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#365641 09/15/16 01:06 PM
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I have....

And it's a good thing.....

I'm seeing more of the PG staff showing up in the forums and interacting and commenting on posts and listening to music and offering advice....

Yeah buddy!!!! Way to go. I hope they keep this up. Kinda makes me feel like PG is actually listening to our concerns and comments (and music too) which is ALWAYS a good thing.

And even the big boss man PG himself comes to visit and comment.... very few company presidents do that.... much appreciated.


Last edited by Guitarhacker; 09/15/16 01:08 PM.

You can find my music at:
www.herbhartley.com
Add nothing that adds nothing to the music.
You can make excuses or you can make progress but not both.

The magic you are looking for is in the work you are avoiding.
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I have noticed as well, but what a great idea to start a thread to show appreciation and recognition.

I have been VERY impressed AND talk about feeling like you are really a part of something going on at a company!

PG Music is setting a standard that I really can't say I know of another company is doing.

Thanks PG Music for caring!

Thanks Herb for starting this thread!


Chad (Hope that makes it easier)

TEMPO TANTRUM: What a lead singer has when they can't stay in time.
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Originally Posted By: HearToLearn
I have noticed as well, but what a great idea to start a thread to show appreciation and recognition.

I have been VERY impressed ...

Thanks Herb for starting this thread!


Agreed. I thought this very thought tonight actually.
Nice to see staff checking in regularly.


Make your sound your own!
.. I do not work here, but the benefits are still awesome
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Nice observation and thread Herb,

I am enjoying reading the comments of the PG Music staff. Their participation has added a new dimension to the forum.

As both HTL and rharv have stated, thanks PG Music staff for your participation.

Herb, again thanks for starting this thread.


Jim Fogle - 2024 BiaB (1111) RB (5) Ultra+ PAK
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#365709 09/16/16 04:32 AM
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Originally Posted By: techie001
my first time here


SPAM clean up in aisle 3.....




Steve

BIAB/RB 2022, Pro Tools 2020, Korg N5, JBL LSR 4328 Powered Monitors, AKG/Shure Mics.
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Hi GuitarHacker, your feedback is appreciated and we all work together as a team to create the best experience to our customers!

The best method to contact us if you have any sales inquiries or general questions, you can send us an email to sales@pgmusic.com or contact us on our direct line at 1-800-268-6272

If Band-in-a-Box or any other PG Music software is misbehaving you can contact our technical support department Monday-Friday 10am-5pm pacific time at 1-866-983-2474. They are closed on the weekends.

We also have our LiveHelp feature seen on our website. Click the headphone button in the top right corner and you will connect you with one us during business hours.

We are here to help! smile


Cheers,
Joe
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+1


Windows 10 Home 20H2 Build 19042.487
BIAB 2021 (Build 818)
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A super big +1!

PGMusic set an extremely high bar for service. I know of no other site that is frequented by the staff as often as PGMusic's staff does. Plus I have never heard of the head of another company visiting the forums either!

Great staff, great service but most of all super great products!


I want my last spoken words to be "I hid a million dollars under the........................"

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I've noticed new staff names too. Have they increased the staff? Whatever it is I agree, it's great to hear from them.

Bob


Biab/RB latest build, Win 11 Pro, Ryzen 5 5600 G, 512 Gig SSD, 16 Gigs Ram, Steinberg UR22 MkII, Roland Sonic Cell, Kurzweil PC3, Hammond SK1, Korg PA3XPro, Garritan JABB, Hypercanvas, Sampletank 3, more.
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Hi MarioD, thank you for your kind words! - We strive for excellence in all areas smile


Cheers,
Joe
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I have been a long time user of BIAB and PT, actually since BIAB 5, which was given to me. It is scary just how fast 20 plus years can go by when you are having fun. Every year I visit my children in Victoria for Christmas, and every year sometime from December 22 to December 24 I would give myself a present and go down to Cadillac St and pick up my next years version of BIAB/PT. So I have been going to PG a lot of years. I have seen them grow from three desks on the second floor to a full complement of office/technical equipment that also encompassed the room below them. During the early days I met Peter a couple of times and I can attest that he is the gentleman he appears on the forums. The staff has always treated me with patience and courtesy even though I am doing a pickup during the Christmas rush. Their more active participation in forums lends their customer appreciation even more. Thanks PG Music for being who you are. DennisD


There are only 3 kinds of musicians: those that can count, and those that can't!
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Hi DennisD, Thank you for your feedback, we look forward seeing you again when Band-in-a-Box 2017 is released! smile

We have two new faces at PG Music, Will and Matthew. You can say hello to them at this thread here: http://www.pgmusic.com/forums/ubbthreads.php?ubb=showflat&Number=366439&gonew=1#UNREAD


Cheers,
Joe
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