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#450596 - 01/12/18 05:56 AM [PowerTracks Pro Audio] Ok, this one really has me perplexed!
Bernier Offline
Journeyman

Registered: 12/01/06
Posts: 450
Loc: Wisconsin
A little while back I started to noticed while using headphones, tracks were dropping out and an overall decrease in volume in PT 2017. I noticed when I pulled the jack out slightly in my audio I/O device (Line 6 Pod Studio UX1 , where the headphones are plugged in) I could hear them again, but overall still decreased volume. I replaced all cables and the headphone cable. I also replaced my I/O device, thinking maybe the input jack for the headphones was wearing out. Same issue!
When I close PT, and listen to other music, everything is fine! That was yesterday. Today, launched PT and everything is fine!
Anybody out there have ANY idea what is going on?
Thanks as always, Bernie

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#450709 - 01/12/18 03:36 PM [PowerTracks Pro Audio] Re: Ok, this one really has me perplexed! [Re: Bernier]
rharv Offline
Veteran

Registered: 05/30/00
Posts: 18596
Loc: Marysville, Mi. USA
If it happens again, open the Mixer and look at 2 sliders.

One is labeled A1 in the bottom right section. Push it up, have a good signal going out here.
The other lies between the Tracks side of the Mixer and the AUX/MainOut side, It's a lonely slider, out there on it's own, I think it's even unlabeled.
Not sure why it is there, but it does affect the output.
_________________________
Make your sound your own!

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#450851 - 01/13/18 10:36 AM [PowerTracks Pro Audio] Re: Ok, this one really has me perplexed! [Re: Bernier]
Bernier Offline
Journeyman

Registered: 12/01/06
Posts: 450
Loc: Wisconsin
I think the unlabeled mixer you are talking about is the main that controls all the others at once, unless I'm looking in the wrong place.
Interestingly today, I had the sMe problems. Also, when I closed all of my apps and just opened a movie on the internet, same issue - extremely low volume!

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#450893 - 01/13/18 01:17 PM [PowerTracks Pro Audio] Re: Ok, this one really has me perplexed! [Re: Bernier]
rharv Offline
Veteran

Registered: 05/30/00
Posts: 18596
Loc: Marysville, Mi. USA
Originally Posted By: Bernier
Also, when I closed all of my apps and just opened a movie on the internet, same issue - extremely low volume!

Yeah, that sounds like it isn't a PT issue. More likely a Windows setting.
_________________________
Make your sound your own!

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#450906 - 01/13/18 02:01 PM [PowerTracks Pro Audio] Re: Ok, this one really has me perplexed! [Re: rharv]
Bernier Offline
Journeyman

Registered: 12/01/06
Posts: 450
Loc: Wisconsin
I have noticed when I am playing a PT file only certain tracks play. Also, when listening to music or movies, only part of the audio is present. Not sure where even to begin on this one. Any suggestions? Thanks!

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#450981 - 01/13/18 06:22 PM [PowerTracks Pro Audio] Re: Ok, this one really has me perplexed! [Re: Bernier]
Teunis Offline
Apprentice

Registered: 12/20/16
Posts: 129
Loc: Gold Coast, Queensland, Austra...
There have been many discussions on issues with audio particularly after Windows updates. Have you looked at them? Maybe the answer is there. For example the post Re: Sound gone wonky since windows update. However to me what you describe almost sounds as if it is hardware and you a losing a channel.

Tony
_________________________
HP i7-4770 16GB - Win 10 Home,
Roland Quad Capture, M-Audio Oxygen
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#451460 - 01/16/18 05:09 AM [PowerTracks Pro Audio] Re: Ok, this one really has me perplexed! [Re: Bernier]
Bernier Offline
Journeyman

Registered: 12/01/06
Posts: 450
Loc: Wisconsin
Last resort - totally restoring my system to factory image. The I'm going to reinstall everything for music step by step and see what happens.
It's a good thing my system is almost new and there is nothing on it but software for making music!

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#451541 - 01/16/18 12:17 PM [PowerTracks Pro Audio] Re: Ok, this one really has me perplexed! [Re: Bernier]
Bernier Offline
Journeyman

Registered: 12/01/06
Posts: 450
Loc: Wisconsin
Reimaged my system reloaded everything, all seems to be fine now. Not sure what the issue is, I just hope I never see it again!
Thanks all for your help!
Bernie

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