, and invoking the Sampletank Hi-Q Piano and Bass, I got the same thing as you reported above, no sound and the error message.
I went into Program Files -> IKMultimedia -> SampleTank and all of my instruments were in the folder /Instruments/Band-in-a-Box.
That was where they've been and where they worked with BB2013 last I checked.
Hmm, so I used ctrl-A to select all in that folder, moved back up one level to the Instruments file and hit ctrl-V to paste them into the /Instruments folder.
Now, the play in BB2014.
There is one that doesn't, the Acoustic Grand Piano. The Mellow Grand Piano and the T bass are working now, though.
Too tired to investigate the missing patches tonight.
Larry's got the handle on it, read his post. Larry might just be our resident SampleTank Expert around here.
"D:\Music\IK Multimedia instrument libraries" and under that I have ~37'ish folders, and only ONE of which is \Band-in-a-Box\ hi-q set.
Last edited by Larry Kehl; 12/13/1310:59 PM.
Win10Pro,i9,64GB,2TBSSD+20TBHDDs,1080TI,BIAB'24,Scarlett18i8,Montage7,Fusion 8HD,QS8,Integra7,XV5080,QSR,SC-8850,SPLAT,FL21&others,Komp.14,IK suite&others, just a guitar player-AXE FX III &FM9T, FishmanTP, MIDIGuitar2, GK2/3'sw/GI20
When it comes to Sampletank, Larry Kehl is an expert in my opinion. Also, Mac knows more about midi in his little finger than I'll ever know.
After reading though above posts by Mac and Larry, my first plan of attack would be to ...
1. Uninstall Sampletank 2.5 from your laptop
2. Fully power down the lap and restart.
3. Re-install Sampletank 2.5 using default settings/directories. Don't change a thing.
4. Register Sampletank with IK Multimedia.
5. Reboot the computer (just to make sure memories are cleared and the proper drivers are loaded for running). This step is probably not necessary but it doesn't hurt.
5. Reinstall BIAB using the setup program on the USB drive. Choose the top option (keep Realtracks & Realdrums on the USB drive). We can always redirect the pointer to these later if you have them installed on your laptop.
6. The above installation of BIAB only installs the program on the computer. This is quite quick.
7. Once BIAB is installed, you will then be asked to install the Hi-Q sounds. This procedure is all part of the setup file on the USB drive.
When all the installing is done, give the system a test run and see if it works. The above (re)installing procedure should only take about 10 minutes.
When it comes to Sampletank, Larry Kehl is an expert in my opinion. Also, Mac knows more about midi in his little finger than I'll ever know.
After reading though above posts by Mac and Larry, my first plan of attack would be to ...
1. Uninstall Sampletank 2.5 from your laptop
2. Fully power down the lap and restart.
3. Re-install Sampletank 2.5 using default settings/directories. Don't change a thing.
4. Register Sampletank with IK Multimedia.
5. Reboot the computer (just to make sure memories are cleared and the proper drivers are loaded for running). This step is probably not necessary but it doesn't hurt.
5. Reinstall BIAB using the setup program on the USB drive. Choose the top option (keep Realtracks & Realdrums on the USB drive). We can always redirect the pointer to these later if you have them installed on your laptop.
6. The above installation of BIAB only installs the program on the computer. This is quite quick.
7. Once BIAB is installed, you will then be asked to install the Hi-Q sounds. This procedure is all part of the setup file on the USB drive.
When all the installing is done, give the system a test run and see if it works. The above (re)installing procedure should only take about 10 minutes.
Please let me know the outcome!
regards, Noel
I am working thru this procedure, but have a few clarifying questions before I do this wrong. I have done 1-4 and Sampletank has been re-installed and registered. (FYI - I ran BIAB at this point, and the Hi-Q files still could not be found, as expected). Now I've run into some questions:
a. When re-installing BIAB (in your second Step 5 - You have 2 steps numbered as #5), the default about what do you want to install has SampleTank checked. Should I let install it again, or uncheck this?
b. The first option for installing BIAB is to leave it all on the USB hard drive (except for a few synths, etc.). The second option is to install BIAB to the computer's hard drive and leave Realtracks on the USB. I assume that you want me to choose the second option, right?
c. When I choose the second option, the default locations for BIAB and Realband come up as c:\bb. However, my existing installations are located at D:\bb. If I accept the default of c:\bb, won't I end up with 2 BIAB installations on my computer, and won't that confuse things? Should I have the installation go to d:\bb instead to overwrie my existing installation, or should I first totally uninstall my existing d:\bb installation and then re-install to the default locations of c:\bb?
I'll wait for yor answer before proceeding.
Thanks!
Kawai VPC1 MIDI Controller; Asus A53E Laptop running Windows 7 - 64 bit; BIAB 2017 UltraPlusPak (upgraded from 2014 EverythingPak), running from Laptop's Hard Drive.
Sorry about doubling up on #5 and the other confusion. I should have proofread my work more thoroughly.
When I ran the default installation, I had SampleTank 2.5 checked and went with that. I didn't need to register Sampletank again.
I use d:\bb like you. Simply change the c:\bb and c:\Realband to d:\bb and d:\Realband.
I've just started up the USB drive and looked at the Custom Installation.
I've never used Custom Installation before but the configuration I have checked should be all that you need to install. It would be worth trying.
Hope this helps, Noel
I have followed your instructions as best I could Noel. However, Hi-Q files still cannot be found. Note that the default location for Hi-Q files came up as drive D, even though the instructions for the installation noted that the default location for these files is usually drive C. I assume that it came up as Drive because BB and Realband were installed on Drive D. I accepted the default that it gave me (Drive D), but Hi-Q files still cannot be found. When I click on "Show Folder" it shows the files to be in d:\bb\dx settings, but apparently Sampletank is looking for the files in it's own directory on Drive C.
I am totally confused (and frustrated) at this point!
Perhaps I should just start from scratch and totally uninstall BIAB, sampletank etc and reinstall it all to the computer hard drive, using the default locations. (Even though I am loathe to install applications to Drive C).
Any thoughts would be appreciated.
Last edited by newbert; 12/14/1308:14 AM.
Kawai VPC1 MIDI Controller; Asus A53E Laptop running Windows 7 - 64 bit; BIAB 2017 UltraPlusPak (upgraded from 2014 EverythingPak), running from Laptop's Hard Drive.
Try these simple things before you do any more installs/de-installs.
First is BIAB working? I'm not following thread on all the installs-uninstalls here so am confused on where you are at moment.
Assuming BIAB is working (get it working first)next question: is SampleTank working, independent of and EXTERNAL from BIAB. That is, run the "SampleTank 2.5.exe" from where ever that is (SHOULD be in C:\IK Multimedia\SampleTank 2.5 folder) and make sure it runs and is regsitered and no IK issues.
If and once BOTH of those things are working then go find TWO directories:
1. find the IK Multimedia subdirectory called "\Instruments" - WHERE EVER that is but should be on your C drive at C:\Program files (x86)\IK Multimeda given what you said above), and
2. find the \Band-in-a-box\ directory (which has the sub folders I listed before: Drums, Bass, Guitars, etc.). Now that directory could\ should be SOMEWHERE under your C:\Program Files (X86)\ somewhere if I followed your above statements correctly
Next, and for now COPY, do not move, the \Band-in-a-Box\ directory to the \Instruments\ folder from step 1.
Next RUN SampleTank, again external from BIAB, this time in the Sampletank GUI find and click on "PREFS" (middle right hand side small print).
Then click on "Browse" button and point to the Instruments directory from step 1. And also click and turn on the "Relist on Startup" - you can turn that off later after things have stabilized.
Now run BIAB and see if it can't find the Hi-Q sounds?
let us know what happens
Good Luck Larry
Last edited by Larry Kehl; 12/14/1310:26 AM.
Win10Pro,i9,64GB,2TBSSD+20TBHDDs,1080TI,BIAB'24,Scarlett18i8,Montage7,Fusion 8HD,QS8,Integra7,XV5080,QSR,SC-8850,SPLAT,FL21&others,Komp.14,IK suite&others, just a guitar player-AXE FX III &FM9T, FishmanTP, MIDIGuitar2, GK2/3'sw/GI20
Just discovered this while trying to figure out where certain Instruments disappeared to on my XP system.
Where I left off last night: Some of the instruments could be selected in SampleTank and would play as Hi-Q, while others, such as the big Acoustic Grand Piano, could not load and would yield the error message, not found.
In the SampleTank Instrument selection window that pops up in BB when choosing a Hi-Q instrument patch, those instruments that can't be loaded, their names are followed by,
Hi-Q 002 01 Piano, Acoustic, Bright Grand SampleTank.tgs ++ not found in C:\Program Files\IK Multimedia\Instruments\Band-in-a-Box\Band-in-a-Box
Note the Band-in-a-Box folder that is supposed to be inside a Band-in-a-Box folder there.
I tried creating a folder named, "Band-in-a-Box" inside the first Band-in-a-Box folder and copied the instruments over to it, but did not think that could work, and things are still as they were.
The Patch is in the folder, though, as are all Patches that won't play and yield that error message seem to be as well.
Can't figure out why some play and some don't, though.
There is one that doesn't, the Acoustic Grand Piano. The Mellow Grand Piano and the T bass are working now, though.
This is the same thing I asked about a couple weeks ago and nobody responded so I thought it was only me. Like you I'm using a lot of hardware anyway but it would be nice to figure this out. I was planning to just call Support since it seems nobody on the forum had this issue but of course finding time with gigs, the Xmas season and all that I was guessing I wouldn't do it until January.
When you figure out what happened to the Acoustic Grand Piano (I know you will buddy) I'm looking forward to reading about it.
Win10Pro,i9,64GB,2TBSSD+20TBHDDs,1080TI,BIAB'24,Scarlett18i8,Montage7,Fusion 8HD,QS8,Integra7,XV5080,QSR,SC-8850,SPLAT,FL21&others,Komp.14,IK suite&others, just a guitar player-AXE FX III &FM9T, FishmanTP, MIDIGuitar2, GK2/3'sw/GI20
Confused why you have, or think, you need \band in a box\ nested two (2) deep? Just have \band-in-a-box\ (and it's seven (7) sub folders and the "PG Music.bmp") under the \instruments\ folder.
Look in the "\BB\Dx Settings" folder for the file:
"Hi-Q 001 01 Piano, Acoustic, Grand SampleTank info.txt"
It should contain just one line of text:
"Piano\Acoustic Grand Piano.stw"
And similarly for all seven(7) types of piano or organs in that DX subfolder should have a "info" text file (pointing to the "Piano\" sub-directory containing a single line of text indicating the correct .stw) and two other files: the important .tgs file and another.txt file which is just a description of the sound (it's what shows up in "memo" field of the Hi-Q select window)
Now, where ever it is, the \piano subdirectory of the \Band-in-a-box\ folder should have four "Acoustic Grand Piano.xxx" files: .stip, .sth, .sti, and .stw
As a matter of fact you SHOULD have 29 files in the \Piano sub-directoy:
- 4 for each type of piano (6 of those) so 24 (4 x 6) and 5 more:
- the ORGAN shares files between Jazz AND Rock functions so .sth,. .sti. .stw are in common and only the .stip are different one for Jazz Organ and one for Rock Organ - so 5 files.
IF that is what you have and the DXi itself works for other Hi-Q sounds (or ANY ST sounds) then I'm lost as well - (you DID do a factory re-set and a ST "prefs" update to the \instrument path ???)
(again my direcotires for all ST, SampleMoog, Miro,...) is "
"D:\Music\IK Multimedia instrument libraries"
and my "\Band-in-a-box\" subfolder is right under that one (at asme level as 37+ others - and some of them have sub folders)
so Larry
Win10Pro,i9,64GB,2TBSSD+20TBHDDs,1080TI,BIAB'24,Scarlett18i8,Montage7,Fusion 8HD,QS8,Integra7,XV5080,QSR,SC-8850,SPLAT,FL21&others,Komp.14,IK suite&others, just a guitar player-AXE FX III &FM9T, FishmanTP, MIDIGuitar2, GK2/3'sw/GI20
Confused why you have, or think, you need \band in a box\ nested two (2) deep? Just have \band-in-a-box\ (and it's seven (7) sub folders and the "PG Music.bmp") under the \instruments\ folder.
Hey, I did not do it. That's the way it ended up being on its own after installing the new sample sets.
Just tried reinstalling, from the new version hard drive, thinking that perhaps the install from early download was the culprit, went into
and just ran it right overtop, accepting any and all defaults, figuring that there is no need to uninstall or delete files first, since the installer overwrites files of the exact same name, or so that's how its always been in the past with pg music installer.exe files.
Still no joy, same message for the MIA patches.
This is also only on my old XP laptop, using either the Dual Core Win7 lappy, or the shiny new Win8, the thing works, at least last time I used 'em, which was during the beta testing and the first few days of the new release. Gotta get the time to recheck action on them, and maybe find some clues as to where things have been installed on them.
Try just merging all the files from the now multiple \B-i-a-B\Piano directories into ONE ...\Piano directory (no need to re-install I think the install "over specifics" paths). and get it to "root" of \Instruments\ (assuming only ONE of those). If that does works "rinse and repeat" for all such sub folders
As an aside: A Final thought (this is just to visually confirm what's going on when HI-q instruments are working) when you click on a part/track and insert a Hi-Q sound (let's say it's the Piano part in the mixer)
You KNOW you have to click on the "Piano" tab of the VSTi/DXi plug-ins window to see the instrument change in part/channel of the ST DXi GUI. IT WILL NOT show up in the "Default Synth" VSTi/DXi GUI window, even if that is already SampleTank (either as a VSTi or DXi)
wish I could reach out and help more here Larry
Win10Pro,i9,64GB,2TBSSD+20TBHDDs,1080TI,BIAB'24,Scarlett18i8,Montage7,Fusion 8HD,QS8,Integra7,XV5080,QSR,SC-8850,SPLAT,FL21&others,Komp.14,IK suite&others, just a guitar player-AXE FX III &FM9T, FishmanTP, MIDIGuitar2, GK2/3'sw/GI20
Try just merging all the files from the now multiple \B-i-a-B\Piano directories into ONE ...\Piano directory (no need to re-install I think the install "over specifics" paths). and get it to "root" of \Instruments\ (assuming only ONE of those). If that does works "rinse and repeat" for all such sub folders
Did that last night, no joy. I'll try it again, though. Right now, I've got copies of all the Instruments everywhere at every level from Instruments on down through Band-in-a-Box through Band-in-a-Box\Band-in-a-Box and no joy.
Quote:
As an aside: A Final thought (this is just to visually confirm what's going on when HI-q instruments are working) when you click on a part/track and insert a Hi-Q sound (let's say it's the Piano part in the mixer)
You KNOW you have to click on the "Piano" tab of the VSTi/DXi plug-ins window to see the instrument change in part/channel of the ST DXi GUI. IT WILL NOT show up in the "Default Synth" VSTi/DXi GUI window, even if that is already SampleTank (either as a VSTi or DXi)
I've been RightClicking on the Mixer's main view slot where the chosen Patch is identified, which brings up the same exact submenu choices as hitting Patches tab first and then RightClicking.
And, besides, it works with the Bass and a few others, but inside the BB SampleTank choices window, they don't have that "++" error message on them.
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