Previous Thread
Index
Next Thread
Print Thread
Go To
#279939 01/14/15 06:53 AM
Band-in-a-Box for Windows
Joined: Nov 2004
Posts: 113
D
Apprentice
OP Offline
Apprentice
D
Joined: Nov 2004
Posts: 113
Just now I went to look up something in the Index (under Help \ Index) and I started to enter the search word ... wav.

The w was accepted without any problem but as soon as I tried to enter the second letter ... a, the program stopped working.

Is this just me?


Dave Horne - The Netherlands
http://members.home.nl/davehorne/

Band-in-a-Box 2015 MegaPAK Upgrade with RealBand
Band-in-a-Box for Windows
Joined: Jan 2001
Posts: 878
J
Expert
Offline
Expert
J
Joined: Jan 2001
Posts: 878
Just tried mine and it work OK on my end. Was able to search on the entire wav word.


BIAB2024
Windows 10 Pro
WA6NCB
Band-in-a-Box for Windows
Joined: Dec 2014
Posts: 697
Journeyman
Offline
Journeyman
Joined: Dec 2014
Posts: 697
Works fine for me too.


Win 10, 64 bit, love my Lenovo T420, BIAB 2019 (613), RB 2019 (2)

Short term memory is getting shorter.
Band-in-a-Box for Windows
Joined: Jun 2012
Posts: 18,367
Veteran
Online Content
Veteran
Joined: Jun 2012
Posts: 18,367
OK here.


BIAB & RB2024 Win.(Audiophile), Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors, AKG K271 Studio H'phones
Band-in-a-Box for Windows
Joined: Nov 2004
Posts: 113
D
Apprentice
OP Offline
Apprentice
D
Joined: Nov 2004
Posts: 113
I guess it's just me. I rebooted the computer and searching in Index stops to program from responding. I'm forced to use Task Manager to close down BIAB.

Search works fine, it's just Index that has this issue.

Strange.


Dave Horne - The Netherlands
http://members.home.nl/davehorne/

Band-in-a-Box 2015 MegaPAK Upgrade with RealBand
Band-in-a-Box for Windows
Joined: Jun 2012
Posts: 18,367
Veteran
Online Content
Veteran
Joined: Jun 2012
Posts: 18,367
Dave, you might try a reinstall in case you have a corrupt Help file

Also, consider reporting this to PGM Support, maybe they have a record of such a problem.


BIAB & RB2024 Win.(Audiophile), Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors, AKG K271 Studio H'phones
Band-in-a-Box for Windows
Joined: Nov 2004
Posts: 113
D
Apprentice
OP Offline
Apprentice
D
Joined: Nov 2004
Posts: 113
I already reported this to the good folks at BIAB and am waiting to hear back.


Dave Horne - The Netherlands
http://members.home.nl/davehorne/

Band-in-a-Box 2015 MegaPAK Upgrade with RealBand
Band-in-a-Box for Windows
Joined: Nov 2004
Posts: 113
D
Apprentice
OP Offline
Apprentice
D
Joined: Nov 2004
Posts: 113
I received an e-mail today from Kent and followed his suggestions.

If you want to reinstall, you can get the links by logging into your account on our website and going to "My Products".

The program used to read Help files is part of Windows, not Band-in-a-Box though so I'd recommend making sure that you can search for words in other programs' Help files before trying the reinstall.

Another thing to try first would be to reinstall the build 414 patch (even if you already have that build). This is because the update patches include a copy of the Help file so if it's corrupted at all, installing the patch has a good chance of fixing it.



The first thing I did was download and reinstall the 414 patch. I still had the issue in Help \ Index \ Index. I should add that searching in other Windows programs do not have the issue I described in previous posts (in this thread).

I then downloaded and installed BIAB 15 with the same results. I then went back and reinstalled the 414 patch. I have the same issue, nothing as changed.

I didn't uninstall BIAB, I simply reinstalled over previous installs.

I'm willing to try more suggestions ... and I am also willing not to use Help \ Index \ Index to look up anything; I'll just use Help \ Index \ Search.

Any thoughts? Thanks in advance ... DH


Dave Horne - The Netherlands
http://members.home.nl/davehorne/

Band-in-a-Box 2015 MegaPAK Upgrade with RealBand
Band-in-a-Box for Windows
Joined: Mar 2015
Posts: 2
J
Newbie
Offline
Newbie
J
Joined: Mar 2015
Posts: 2
I'm having the exact same problem. BIAB is opening a windows chm file. It is located in the bb folder, and is named bbv.chm

HOWEVER, the problem appears to go away (for me) if I open the file directly.

I'm using Windows 8.1, 64-bit.

Band-in-a-Box for Windows
Joined: Jul 2000
Posts: 25,871
Veteran
Offline
Veteran
Joined: Jul 2000
Posts: 25,871
If BIAB doesn't work correctly, rather than reinstall, the first thing you should do is Opt., Return to Factory Settings. Then reboot the PC.

If that doesn't fix it, are you Running as Administrator (right-click on BBW.EXE to try this). And you didn't install to either of the C:/Program Files folders, did you?


BIAB 2024 Win Audiophile. Software: Studio One 6.5 Pro, Swam horns, Acoustica-7, Notion 6; Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus Studio 192, Presonus Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors
Band-in-a-Box for Windows
Joined: Jun 2012
Posts: 18,367
Veteran
Online Content
Veteran
Joined: Jun 2012
Posts: 18,367
Matt's recommendation to run as Administrator is quite important.

If opening the Help file internally requires privileges, and BiaB doesn't have them, then this might cause the issue.

I right-click on the BiaB icon on the desktop, select Properties and permanently set to run as Administrator:

Attached Files (Click to download or enlarge) (Only available when you are logged in)
2015-03-25_23-51-58.jpg (82.92 KB, 87 downloads)

BIAB & RB2024 Win.(Audiophile), Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors, AKG K271 Studio H'phones
Band-in-a-Box for Windows
Joined: Mar 2015
Posts: 2
J
Newbie
Offline
Newbie
J
Joined: Mar 2015
Posts: 2
I tried resetting to Factory Settings, and also run as Administrator. It still doesn't solve the problem for me.

I installed BIAB to a separate hard drive (and folder name).

I have notified pgmusic of this bug, and told them that the .chm help file can be used if I open it directly from File Explorer (or a shortcut icon). I also let them know that it was installed to a non-default location, in case that's an issue.

Thanks for your help!

Band-in-a-Box for Windows
Joined: Jul 2000
Posts: 25,871
Veteran
Offline
Veteran
Joined: Jul 2000
Posts: 25,871
Johnny, that "non-default location" wouldn't be in the /Program Files folder (either one if 64-bit), would it? That is a known problem for BIAB.


BIAB 2024 Win Audiophile. Software: Studio One 6.5 Pro, Swam horns, Acoustica-7, Notion 6; Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus Studio 192, Presonus Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors
Band-in-a-Box for Windows
Joined: Feb 2011
Posts: 1
J
Newbie
Offline
Newbie
J
Joined: Feb 2011
Posts: 1
Having the same problem on BIAB 2011. It just started happening out of nowhere.
Except I have a new computer running Windows 8.1 and probably haven't tried help on it until now.
Has there been an update or is it 8.1?
Also I have just started to use BB2go so I can use on my tablet which is why I need the help!

Band-in-a-Box for Windows
Joined: Jul 2000
Posts: 25,871
Veteran
Offline
Veteran
Joined: Jul 2000
Posts: 25,871
I can confirm, this just happened to me. I typed one letter in the Help, Index and got the freeze. Had to exit via Task manager, which took down all of BIAB.

I also wrote to Support.

Jonjo, welcome to the forum. First post after so long? I think you may be on to something with Windows 8.1. That's what I have. I'm pretty sure Help, Index has been working until recently, so the problem here might be caused by a Windows 8.1 update. I called that to the attention of Support.

Johnny Badsinger, are you also running Windows 8.1?

Last edited by Matt Finley; 03/30/15 09:53 AM.

BIAB 2024 Win Audiophile. Software: Studio One 6.5 Pro, Swam horns, Acoustica-7, Notion 6; Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus Studio 192, Presonus Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors
Band-in-a-Box for Windows
Joined: Jul 2000
Posts: 25,871
Veteran
Offline
Veteran
Joined: Jul 2000
Posts: 25,871
This problem was confirmed by PG Music. It affects Windows 8 and will be fixed by an update.


BIAB 2024 Win Audiophile. Software: Studio One 6.5 Pro, Swam horns, Acoustica-7, Notion 6; Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus Studio 192, Presonus Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors
Band-in-a-Box for Windows
Joined: Jun 2012
Posts: 18,367
Veteran
Online Content
Veteran
Joined: Jun 2012
Posts: 18,367
Originally Posted By: Matt Finley
This problem was confirmed by PG Music. It affects Windows 8 and will be fixed by an update.

Matt
Thanks for the feedback. I'm steering clear of 8.1 for BiaB (although I do have 8.1 systems for other work).
Actually, I'm hoping Windows 10 might make everyone a little happier.

Best
Trevor


BIAB & RB2024 Win.(Audiophile), Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors, AKG K271 Studio H'phones
Previous Thread
Next Thread
Go To

Link Copied to Clipboard
ChatPG

Ask sales and support questions about Band-in-a-Box using natural language.

ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.

PG Music News
User Video: Next-Level AI Music Editing with ACE Studio and Band-in-a-Box®

The Bob Doyle Media YouTube channel is known for demonstrating how you can creatively incorporate AI into your projects - from your song projects to avatar building to face swapping, and more!

His latest video, Next-Level AI Music Editing with ACE Studio and Band-in-a-Box, he explains in detail how you can use the Melodist feature in Band-in-a-Box with ACE Studio. Follow along as he goes from "nothing" to "something" with his Band-in-a-Box MIDI Melodist track, using ACE Studio to turn it into a vocal track (or tracks, you'll see) by adding lyrics for those notes that will trigger some amazing AI vocals!

Watch: Next-Level AI Music Editing with ACE Studio and Band-in-a-Box


Band-in-a-Box® 2024 German for Windows is Here!

Band-in-a-Box® 2024 für Windows Deutsch ist verfügbar!

Wir waren fleißig und haben über 50 neue Funktionen und eine erstaunliche Sammlung neuer Inhalte hinzugefügt, darunter 222 RealTracks, neue RealStyles, MIDI SuperTracks, Instrumental Studies, "Songs with Vocals" Artist Performance Sets, abspielbare RealTracks Set 3, abspielbare RealDrums Set 2, zwei neue Sets von "RealDrums Stems", XPro Styles PAK 6, Xtra Styles PAK 17 und mehr!

Paket | Was ist Neu

Update Your PowerTracks Pro Audio 2024 Today!

Add updated printing options, enhanced tracks settings, smoother use of MGU and SGU (BB files) within PowerTracks, and more with the latest PowerTracks Pro Audio 2024 update!

Learn more about this free update for PowerTracks Pro Audio & download it at www.pgmusic.com/support_windows_pt.htm#2024_5

The Newest RealBand 2024 Update is Here!

The newest RealBand 2024 Build 5 update is now available!

Download and install this to your RealBand 2024 for updated print options, streamlined loading and saving of .SGU & MGU (BB) files, and to add a number of program adjustments that address user-reported bugs and concerns.

This free update is available to all RealBand 2024 users. To learn more about this update and download it, head to www.pgmusic.com/support.realband.htm#20245

The Band-in-a-Box® Flash Drive Backup Option

Today (April 5) is National Flash Drive Day!

Did you know... not only can you download your Band-in-a-Box® Pro, MegaPAK, or PlusPAK purchase - you can also choose to add a flash drive backup copy with the installation files for only $15? It even comes with a Band-in-a-Box® keychain!

For the larger Band-in-a-Box® packages (UltraPAK, UltraPAK+, Audiophile Edition), the hard drive backup copy is available for only $25. This will include a preinstalled and ready to use program, along with your installation files.

Backup copies are offered during the checkout process on our website.

Already purchased your e-delivery version, and now you wish you had a backup copy? It's not too late! If your purchase was for the current version of Band-in-a-Box®, you can still reach out to our team directly to place your backup copy order!

Note: the Band-in-a-Box® keychain is only included with flash drive backup copies, and cannot be purchased separately.

Handy flash drive tip: Always try plugging in a USB device the wrong way first? If your flash drive (or other USB plug) doesn't have a symbol to indicate which way is up, look for the side with a seam on the metal connector (it only has a line across one side) - that's the side that either faces down or to the left, depending on your port placement.

Update your Band-in-a-Box® 2024 for Windows® Today!

Update your Band-in-a-Box® 2024 for Windows for free with build 1111!

With this update, there's more control when saving images from the Print Preview window, we've added defaults to the MultiPicker for sorting and font size, updated printing options, updated RealTracks and other content, and addressed user-reported issues with the StylePicker, MIDI Soloists, key signature changes, and more!

Learn more about this free update for Band-in-a-Box® 2024 for Windows at www.pgmusic.com/support_windowsupdates.htm#1111

Band-in-a-Box® 2024 Review: 4.75 out of 5 Stars!

If you're looking for a in-depth review of the newest Band-in-a-Box® 2024 for Windows version, you'll definitely find it with Sound-Guy's latest review, Band-in-a-Box® 2024 for Windows Review: Incredible new capabilities to experiment, compose, arrange and mix songs.

A few excerpts:
"The Tracks view is possibly the single most powerful addition in 2024 and opens up a new way to edit and generate accompaniments. Combined with the new MultiPicker Library Window, it makes BIAB nearly perfect as an 'intelligent' composer/arranger program."

"MIDI SuperTracks partial generation showing six variations – each time the section is generated it can be instantly auditioned, re-generated or backed out to a previous generation – and you can do this with any track type. This is MAJOR! This takes musical experimentation and honing an arrangement to a new level, and faster than ever."

"Band in a Box continues to be an expansive musical tool-set for both novice and experienced musicians to experiment, compose, arrange and mix songs, as well as an extensive educational resource. It is huge, with hundreds of functions, more than any one person is likely to ever use. Yet, so is any DAW that I have used. BIAB can do some things that no DAW does, and this year BIAB has more DAW-like functions than ever."

Forum Statistics
Forums66
Topics81,639
Posts735,351
Members38,524
Most Online2,537
Jan 19th, 2020
Newest Members
OlvaJownDay, Tranner Track, Ely Bass, Barking, SYOTR
38,524 Registered Users
Top Posters(30 Days)
MarioD 182
DC Ron 98
dcuny 89
DrDan 70
Today's Birthdays
There are no members with birthdays on this day.
Powered by UBB.threads™ PHP Forum Software 7.7.5