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#435521 - 10/27/17 01:46 PM [Help! Tech S.O.S (Off topic)] I need some computer help
MarioD Online   content
Veteran

Registered: 12/27/03
Posts: 10601
Loc: Hamlin NY
I need some professional computer help. The problem is my Defender will not open and the setting/window defender options are all gray. This 64 bit Win 10 off-line (it is only online for updates and program authorization) computer has not an OS update for about a year: it wasn't broke so I didn't fix it.

The following programs found not mal-ware or viruses:
1-anti malwarebytes
2-Rkill - but it did find other problems see below
3-adwcleaner
4-Windows on-line virus checker

Also hijack this found other problems also, including the fact that there is no host file.
Ccleaner found no problems with the registry

My best guess is that either I have a very bad virus or, more probably, my disk drive is failing. My guess it is the later.

I should add that I installed the Kontakt 5.71 update and the Olympus Micro Choir Element Kontakt program but even after these I could turn Defender on and off. It was a couple of days later the problems started.

I appolgize for the length of this message but I wanted to give you as much information as I could. I also thank you very much for your time and talents.

Following is the Rkill and hijack this text logs and the defender error message.

Rkill 2.7.0 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2017 BleepingComputer.com
More Information about Rkill can be found at this link:
http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 10/26/2017 07:59:23 PM in x64 mode.
Windows Version: Windows 10 Pro

Checking for Windows services to stop:

* No malware services found to stop.

Checking for processes to terminate:

* No malware processes found to kill.

Checking Registry for malware related settings:

* No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

* Windows Automatic Updates Disabled

[HKLM\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU]
"NoAutoUpdate" = dword:00000001

* Windows Defender Disabled

[HKLM\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware" = dword:00000001

Checking Windows Service Integrity:

* AeLookupSvc [Missing Service]
* AllUserInstallAgent [Missing Service]
* hkmsvc [Missing Service]
* THREADORDER [Missing Service]
* adp94xx [Missing Service]
* adpahci [Missing Service]
* adpu320 [Missing Service]
* arc [Missing Service]
* discache [Missing Service]
* FxPPM [Missing Service]
* HdAudAddService [Missing Service]
* HyperVideo [Missing Service]
* iirsp [Missing Service]
* LSI_SAS2 [Missing Service]
* LSI_SCSI [Missing Service]
* nfrd960 [Missing Service]
* viaide [Missing Service]
* Wd [Missing Service]

* napagent [Missing ImagePath]
* WPCSvc [Missing ImagePath]

* MMCSS => \SystemRoot\system32\drivers\mmcss.sys [Incorrect ImagePath]
* SystemEventsBroker => %SystemRoot%\system32\svchost.exe -k DcomLaunch [Incorrect ImagePath]
* WSService => %SystemRoot%\System32\svchost.exe -k wsappx [Incorrect ImagePath]
* CompositeBus => \SystemRoot\System32\DriverStore\FileRepository\compositebus.inf_amd64_912dfdedc3d2f520\CompositeBus.sys [Incorrect ImagePath]

Searching for Missing Digital Signatures:

* No issues found.

Checking HOSTS File:

* No issues found.

Program finished at: 10/26/2017 08:00:19 PM
Execution time: 0 hours(s), 0 minute(s), and 55 seconds(s)
------------------------------------------------------------------

Logfile of Trend Micro HijackThis v2.0.5
Scan saved at 4:16:57 PM, on 10/27/2017
Platform: Unknown Windows (WinNT 6.02.1008)
MSIE: Internet Explorer v11.0 (11.00.10586.0545)

FIREFOX: 47.0.2 (x86 en-US)
Boot mode: Normal

Running processes:
C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe
C:\Users\Owner\AppData\Local\Microsoft\BingSvc\BingSvc.exe
C:\Users\Owner\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Preserve
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\amd64\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [AcronisTibMounterMonitor] C:\Program Files (x86)\Common Files\Acronis\TibMounter\TibMounterMonitor.exe
O4 - HKLM\..\Run: [TrueImageMonitor.exe] C:\Program Files (x86)\Acronis\TrueImageHome\TrueImageMonitor.exe
O4 - HKLM\..\Run: [FUFAXRCV] "C:\Program Files (x86)\Epson Software\FAX Utility\FUFAXRCV.exe"
O4 - HKLM\..\Run: [FUFAXSTM] "C:\Program Files (x86)\Epson Software\FAX Utility\FUFAXSTM.exe"
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
O4 - HKCU\..\Run: [BingSvc] C:\Users\Owner\AppData\Local\Microsoft\BingSvc\BingSvc.exe
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: tbauth - {14654CA6-5711-491D-B89A-58E571679951} - C:\Windows\SysWOW64\tbauth.dll
O18 - Protocol: windows.tbauth - {14654CA6-5711-491D-B89A-58E571679951} - C:\Windows\SysWOW64\tbauth.dll
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: AdobeUpdateService - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\ElevationManager\AdobeUpdateService.exe
O23 - Service: Adobe Genuine Software Integrity Service (AGSService) - Adobe Systems, Incorporated - C:\Program Files (x86)\Common Files\Adobe\AdobeGCClient\AGSService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\WINDOWS\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\WINDOWS\system32\atiesrxx.exe (file missing)
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: @%SystemRoot%\system32\DiagSvcs\DiagnosticsHub.StandardCollector.ServiceRes.dll,-1000 (diagnosticshub.standardcollector.service) - Unknown owner - C:\WINDOWS\system32\DiagSvcs\DiagnosticsHub.StandardCollector.Service.exe (file missing)
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\WINDOWS\System32\lsass.exe (file missing)
O23 - Service: EpsonCustomerResearchParticipation - SEIKO EPSON CORPORATION - C:\Program Files\EPSON\EpsonCustomerResearchParticipation\EPCP.exe
O23 - Service: Epson Scanner Service (EpsonScanSvc) - Unknown owner - C:\WINDOWS\system32\EscSvc64.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\WINDOWS\system32\fxssvc.exe (file missing)
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: @%SystemRoot%\system32\ieetwcollectorres.dll,-1000 (IEEtwCollectorService) - Unknown owner - C:\WINDOWS\system32\IEEtwCollector.exe (file missing)
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: Malwarebytes Service (MBAMService) - Malwarebytes - C:\Program Files\Malwarebytes\Anti-Malware\mbamservice.exe
O23 - Service: Acronis Managed Machine Service Mini (mmsminisrv) - Acronis - C:\Program Files (x86)\Common Files\Acronis\Infrastructure\mms_mini.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\WINDOWS\System32\msdtc.exe (file missing)
O23 - Service: @mqutil.dll,-6102 (MSMQ) - Unknown owner - C:\WINDOWS\system32\mqsvc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: PACE License Services (PaceLicenseDServices) - PACE Anti-Piracy, Inc. - C:\Program Files (x86)\Common Files\PACE\Services\LicenseServices\LDSvc.exe
O23 - Service: Corel License Validation Service V2 x64, Powered by arvato (PSI_SVC_2_x64) - arvato digital services llc - c:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\WINDOWS\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\SensorDataService.exe,-101 (SensorDataService) - Unknown owner - C:\WINDOWS\System32\SensorDataService.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\WINDOWS\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\WINDOWS\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\WINDOWS\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\TieringEngineService.exe,-702 (TieringEngineService) - Unknown owner - C:\WINDOWS\system32\TieringEngineService.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\WINDOWS\system32\UI0Detect.exe (file missing)
O23 - Service: USB MIDI Series Audio Device Monitor (USBMIDIAudioDevMon) - M-Audio - C:\Program Files (x86)\M-Audio\USB MIDI Series\AudioDevMon.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\WINDOWS\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\WINDOWS\system32\vssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\WINDOWS\system32\wbengine.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-320 (WdNisSvc) - Unknown owner - C:\Program Files (x86)\Windows Defender\NisSrv.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-310 (WinDefend) - Unknown owner - C:\Program Files (x86)\Windows Defender\MsMpEng.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\WINDOWS\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 8047 bytes


Attachments
pic 1.JPG

Description: Defender message


_________________________
Yesterday I walked into a room and remembered why I was there! It was the bathroom!

64 bit Win 10 Pro - the latest BiaB and RB - Roland Octa-Capture audio interface - a ton of software and some hardware.

Top
#435523 - 10/27/17 01:51 PM [Help! Tech S.O.S (Off topic)] Re: I need some computer help [Re: MarioD]
Matt Finley Offline
Veteran

Registered: 07/12/00
Posts: 16858
Loc: Hudson Valley & Lake George NY
Details, Mario. We need details!

(kidding). I'm not seeing anything jump out here. I have never had Windows Defender go off, not turned it off manually.

You said you've left your PC offline for a long time. Are you sure it isn't just in the process of a lot of updating? I have that with my camp computer, which you've seen. When I visit, it takes a long time, maybe 20 minutes, to load all the updates. Task manager shows the CPU running at over 90%. While it's doing that, everything is unresponsive. In your case, it has a lot to do and I would let it alone overnight.

ps I like ADWCleaner. Even though it's owned now my Malwarebytes I run both (MWBPro), but ADW is the one that finds the problems.


_________________________
BIAB 2018 PC Audiophile; [& 2017 Mac]. Software: Mixcraft, Adobe Audition, Ozone, Encore; Win 10 64 Pro. Hardware: custom i7, 16 Gb RAM; Roland Integra-7, Focusrite 18i20(2), TCE Finalizer, Behringer X-Touch, Adam sub & 6" monitors.

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#435533 - 10/27/17 02:45 PM [Help! Tech S.O.S (Off topic)] Re: I need some computer help [Re: MarioD]
jford Online   content
Veteran

Registered: 12/20/00
Posts: 10186
Loc: Pensacola, Florida
It's possible some of your other anti-virus/anti-spyware is interfering with it.

Don't know if it helps, but here's something to look at:

http://www.thewindowsclub.com/unable-to-turn-on-windows-defender
_________________________
John

HP Win10Pro-64, 8GB
ASUS Win10Pro-64, 16GB
HP Win7Pro-64, 8GB

H/W-Behringer U-Phoria UMC404HD, Casio Kbds
S/W-BB/RB2018/Sonar/Reaper/Studio One/Samplitude/MixBus/Notion/Finale/Noteworthy/NI Komplete/Halion/Garritan/IK
Web-http://www.sus4chord.com

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#435552 - 10/27/17 03:57 PM [Help! Tech S.O.S (Off topic)] Re: I need some computer help [Re: MarioD]
MusicStudent Offline
Veteran

Registered: 12/08/02
Posts: 5472
Loc: Chicago
Originally Posted By: MarioD
... computer has not an OS update for about a year: it wasn't broke so I didn't fix it.



This concerns me. Actually, I think you antivirus is conflicting and causing the shutdown of Defender, but while I also turn off the OS updates in Services, I do turn them back on every couple months or so. Or when I am having a problem which I can't figure out, like maybe what you are seeing now.

When you turn updates back on, it will take you two days to get everything downloaded and installed, then you can turn it off again.
_________________________
Dan
BIAB2018
BIAB User Map
SoundCloud


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#435567 - 10/27/17 04:24 PM [Help! Tech S.O.S (Off topic)] Re: I need some computer help [Re: MarioD]
Larry Kehl Offline
Veteran

Registered: 06/04/00
Posts: 2020
Loc: New Mexico
Before anything else can you boot into safe mode?

If you can - then see what was the latest programs installed and if you see something suspicious that you did not install UNINSTALL IT

INFO for later ----------

you may need to run DSIM btu before you get there you DO have a Win 10 USB you built when you installed/upgrade to WIN 10 - or a local network to another GOOD win 10 PC? You might need it to recover any Win 10 system files it finds are missing or corrupt if it can't find a local (hidden) copy

https://www.windowscentral.com/how-use-dism-command-line-utility-repair-windows-10-image

if everything below fails then do this DSIM

end of info for later ---------------------


If you did a safeboot and you can't find anything then

If you think its a disk (and it COULD be) run a command prompt (Cmd) as Administrator and type:

"FSUTIL DIRTY QUERY C:"

if it comes back "Volume - C: is NOT Dirty"

I would next run (again from Command Prompt)

"SFC /Scannow"

if it comes back as says "Volume - C: IS Dirty"

you should type (again from command prompt)

"CHKDSK /F /R /X" (so it fixes errors and repairs/marks out bad sectors but LOCKS the volume only easy way to clear a "Dirty" set bit)


BEFORE WE DO THIS is it a HDD or a SDD? Do not do this on a SDD!

simply do a "CHKDSK /F /X" (leave out the "R")


(which will then tell you it will be run at next boot)

NOTE it it is a VERY large disk (over 1TB) it will take a LONG time and will happen at next boot

my 2TB drives take forever (many many hours) so I cheat if I corrupt part of one (I'm always mucking around)

"CHKDSK /F /R /C /I"

does same as above but a lot faster at risk of still missing stuff

/c Skips the checking of cycles within the folder structure.

/I Performs a simpler check of index entries.

Since you have bad parts (based on needing to run CHKDSK to fix the drive) you now probably also need to run "SFC /Scannow"


this is just ONE reference that tells you all this

http://www.howto-connect.com/sfc-scannow-dism-exe-chkdsk-windows-10/



GOOD LUCK

Larry




========================


PS I KNOW you use CCleaner (and similar tools but NOT including Malwarebytes and root killers) but you should NEVER let it or ANY tool MODIFY your Registry in ANYWAY (unless you have investigated that Registry KEY and its entries and YOU know what it is changing and its impact!).

These tools are TOO aggressive and frankly too dumb to not break OTHER stuff in the registry (and they also can be overly aggressive with uncommon but perfectly fine files, dlls, .coms, .exe'.s.
_________________________
Win7&10 Pro 64,i7-2600k,32GB,1OTBs HDD,RX480 8GB,FW-410,MIDIplus4x4,Montage7,Fusion 8HD,QS8,GR-50,Integra7, XV5080,Fantom-XR,QSR,SC-8850,Nanosynth,SPLAT,AD2,ST3,Kontakt 5,Amptube4,way too many other VSTi's - but I'm really a guitar player

Top
#435638 - 10/28/17 06:01 AM [Help! Tech S.O.S (Off topic)] Re: I need some computer help [Re: Matt Finley]
MarioD Online   content
Veteran

Registered: 12/27/03
Posts: 10601
Loc: Hamlin NY
Matt,

I forgot to mention that I am using Win 10 Pro with the Win updates turned off. That is why this computer hasn't updated in over a year.

I also forgot to mention that I have tried run/services.msc and set startup type to automatic and also cmd (as administrator)/scannow. Again nothing found.

I also was in the registry trying to reset all of the defender data, again with no luck.

This one has me stumped. I do have a C:/ backup on an eternal HD but I do like to solve problems like this. The backup was about a month ago and I would lose only a couple of program updates that I could reinstall.
_________________________
Yesterday I walked into a room and remembered why I was there! It was the bathroom!

64 bit Win 10 Pro - the latest BiaB and RB - Roland Octa-Capture audio interface - a ton of software and some hardware.

Top
#435639 - 10/28/17 06:02 AM [Help! Tech S.O.S (Off topic)] Re: I need some computer help [Re: jford]
MarioD Online   content
Veteran

Registered: 12/27/03
Posts: 10601
Loc: Hamlin NY
Thanx John,

But been there - done that with no luck.
_________________________
Yesterday I walked into a room and remembered why I was there! It was the bathroom!

64 bit Win 10 Pro - the latest BiaB and RB - Roland Octa-Capture audio interface - a ton of software and some hardware.

Top
#435641 - 10/28/17 06:13 AM [Help! Tech S.O.S (Off topic)] Re: I need some computer help [Re: MusicStudent]
MarioD Online   content
Veteran

Registered: 12/27/03
Posts: 10601
Loc: Hamlin NY
Thanx Dan,

I only use Defender as my anti-virus so there are no other anti-viruses on my machine.

As a last resort I am going to take the time and update this machine. Again it wasn't broke so I wasn't going to fix it. I think its broke now!
_________________________
Yesterday I walked into a room and remembered why I was there! It was the bathroom!

64 bit Win 10 Pro - the latest BiaB and RB - Roland Octa-Capture audio interface - a ton of software and some hardware.

Top
#435650 - 10/28/17 07:10 AM [Help! Tech S.O.S (Off topic)] Re: I need some computer help [Re: MarioD]
Matt Finley Offline
Veteran

Registered: 07/12/00
Posts: 16858
Loc: Hudson Valley & Lake George NY
The Windows update should restore Defender.
_________________________
BIAB 2018 PC Audiophile; [& 2017 Mac]. Software: Mixcraft, Adobe Audition, Ozone, Encore; Win 10 64 Pro. Hardware: custom i7, 16 Gb RAM; Roland Integra-7, Focusrite 18i20(2), TCE Finalizer, Behringer X-Touch, Adam sub & 6" monitors.

Top
#435673 - 10/28/17 11:02 AM [Help! Tech S.O.S (Off topic)] Re: I need some computer help [Re: Larry Kehl]
MarioD Online   content
Veteran

Registered: 12/27/03
Posts: 10601
Loc: Hamlin NY
Hi Larry,

The first thing I did was to run safe mode and check all programs. There was nothing strange there. But I went into safe mode again and ran rkill and adwcleaner. Again no problems were indicated.

I ran fsutil dirty query c: and sfc/scannow (again) and no problems were indicated, i.e. c: is not dirty.

I think that I will just bit the bullet and upgrade Win 10. Like I said I do have a backup disk.
_________________________
Yesterday I walked into a room and remembered why I was there! It was the bathroom!

64 bit Win 10 Pro - the latest BiaB and RB - Roland Octa-Capture audio interface - a ton of software and some hardware.

Top
#435674 - 10/28/17 11:02 AM [Help! Tech S.O.S (Off topic)] Re: I need some computer help [Re: Matt Finley]
MarioD Online   content
Veteran

Registered: 12/27/03
Posts: 10601
Loc: Hamlin NY
Originally Posted By: Matt Finley
The Windows update should restore Defender.


Yep, it looks like that is what I will have to do.
_________________________
Yesterday I walked into a room and remembered why I was there! It was the bathroom!

64 bit Win 10 Pro - the latest BiaB and RB - Roland Octa-Capture audio interface - a ton of software and some hardware.

Top
#435746 - 10/28/17 09:18 PM [Help! Tech S.O.S (Off topic)] Re: I need some computer help [Re: MarioD]
Larry Kehl Offline
Veteran

Registered: 06/04/00
Posts: 2020
Loc: New Mexico
This is clearly closing the stable door after the horse has bolted but when you get 'er fixed - IMAGE (backup) the OS drive!

I thought you had/used Acronis? Maybe not, but in any case get and use something. Even PC's/laptop's that are used off-line need to be imaged, FREQUENTLY, for just such disasters.

Just the fact you turn on a PC puts them at risk of a SNAFU, let alone HDD, yes even SDD, errors in the worst possible place. Murphy is ALIVE and well and living in your system.

GOOD LUCK
Larry
_________________________
Win7&10 Pro 64,i7-2600k,32GB,1OTBs HDD,RX480 8GB,FW-410,MIDIplus4x4,Montage7,Fusion 8HD,QS8,GR-50,Integra7, XV5080,Fantom-XR,QSR,SC-8850,Nanosynth,SPLAT,AD2,ST3,Kontakt 5,Amptube4,way too many other VSTi's - but I'm really a guitar player

Top
#435766 - 10/29/17 07:34 AM [Help! Tech S.O.S (Off topic)] Re: I need some computer help [Re: Larry Kehl]
MarioD Online   content
Veteran

Registered: 12/27/03
Posts: 10601
Loc: Hamlin NY
Yes, I have Acronis and I do have an image backup on two external HDs. That is my backup plan if the updates mess up this computer.

I am going to update because I haven't done so in a little over a year. It is time I think. I think the latest Defender update on my old OS caused all of my problems as every test that I took came back with no problems indicated, even in safe mode.

Note that I do an image backup either every month or after a major change on my system.
_________________________
Yesterday I walked into a room and remembered why I was there! It was the bathroom!

64 bit Win 10 Pro - the latest BiaB and RB - Roland Octa-Capture audio interface - a ton of software and some hardware.

Top
#435961 - 10/30/17 04:21 PM [Help! Tech S.O.S (Off topic)] Re: I need some computer help [Re: MarioD]
MarioD Online   content
Veteran

Registered: 12/27/03
Posts: 10601
Loc: Hamlin NY
FYI - I had to use my backup plan and load my Acronis image.

The problem was that Defender somehow got locked and nothing would allow it to change, not even a Win 10 update or services.msc/Windows Defender Service or Windows Defender Network. I have no idea how it got locked but that was the problem.

Its a good thing I believe in backing up may systems.
_________________________
Yesterday I walked into a room and remembered why I was there! It was the bathroom!

64 bit Win 10 Pro - the latest BiaB and RB - Roland Octa-Capture audio interface - a ton of software and some hardware.

Top
#436101 - 10/31/17 06:37 PM [Help! Tech S.O.S (Off topic)] Re: I need some computer help [Re: MarioD]
Larry Kehl Offline
Veteran

Registered: 06/04/00
Posts: 2020
Loc: New Mexico
I was about to ping you to see if you had it solved or paved over it.

Only trouble with not knowing what caused "it" and what "it" was means: "it" could bite ya again.

Larry
_________________________
Win7&10 Pro 64,i7-2600k,32GB,1OTBs HDD,RX480 8GB,FW-410,MIDIplus4x4,Montage7,Fusion 8HD,QS8,GR-50,Integra7, XV5080,Fantom-XR,QSR,SC-8850,Nanosynth,SPLAT,AD2,ST3,Kontakt 5,Amptube4,way too many other VSTi's - but I'm really a guitar player

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Band-in-a-Box® Video Testimonials!

Tell everyone how much you love Band-in-a-Box® with your very own Band-in-a-Box® Testimonial video!

Submit your video, and when we use it on our website (and YouTube page) we will send you a FREE Band-in-a-Box® Hard Drive!

Take a look at the video testimonials we've already received at www.pgmusic.com/videotestimonials.php

Learn more about how to submit your video testimonial here.

Beginners Help - Muting the Melody Notation

Visit our Beginners Forum, and you'll notice our amazing Forum Community helping out new program users!

Like this recent post regarding Muting the Melody Notation: http://www.pgmusic.com/forums/ubbthreads.php?ubb=showflat&Number=458716 - Forum user Matt Finley did a great job of answering the new program user!

Our Beginners Forum really is a great resource for new program users!

Q: When I have entered chords and notation for a song, is it possible to mute the notation and just have the chords playing? This would be helpful for when I just want the chord backing track but want to read the notation.

A: There are several ways to do this. The easiest is probably to use the Mixer window and change the volume slider to zero for the Melody track. Or, hit the Mute icon on the Mixer for the Melody Track.

Another way, with more control rather than all or nothing, is to press F5 at the measure where you want to mute, and select mute or change the volume to zero. Later, press F5 and select Return to Normal, or change the volume back.

Introducing... RealTracks Artists David Wise & Shelly Justice!

For the first time ever Band-in-a-Box® can generate backing vocals with some amazing "oohs" and "aahs" vocal arrangements with RealTrack Set 278: Shiny Vocals Oohs and Aahs! Add male or female parts by renowned Nashville vocalists David Wise and Shelly Justice, and you'll LOVE the results!

David and Shelly have recorded with many different artists, including CeCe Winans, Dolly Parton, Don Henley, Donnie McClurkin, Jeremy Camp, Lady Antebellum, OneRepublic, Steve Green, and more!

RealTrack Set 278: Shiny Vocals Oohs and Aahs includes a three-part, six-voice arrangement – which you can use all together in your song or individually for more delicate textures! Listen to the demos for RealTracks Set 278 here.

Purchase RealTrack Set 278: Shiny Vocals Oohs and Aahs for just $29 here. It's also included in the Band-in-a-Box® 2018 for Windows PlusPAK, UltraPAK, and Audiophile Edition.

Learn more about Dave & Shelly when you visit their RealTracks Artist Bio page:
David Wise: http://www.pgmusic.com/realtracks.artists.php?a=150
Shelly Justice: http://www.pgmusic.com/realtracks.artists.php?a=151

#TechTipTuesday - Band-in-a-Box® Patch Updates

If you're ever experiencing an issue with your Band-in-a-Box program, make sure you have the most recent patch update for your version - this can be done at http://www.pgmusic.com/support.updates.win.htm.

Patch updates are released frequently, and are created by our development team to fix any reported bugs, tweak existing features within the program, update demos and other files as needed, and more!

To find out which version of the program you have, visit Help | About Band-in-a-Box within the program. You will see the full version number listing as:
Band-in-a-Box® for Windows
Version 2018 (512)

The number in parentheses is the build number. As you can see, my Band-in-a-Box is up to date and will continue to stay that way because I've selected "Automatically check for updates every 7 days" within the Help | Check for Updates.... option (you can set the number of days to a different number). This window will also look to see if you're version is up to date, so you don't technically have to visit http://www.pgmusic.com/support.updates.win.htm if you didn't want to!

Once you've installed your patch update (make sure the program is closed when you're doing this), give it another try - if you are still experiencing the same issue you can report it by contacting us directly, or you can post your result to the Forum thread that also announces the patch update, like our recent Band-in-a-Box 2018 Build 512 Update (Feb 15) post.

YouTube Find - How To Play SLOW A7 BLUES Guitar Solo With 4 NOTES

Check out one of EricBlackmonGuitar's latest videos, How To Play SLOW A7 BLUES Guitar Solo With 4 NOTES and you'll hear a great Band-in-a-Box backing track!

http://www.pgmusic.com/?vid=blJPIX-9YbE

...and you'll also learn how to play blues with just a few notes!

A Little Bit Of Me Music Video!

A great music video created by forum user Floyd Jane! https://youtu.be/qPrejgnwb4M?t=3600

This song was featured in a detailed "The Birth of a Song" video created by Floyd Jane - watch the complete video here:
http://www.pgmusic.com/?vid=qPrejgnwb4M

RealBand 2018 Build 5 Update Available!

RealBand 2018 customers can download the latest free patch update here: http://www.pgmusic.com/support.realband.htm#2018_5

Summary of Changes for Build 5
Added: When generating the input file for saving as an MGU/SGU SongMode128= is saved to the input file.
Added: Localization support for 2018.
Added: flyby hints to new dialogs.
Fixed: Save As with a filename greater than 128 chars could cause an error 123 plus access violation.
Fixed: Rebooting RealBand after a filename with 128 chars was saved could cause an access violation.
Fixed: Pressing the Change button in the Event List Window could result in an access violation if an event was not a Note event.
Fixed: When running in Win 10, and using BBW or PT to generate audio harmonies, an error would occur saying that you need BB 2011 or PT 12 to generate audio harmonies.
Fixed: Midi Thru Method was not being saved to the .INI file. It always reverting to Track-Specific when booting up RealBand, even if the user manually changed the setting to Global in the Midi Thru Settings dialog.
Fixed: Delete All Notes on This Peg menu item in notation window right-click menu was missing.
Fixed: Potential crash on exit (having to do with the DLL attempting to free up a dynamic array that was passed to it).

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