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==========================
Note from Peter Gannon:
This thread was getting a little complicated (for me anyway), because there were discussions of 2 separate issues frown ...

The good news is that they both have fixes smile
So I am locking the thread, and have started two separate threads for people to track/post regarding the issues/fixes.

1. If you've lost the ability to edit the buttons on the custom tab on the new toolbar, the new thread with the fix is here
http://www.pgmusic.com/forums/ubbthreads.php?ubb=showflat&Number=379558&#Post379558


2. If you're running a non-English version of Biab, and can't see any buttons on the toolbars, the fix is here
http://www.pgmusic.com/forums/ubbthreads.php?ubb=showflat&Number=379557#Post379557
=========================


Hello,
I installed 2017 release today, but I can't see any toolbar. I read the help manual but I still end up with chords/notation panel only.
I surely missed an episode...
thanx for help
Mo.

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Rob de Klerk, Dutch singer-songwriter
https://www.robdeklerk.nl

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CTRL+T will change between the two different views that 2017 has. Try that.


MY SONGS...
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thanx for quick support
But the toolbars are empty (no icons anymore): only 3 gray bars, no drop station to choose icons from. ...
Any smart tip ?
Mo.

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That is definitely not right. Sorry you're having trouble.

Do you see these problems in both modes using CTRL+T?

Did you install to the same location as an older version of BIAB, or is this a new first-time use?

Mo, can you tell us what version of Windows you use, in case that gives a clue?

I assume you downloaded BIAB. I suggest downloading the program again and reinstalling. If you don't succeed, give PG Music Support a call.


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Matt, What can I say ?
You saved my day (re-download worked, just reinstall didn't; don't ask me why...)
If u come to Paris, you'd deserve a good dinner...Mazel Tov !!
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Glad you got it sorted Mo. It's unusual to not have any icons. I see you've been in good hands though.


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Mo, thanks for reporting back. It's rare, but I assume your first download became corrupted. Enjoy BIAB 2017!


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When I first installed, it came up without the taskbar. I randomly clicked on the buttons under "Master" and it came up. Ctrl-T is good to know. I was mildly concerned at first...:)


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I'm having a similar problem right now: all the icons on the custom tab are gone:



Return to Factory Settings doesn't work.


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Reinstalling BIAB doesn't work either. frown


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Regarding missing buttons in the CUSTOM tab selection area:

Quote:
Return to Factory Settings doesn't work.


Either deleting the file INTRFACE.BBW or RETURN TO FACTORY SETTINGS is what caused the buttons in the CUSTOM tab area to vanish.

Even reinstalling everything from scratch doesn't restore the buttons at present

This was discovered late in beta testing, too late to fix it before release... But PGMusic knows about this and I'd bet it will be fixed in an early patch.

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PhillyJazz, I reposted your observation for the developers. Puzzle. It's too soon to know if these problems are related.


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Originally Posted By: Pat Marr
Regarding missing buttons in the CUSTOM tab selection area:

Quote:
Return to Factory Settings doesn't work.


Either deleting the file INTRFACE.BBW or RETURN TO FACTORY SETTINGS is what caused the buttons in the CUSTOM tab area to vanish.

Even reinstalling everything from scratch doesn't restore the buttons at present

This was discovered late in beta testing, too late to fix it before release... But PGMusic knows about this and I'd bet it will be fixed in an early patch.


Yes, the problem appeared just after I did a Return to Factory settings (to try to solve other problems, btw) crazy

Let's hope this get resolved soon. In the meaning time, is there anything I can do to have the icons there again?


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Quote:
In the meaning time, is there anything I can do to have the icons there again?


not that I've discovered. This bug bit me too. ;-)

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Originally Posted By: Pat Marr
Quote:
In the meaning time, is there anything I can do to have the icons there again?


not that I've discovered. This bug bit me too. ;-)


Thanks! smile


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Hi Cerio,
That sounds like an issue peculiar to doing a return to factory settings.
Solution is to:
#1 . When bbw is not running, erase intrface.bbw (in BB folder)

Things should be fine then. If you want to do a return to factory settings, do the #1 method instead. We will fix it in next patch.


Have Fun!
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Yep... just tested it... deleting INTRFACE.BBW brought my buttons back! Thanks Peter!

I had deleted it just before doing a factory reset, so I blamed both of those things for the loss of the buttons. If I had deleted it AFTER the factory reset, it would have restored the buttons before I even realized they were gone.

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hello,

same problem here.
deleting INTRFACE.BBW and factory reset does not solve the problem.

re-download didnt solve the problem.








Last edited by joeuncool; 12/03/16 12:38 AM.
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Originally Posted By: PeterGannon

Solution is to:
#1 . When bbw is not running, erase intrface.bbw (in BB folder)


Thanks! That worked for me.


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