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#395803 02/12/17 01:41 PM
Band-in-a-Box for Windows
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jdchess Offline OP
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I have BiaB 2017 UltraPlusPak. I have updated to Build 458. I have noticed that every time I click on "Check for Updates...," the update window pops up with a message that says...

"Update information is not available at this time, or there is a problem with your internet connection."

Internet connection is fine. No issues there. I'm not certain if this was already happening before I updated to the 458 build, which is obviously still in beta. Could this be a problem with updating to a beta build? Any other ideas or suggestions? Again, internet connectivity is completely functional otherwise.

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You probably know this, and it doesn't explain what you are seeing, but BIAB doesn't show there is an update if that update is considered a beta. So if you are running 458 it should just say "No update is available" or words to that effect. PG Music always calls the latest release a beta version, and that only changes upon the next release.

Having said that, I'll give it a try to see if I can duplicate your report.


BIAB 2024 Win Audiophile. Software: Studio One 6.5 Pro, Swam horns, Acoustica-7, Notion 6; Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus Studio 192, Presonus Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors
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I checked from 2 systems, one running 458, and one running 457.

Both gave the same message you described.

I think the message could also state '...or there is a problem with our internet connection' crazy .


BIAB & RB2024 Win.(Audiophile), Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors, AKG K271 Studio H'phones
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Thanks. It might be showing the wrong message in that case. Basically you are up to date. You have a newer build installed (e.g. a new 'beta' build) than would be automatically downloaded.


Andrew
PG Music Inc.
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