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#435521 - 10/27/17 01:46 PM [Help! Tech S.O.S (Off topic)] I need some computer help
MarioD Offline
Veteran

Registered: 12/27/03
Posts: 10262
Loc: Hamlin NY
I need some professional computer help. The problem is my Defender will not open and the setting/window defender options are all gray. This 64 bit Win 10 off-line (it is only online for updates and program authorization) computer has not an OS update for about a year: it wasn't broke so I didn't fix it.

The following programs found not mal-ware or viruses:
1-anti malwarebytes
2-Rkill - but it did find other problems see below
3-adwcleaner
4-Windows on-line virus checker

Also hijack this found other problems also, including the fact that there is no host file.
Ccleaner found no problems with the registry

My best guess is that either I have a very bad virus or, more probably, my disk drive is failing. My guess it is the later.

I should add that I installed the Kontakt 5.71 update and the Olympus Micro Choir Element Kontakt program but even after these I could turn Defender on and off. It was a couple of days later the problems started.

I appolgize for the length of this message but I wanted to give you as much information as I could. I also thank you very much for your time and talents.

Following is the Rkill and hijack this text logs and the defender error message.

Rkill 2.7.0 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2017 BleepingComputer.com
More Information about Rkill can be found at this link:
http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 10/26/2017 07:59:23 PM in x64 mode.
Windows Version: Windows 10 Pro

Checking for Windows services to stop:

* No malware services found to stop.

Checking for processes to terminate:

* No malware processes found to kill.

Checking Registry for malware related settings:

* No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

* Windows Automatic Updates Disabled

[HKLM\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU]
"NoAutoUpdate" = dword:00000001

* Windows Defender Disabled

[HKLM\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware" = dword:00000001

Checking Windows Service Integrity:

* AeLookupSvc [Missing Service]
* AllUserInstallAgent [Missing Service]
* hkmsvc [Missing Service]
* THREADORDER [Missing Service]
* adp94xx [Missing Service]
* adpahci [Missing Service]
* adpu320 [Missing Service]
* arc [Missing Service]
* discache [Missing Service]
* FxPPM [Missing Service]
* HdAudAddService [Missing Service]
* HyperVideo [Missing Service]
* iirsp [Missing Service]
* LSI_SAS2 [Missing Service]
* LSI_SCSI [Missing Service]
* nfrd960 [Missing Service]
* viaide [Missing Service]
* Wd [Missing Service]

* napagent [Missing ImagePath]
* WPCSvc [Missing ImagePath]

* MMCSS => \SystemRoot\system32\drivers\mmcss.sys [Incorrect ImagePath]
* SystemEventsBroker => %SystemRoot%\system32\svchost.exe -k DcomLaunch [Incorrect ImagePath]
* WSService => %SystemRoot%\System32\svchost.exe -k wsappx [Incorrect ImagePath]
* CompositeBus => \SystemRoot\System32\DriverStore\FileRepository\compositebus.inf_amd64_912dfdedc3d2f520\CompositeBus.sys [Incorrect ImagePath]

Searching for Missing Digital Signatures:

* No issues found.

Checking HOSTS File:

* No issues found.

Program finished at: 10/26/2017 08:00:19 PM
Execution time: 0 hours(s), 0 minute(s), and 55 seconds(s)
------------------------------------------------------------------

Logfile of Trend Micro HijackThis v2.0.5
Scan saved at 4:16:57 PM, on 10/27/2017
Platform: Unknown Windows (WinNT 6.02.1008)
MSIE: Internet Explorer v11.0 (11.00.10586.0545)

FIREFOX: 47.0.2 (x86 en-US)
Boot mode: Normal

Running processes:
C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe
C:\Users\Owner\AppData\Local\Microsoft\BingSvc\BingSvc.exe
C:\Users\Owner\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Preserve
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\amd64\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [AcronisTibMounterMonitor] C:\Program Files (x86)\Common Files\Acronis\TibMounter\TibMounterMonitor.exe
O4 - HKLM\..\Run: [TrueImageMonitor.exe] C:\Program Files (x86)\Acronis\TrueImageHome\TrueImageMonitor.exe
O4 - HKLM\..\Run: [FUFAXRCV] "C:\Program Files (x86)\Epson Software\FAX Utility\FUFAXRCV.exe"
O4 - HKLM\..\Run: [FUFAXSTM] "C:\Program Files (x86)\Epson Software\FAX Utility\FUFAXSTM.exe"
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
O4 - HKCU\..\Run: [BingSvc] C:\Users\Owner\AppData\Local\Microsoft\BingSvc\BingSvc.exe
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: tbauth - {14654CA6-5711-491D-B89A-58E571679951} - C:\Windows\SysWOW64\tbauth.dll
O18 - Protocol: windows.tbauth - {14654CA6-5711-491D-B89A-58E571679951} - C:\Windows\SysWOW64\tbauth.dll
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: AdobeUpdateService - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\ElevationManager\AdobeUpdateService.exe
O23 - Service: Adobe Genuine Software Integrity Service (AGSService) - Adobe Systems, Incorporated - C:\Program Files (x86)\Common Files\Adobe\AdobeGCClient\AGSService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\WINDOWS\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\WINDOWS\system32\atiesrxx.exe (file missing)
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: @%SystemRoot%\system32\DiagSvcs\DiagnosticsHub.StandardCollector.ServiceRes.dll,-1000 (diagnosticshub.standardcollector.service) - Unknown owner - C:\WINDOWS\system32\DiagSvcs\DiagnosticsHub.StandardCollector.Service.exe (file missing)
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\WINDOWS\System32\lsass.exe (file missing)
O23 - Service: EpsonCustomerResearchParticipation - SEIKO EPSON CORPORATION - C:\Program Files\EPSON\EpsonCustomerResearchParticipation\EPCP.exe
O23 - Service: Epson Scanner Service (EpsonScanSvc) - Unknown owner - C:\WINDOWS\system32\EscSvc64.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\WINDOWS\system32\fxssvc.exe (file missing)
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: @%SystemRoot%\system32\ieetwcollectorres.dll,-1000 (IEEtwCollectorService) - Unknown owner - C:\WINDOWS\system32\IEEtwCollector.exe (file missing)
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: Malwarebytes Service (MBAMService) - Malwarebytes - C:\Program Files\Malwarebytes\Anti-Malware\mbamservice.exe
O23 - Service: Acronis Managed Machine Service Mini (mmsminisrv) - Acronis - C:\Program Files (x86)\Common Files\Acronis\Infrastructure\mms_mini.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\WINDOWS\System32\msdtc.exe (file missing)
O23 - Service: @mqutil.dll,-6102 (MSMQ) - Unknown owner - C:\WINDOWS\system32\mqsvc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: PACE License Services (PaceLicenseDServices) - PACE Anti-Piracy, Inc. - C:\Program Files (x86)\Common Files\PACE\Services\LicenseServices\LDSvc.exe
O23 - Service: Corel License Validation Service V2 x64, Powered by arvato (PSI_SVC_2_x64) - arvato digital services llc - c:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\WINDOWS\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\SensorDataService.exe,-101 (SensorDataService) - Unknown owner - C:\WINDOWS\System32\SensorDataService.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\WINDOWS\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\WINDOWS\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\WINDOWS\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\TieringEngineService.exe,-702 (TieringEngineService) - Unknown owner - C:\WINDOWS\system32\TieringEngineService.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\WINDOWS\system32\UI0Detect.exe (file missing)
O23 - Service: USB MIDI Series Audio Device Monitor (USBMIDIAudioDevMon) - M-Audio - C:\Program Files (x86)\M-Audio\USB MIDI Series\AudioDevMon.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\WINDOWS\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\WINDOWS\system32\vssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\WINDOWS\system32\wbengine.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-320 (WdNisSvc) - Unknown owner - C:\Program Files (x86)\Windows Defender\NisSrv.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-310 (WinDefend) - Unknown owner - C:\Program Files (x86)\Windows Defender\MsMpEng.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\WINDOWS\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 8047 bytes


Attachments
pic 1.JPG

Description: Defender message


_________________________
Never question your wife's choices. You were one of them!

64 bit Win 10 Pro - the latest BiaB and RB - Roland Octa-Capture audio interface - a ton of software and some hardware.

Top
#435523 - 10/27/17 01:51 PM [Help! Tech S.O.S (Off topic)] Re: I need some computer help [Re: MarioD]
Matt Finley Offline
Veteran

Registered: 07/12/00
Posts: 16262
Loc: Hudson Valley & Lake George NY
Details, Mario. We need details!

(kidding). I'm not seeing anything jump out here. I have never had Windows Defender go off, not turned it off manually.

You said you've left your PC offline for a long time. Are you sure it isn't just in the process of a lot of updating? I have that with my camp computer, which you've seen. When I visit, it takes a long time, maybe 20 minutes, to load all the updates. Task manager shows the CPU running at over 90%. While it's doing that, everything is unresponsive. In your case, it has a lot to do and I would let it alone overnight.

ps I like ADWCleaner. Even though it's owned now my Malwarebytes I run both (MWBPro), but ADW is the one that finds the problems.


_________________________
BIAB 2018 PC Audiophile. Software: SONAR Platinum, Adobe Audition, Ozone, Encore; Win 10 64. Hardware: custom i7, 16 Gb RAM; Roland Integra-7, Focusrite 18i20 (2), TCE Finalizer, Behringer X-Touch, Adam sub & monitors.

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#435533 - 10/27/17 02:45 PM [Help! Tech S.O.S (Off topic)] Re: I need some computer help [Re: MarioD]
jford Offline
Veteran

Registered: 12/20/00
Posts: 9857
Loc: Pensacola, Florida
It's possible some of your other anti-virus/anti-spyware is interfering with it.

Don't know if it helps, but here's something to look at:

http://www.thewindowsclub.com/unable-to-turn-on-windows-defender
_________________________
John

#1-Win10Pro-64,8GB,7200RPM
#2-Win10Pro-64,16GB,SSDBoot,7200RPM
#3-Win7Pro-64,8GB,7200RPM
H/W: Onboard audio, FastTrack Pro, Casio Kbds
S/W: BB/RB2017/Sonar/Reaper/Notion/Finale/Noteworthy/
NI Komplete/Halion/Garritan/IK
Web: http://www.sus4chord.com

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#435552 - 10/27/17 03:57 PM [Help! Tech S.O.S (Off topic)] Re: I need some computer help [Re: MarioD]
MusicStudent Offline
Veteran

Registered: 12/08/02
Posts: 5386
Loc: Chicago
Originally Posted By: MarioD
... computer has not an OS update for about a year: it wasn't broke so I didn't fix it.



This concerns me. Actually, I think you antivirus is conflicting and causing the shutdown of Defender, but while I also turn off the OS updates in Services, I do turn them back on every couple months or so. Or when I am having a problem which I can't figure out, like maybe what you are seeing now.

When you turn updates back on, it will take you two days to get everything downloaded and installed, then you can turn it off again.
_________________________
Dan
BIAB2018
BIAB User Map
SoundCloud


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#435567 - 10/27/17 04:24 PM [Help! Tech S.O.S (Off topic)] Re: I need some computer help [Re: MarioD]
Larry Kehl Online   content
Expert

Registered: 06/04/00
Posts: 1912
Loc: New Mexico
Before anything else can you boot into safe mode?

If you can - then see what was the latest programs installed and if you see something suspicious that you did not install UNINSTALL IT

INFO for later ----------

you may need to run DSIM btu before you get there you DO have a Win 10 USB you built when you installed/upgrade to WIN 10 - or a local network to another GOOD win 10 PC? You might need it to recover any Win 10 system files it finds are missing or corrupt if it can't find a local (hidden) copy

https://www.windowscentral.com/how-use-dism-command-line-utility-repair-windows-10-image

if everything below fails then do this DSIM

end of info for later ---------------------


If you did a safeboot and you can't find anything then

If you think its a disk (and it COULD be) run a command prompt (Cmd) as Administrator and type:

"FSUTIL DIRTY QUERY C:"

if it comes back "Volume - C: is NOT Dirty"

I would next run (again from Command Prompt)

"SFC /Scannow"

if it comes back as says "Volume - C: IS Dirty"

you should type (again from command prompt)

"CHKDSK /F /R /X" (so it fixes errors and repairs/marks out bad sectors but LOCKS the volume only easy way to clear a "Dirty" set bit)


BEFORE WE DO THIS is it a HDD or a SDD? Do not do this on a SDD!

simply do a "CHKDSK /F /X" (leave out the "R")


(which will then tell you it will be run at next boot)

NOTE it it is a VERY large disk (over 1TB) it will take a LONG time and will happen at next boot

my 2TB drives take forever (many many hours) so I cheat if I corrupt part of one (I'm always mucking around)

"CHKDSK /F /R /C /I"

does same as above but a lot faster at risk of still missing stuff

/c Skips the checking of cycles within the folder structure.

/I Performs a simpler check of index entries.

Since you have bad parts (based on needing to run CHKDSK to fix the drive) you now probably also need to run "SFC /Scannow"


this is just ONE reference that tells you all this

http://www.howto-connect.com/sfc-scannow-dism-exe-chkdsk-windows-10/



GOOD LUCK

Larry




========================


PS I KNOW you use CCleaner (and similar tools but NOT including Malwarebytes and root killers) but you should NEVER let it or ANY tool MODIFY your Registry in ANYWAY (unless you have investigated that Registry KEY and its entries and YOU know what it is changing and its impact!).

These tools are TOO aggressive and frankly too dumb to not break OTHER stuff in the registry (and they also can be overly aggressive with uncommon but perfectly fine files, dlls, .coms, .exe'.s.
_________________________
Win7&10 Pro 64,i7-2600k,32GB,1OTBs HDD,RX480 8GB,FW-410,MIDIplus4x4,Montage7,Fusion 8HD,QS8,GR-50,Integra7, XV5080,Fantom-XR,QSR,SC-8850,Nanosynth,SPLAT,AD2,ST3,Kontakt 5,Amptube4,way too many other VSTi's - but I'm really a guitar player

Top
#435638 - 10/28/17 06:01 AM [Help! Tech S.O.S (Off topic)] Re: I need some computer help [Re: Matt Finley]
MarioD Offline
Veteran

Registered: 12/27/03
Posts: 10262
Loc: Hamlin NY
Matt,

I forgot to mention that I am using Win 10 Pro with the Win updates turned off. That is why this computer hasn't updated in over a year.

I also forgot to mention that I have tried run/services.msc and set startup type to automatic and also cmd (as administrator)/scannow. Again nothing found.

I also was in the registry trying to reset all of the defender data, again with no luck.

This one has me stumped. I do have a C:/ backup on an eternal HD but I do like to solve problems like this. The backup was about a month ago and I would lose only a couple of program updates that I could reinstall.
_________________________
Never question your wife's choices. You were one of them!

64 bit Win 10 Pro - the latest BiaB and RB - Roland Octa-Capture audio interface - a ton of software and some hardware.

Top
#435639 - 10/28/17 06:02 AM [Help! Tech S.O.S (Off topic)] Re: I need some computer help [Re: jford]
MarioD Offline
Veteran

Registered: 12/27/03
Posts: 10262
Loc: Hamlin NY
Thanx John,

But been there - done that with no luck.
_________________________
Never question your wife's choices. You were one of them!

64 bit Win 10 Pro - the latest BiaB and RB - Roland Octa-Capture audio interface - a ton of software and some hardware.

Top
#435641 - 10/28/17 06:13 AM [Help! Tech S.O.S (Off topic)] Re: I need some computer help [Re: MusicStudent]
MarioD Offline
Veteran

Registered: 12/27/03
Posts: 10262
Loc: Hamlin NY
Thanx Dan,

I only use Defender as my anti-virus so there are no other anti-viruses on my machine.

As a last resort I am going to take the time and update this machine. Again it wasn't broke so I wasn't going to fix it. I think its broke now!
_________________________
Never question your wife's choices. You were one of them!

64 bit Win 10 Pro - the latest BiaB and RB - Roland Octa-Capture audio interface - a ton of software and some hardware.

Top
#435650 - 10/28/17 07:10 AM [Help! Tech S.O.S (Off topic)] Re: I need some computer help [Re: MarioD]
Matt Finley Offline
Veteran

Registered: 07/12/00
Posts: 16262
Loc: Hudson Valley & Lake George NY
The Windows update should restore Defender.
_________________________
BIAB 2018 PC Audiophile. Software: SONAR Platinum, Adobe Audition, Ozone, Encore; Win 10 64. Hardware: custom i7, 16 Gb RAM; Roland Integra-7, Focusrite 18i20 (2), TCE Finalizer, Behringer X-Touch, Adam sub & monitors.

Top
#435673 - 10/28/17 11:02 AM [Help! Tech S.O.S (Off topic)] Re: I need some computer help [Re: Larry Kehl]
MarioD Offline
Veteran

Registered: 12/27/03
Posts: 10262
Loc: Hamlin NY
Hi Larry,

The first thing I did was to run safe mode and check all programs. There was nothing strange there. But I went into safe mode again and ran rkill and adwcleaner. Again no problems were indicated.

I ran fsutil dirty query c: and sfc/scannow (again) and no problems were indicated, i.e. c: is not dirty.

I think that I will just bit the bullet and upgrade Win 10. Like I said I do have a backup disk.
_________________________
Never question your wife's choices. You were one of them!

64 bit Win 10 Pro - the latest BiaB and RB - Roland Octa-Capture audio interface - a ton of software and some hardware.

Top
#435674 - 10/28/17 11:02 AM [Help! Tech S.O.S (Off topic)] Re: I need some computer help [Re: Matt Finley]
MarioD Offline
Veteran

Registered: 12/27/03
Posts: 10262
Loc: Hamlin NY
Originally Posted By: Matt Finley
The Windows update should restore Defender.


Yep, it looks like that is what I will have to do.
_________________________
Never question your wife's choices. You were one of them!

64 bit Win 10 Pro - the latest BiaB and RB - Roland Octa-Capture audio interface - a ton of software and some hardware.

Top
#435746 - 10/28/17 09:18 PM [Help! Tech S.O.S (Off topic)] Re: I need some computer help [Re: MarioD]
Larry Kehl Online   content
Expert

Registered: 06/04/00
Posts: 1912
Loc: New Mexico
This is clearly closing the stable door after the horse has bolted but when you get 'er fixed - IMAGE (backup) the OS drive!

I thought you had/used Acronis? Maybe not, but in any case get and use something. Even PC's/laptop's that are used off-line need to be imaged, FREQUENTLY, for just such disasters.

Just the fact you turn on a PC puts them at risk of a SNAFU, let alone HDD, yes even SDD, errors in the worst possible place. Murphy is ALIVE and well and living in your system.

GOOD LUCK
Larry
_________________________
Win7&10 Pro 64,i7-2600k,32GB,1OTBs HDD,RX480 8GB,FW-410,MIDIplus4x4,Montage7,Fusion 8HD,QS8,GR-50,Integra7, XV5080,Fantom-XR,QSR,SC-8850,Nanosynth,SPLAT,AD2,ST3,Kontakt 5,Amptube4,way too many other VSTi's - but I'm really a guitar player

Top
#435766 - 10/29/17 07:34 AM [Help! Tech S.O.S (Off topic)] Re: I need some computer help [Re: Larry Kehl]
MarioD Offline
Veteran

Registered: 12/27/03
Posts: 10262
Loc: Hamlin NY
Yes, I have Acronis and I do have an image backup on two external HDs. That is my backup plan if the updates mess up this computer.

I am going to update because I haven't done so in a little over a year. It is time I think. I think the latest Defender update on my old OS caused all of my problems as every test that I took came back with no problems indicated, even in safe mode.

Note that I do an image backup either every month or after a major change on my system.
_________________________
Never question your wife's choices. You were one of them!

64 bit Win 10 Pro - the latest BiaB and RB - Roland Octa-Capture audio interface - a ton of software and some hardware.

Top
#435961 - 10/30/17 04:21 PM [Help! Tech S.O.S (Off topic)] Re: I need some computer help [Re: MarioD]
MarioD Offline
Veteran

Registered: 12/27/03
Posts: 10262
Loc: Hamlin NY
FYI - I had to use my backup plan and load my Acronis image.

The problem was that Defender somehow got locked and nothing would allow it to change, not even a Win 10 update or services.msc/Windows Defender Service or Windows Defender Network. I have no idea how it got locked but that was the problem.

Its a good thing I believe in backing up may systems.
_________________________
Never question your wife's choices. You were one of them!

64 bit Win 10 Pro - the latest BiaB and RB - Roland Octa-Capture audio interface - a ton of software and some hardware.

Top
#436101 - 10/31/17 06:37 PM [Help! Tech S.O.S (Off topic)] Re: I need some computer help [Re: MarioD]
Larry Kehl Online   content
Expert

Registered: 06/04/00
Posts: 1912
Loc: New Mexico
I was about to ping you to see if you had it solved or paved over it.

Only trouble with not knowing what caused "it" and what "it" was means: "it" could bite ya again.

Larry
_________________________
Win7&10 Pro 64,i7-2600k,32GB,1OTBs HDD,RX480 8GB,FW-410,MIDIplus4x4,Montage7,Fusion 8HD,QS8,GR-50,Integra7, XV5080,Fantom-XR,QSR,SC-8850,Nanosynth,SPLAT,AD2,ST3,Kontakt 5,Amptube4,way too many other VSTi's - but I'm really a guitar player

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Create Backing Vocals with RealTracks Set 278: Shiny Vocals Oohs and Aahs!

That's right - for the first time ever Band-in-a-Box® can generate backing vocals with some amazing "oohs" and "aahs" vocal arrangements! Add male or female parts by renowned Nashville vocalists David Wise and Shelly Justice, and you'll LOVE the results!

Included with RealTrack Set 278: Shiny Vocals Oohs and Aahs, is a three-part, six-voice arrangement – which you can use all together in your song or individually for more delicate textures! Listen to the demos for RealTracks Set 278 here.

Purchase RealTrack Set 278: Shiny Vocals Oohs and Aahs for just $29 here. It's also included in the Band-in-a-Box® 2018 for Windows PlusPAK, UltraPAK, and Audiophile Edition.

Have Your Band-in-a-Box® Delivered In Time for Christmas!

The gift of music... some say this is the greatest gift of all! Imagine receiving the tools to help you create your own music for Christmas... like Band-in-a-Box!

If you are in the United States or Canada, order Band-in-a-Box before 12:30 pm Pacific time December 21st for Express delivery in time for Christmas.

If you are outside of North America, order before 12:30 pm Pacific time December 19th for Express delivery in time for Christmas.

With major savings and Bonus PAKs until December 31st, it's a great time to purchase Band-in-a-Box upgrades as a gift for someone you know... or for yourself!
http://www.pgmusic.com/bbwin.packages.htm

Band-in-a-Box® 2018 - Xtra Styles PAK Quick Start Tutorial Video

Our latest video includes a Quick Start tutorial on the installation, locations, and use of the Band-in-a-Box® Xtra Styles PAKs in Version 2018 for Windows. Video: Xtra Styles PAK Quick Start Tutorial

We have put all of our Xtra Styles PAKs on SALE! Until December 31st, purchase any Xtra Styles PAK (1 - 4) for just $29 each! (reg. $49) www.pgmusic.com/xtrastyles.php?os=win

User Blog - How To Record a Cover Song Using Band-in-a-Box and RealBand

Joanne Cooper's final blog post for 2017, How to record a cover song using Band-in-a-Box and RealBand is a must-read!

Joanne summarizes the steps she took to produce her cover of "Old Lang Syne" - her final result was posted to the User Showcase Forum: Listen to Auld Lang Syne

https://www.joannecooper.co.za/blog/blog/how-to-record-a-cover-song-using-band-in-a-box-and-realband

Announcing…The Birth of a Song (w/Floyd Jane)

We are excited to announce the release of a new project: The Birth of a Song (w/Floyd Jane)

Songwriter Floyd Jane shows the songwriting process from inspiration to performance and publication: http://www.pgmusic.com/?vid=IYMMZVvQdCw

The idea for this project came about when many members on this forum and elsewhere were asking questions about the song writing process. There are many aspects, and many parts of it necessary to create a song, get it arranged, performed, and then published on the internet. So we asked the great songwriter Floyd Jane, who is a regular member on this forum, if he could help. Floyd agreed and was even able to collaborate with other forum members, Janice and Bud. The result is this video we put together that you can see on YouTube or Facebook, called "The Birth of a Song (w/Floyd Jane)".

We hope this video helps other songwriters with their songwriting process, and also shows them tools that are available to them along the way. Also, we mention this User Showcase Forum, and hope to see many new aspiring or accomplished songwriters join this community :blush:

A big Thank You to Floyd for sharing your knowledge with the community and making this possible. And to Janice and Bud for your great collaboration!

Here is Floyd's original forum post for his song "A Little Bit Of Me": http://www.pgmusic.com/forums/ubbthreads.php?ubb=showflat&Number=433190

Check out Floyd / Janice & Bud’s music here:
http://floydjane.com/
https://www.janiceandbud.com/

Band-in-a-Box® 2018 for Windows - 49 Requests Fulfilled!

Band-in-a-Box® 2018 for Windows boasts more than 50 new features... and a lot of the new features fill the requests posted by program users!

Some of these include:

Q. I am learning guitar. The RealTracks are very helpful in that I can hear great guitar players, and most of the tracks have tab and notation as well. But there is much more to guitar, could you include some videos of some of the RealTracks Artists? Because I would learn much more from seeing a guitarist than just hearing them.

A. We have a major new feature called "Video RealTracks." These work and sound like RealTracks, but you get to see a video of the Guitarist (or whatever instrument) playing as well. The amazing thing is that this works with any chord progression you type in. So, if you want to learn to play like the great guitarist Brent Mason, for example, you can type in chords to any progression you are interested in, and then hear and see a video of Brent soloing over your progression. Now you can learn much quicker, as it helps to see how a musician is performing, as well as to hear.

Q. I love the Audio Chord Wizard, as it figures out chords from mp3 and other audio files. But it is a separate program from Band-in-a-Box, and I can’t go back and forth to change things easily.

A. We've solved that, as BiaB 2018 has integrated the Audio Chord Wizard directly into Band-in-a-Box. Now load an audio file into BiaB, open the Audio Edit Window – Audio Chord Wizard mode, and let it automatically figure out the bar lines and chords for the song.

Q. I like to save songs as MP3 files, and can't do this with BiaB, except a very low quality one, 64kbps.

A. We've improved this, by adding support for Windows Media Foundation. This allows you to save MP3 in your choice of resolutions, up to very high 320mpbs. Better still, it works on current versions of Windows (Windows 7,8,10) and also on older versions too (Vista, XP).

We've answered 49 questions - review all of these answers on our forum post "49 of your Problems solved? List of 49 Requests fulfilled in Band-in-a-Box 2018" here.

All of the new features in Band-in-a-Box® 2018 for Windows can be reviewed at http://www.pgmusic.com/bbwin.new.htm

RealBand® 2018 for Windows Build 3 Update Available!

RealBand 2018 users can update their version with the latest patch, Build 3. Download this patch here

Summary of Changes since 2018 Build 3:

Added: Section Numbers supported. All section letter menus now include numbers 1 through 9 in addition to letters A through Z.
Fixed: Section letters in Notation Window were not being resized if the notation was zoomed in/out
Fixed: RealBand might freeze when generating audio harmonies
Fixed: Loading in a BB song (MGU/SGU) or generating realtracks could freeze up the program.
Fixed: Chords in Notation/LeadSheet on 1st beat of a bar were being drawn too close to bar lines.
Fixed: Support for XP and Vista.

http://www.pgmusic.com/support.realband.htm#2018_3

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