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#455618 - 02/04/18 11:59 AM [Off-Topic] Yet another Focusrite Scarlett update for upper 2nd gen units
Matt Finley Online   content
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If you have a 18i20 or 18i8 2nd generation unit, they updated the drivers again to fix a potential crash on exit.

If you have other Focusrite units, it's worth checking your drivers. Lots of updates have been released in the last few months. https://us.focusrite.com/downloads
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BIAB 2018 PC Audiophile; [& 2017 Mac]. Software: Mixcraft, Adobe Audition, Ozone, Encore; Win 10 64 Pro. Hardware: custom i7, 16 Gb RAM; Roland Integra-7, Focusrite 18i20(2), TCE Finalizer, Behringer X-Touch, Adam sub & 6" monitors.

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#455620 - 02/04/18 12:17 PM [Off-Topic] Re: Yet another Focusrite Scarlett update for upper 2nd gen units [Re: Matt Finley]
VideoTrack Online   content
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Thanks for the tip. I'll need to explore that for sure.
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#455628 - 02/04/18 12:59 PM [Off-Topic] Re: Yet another Focusrite Scarlett update for upper 2nd gen units [Re: Matt Finley]
sslechta Offline
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Registered: 12/27/13
Posts: 1098
Loc: St. Louis, MO. USA
Wow, I wonder what's up with those 2nd gen drivers?
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Steve

BIAB/RB 2018, Pro Tools 2018, Korg N5, Proteus F/X, JBL LSR 4328 Powered Monitors, AKG/Shure Mics.
PC: Win10, Dell Precision T5400, 1 TB SSD, 2 TB HD, 32 GB Memory, Focusrite Scarlett 18i20 Interface

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#455645 - 02/04/18 02:15 PM [Off-Topic] Re: Yet another Focusrite Scarlett update for upper 2nd gen units [Re: Matt Finley]
Matt Finley Online   content
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Actually very little. The changes have mostly been about USB drivers. There is no difference related to audio.
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BIAB 2018 PC Audiophile; [& 2017 Mac]. Software: Mixcraft, Adobe Audition, Ozone, Encore; Win 10 64 Pro. Hardware: custom i7, 16 Gb RAM; Roland Integra-7, Focusrite 18i20(2), TCE Finalizer, Behringer X-Touch, Adam sub & 6" monitors.

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#455662 - 02/04/18 03:46 PM [Off-Topic] Re: Yet another Focusrite Scarlett update for upper 2nd gen units [Re: sslechta]
eddie1261 Online   content
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Originally Posted By: sslechta
Wow, I wonder what's up with those 2nd gen drivers?


I'd be happy if I could keep my Focusrite from changing to 24 bit with no input from me. I want 16 bit 44.1 and it keeps changing. I am between a rock and a hard place because if I set my interface up for Real Band, then use it for Pro Tools, it gets confused. I may have to dedicate a computer to Pro tools and another to Real Band and have a Focusrite for each. It doesn't seem to be smart enough to switch back and forth like my M-Audio did.
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#455725 - 02/05/18 06:44 AM [Off-Topic] Re: Yet another Focusrite Scarlett update for upper 2nd gen units [Re: Matt Finley]
sslechta Offline
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Registered: 12/27/13
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@Eddie, will answer via the PM you dropped to me.
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Steve

BIAB/RB 2018, Pro Tools 2018, Korg N5, Proteus F/X, JBL LSR 4328 Powered Monitors, AKG/Shure Mics.
PC: Win10, Dell Precision T5400, 1 TB SSD, 2 TB HD, 32 GB Memory, Focusrite Scarlett 18i20 Interface

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#455731 - 02/05/18 07:27 AM [Off-Topic] Re: Yet another Focusrite Scarlett update for upper 2nd gen units [Re: Matt Finley]
Matt Finley Online   content
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Eddie, some piece of equipment or software is making that change. The Focusrite units I have used (4 of them) all hold the bit and sample rates until directed to change.

Or yours is defective.
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BIAB 2018 PC Audiophile; [& 2017 Mac]. Software: Mixcraft, Adobe Audition, Ozone, Encore; Win 10 64 Pro. Hardware: custom i7, 16 Gb RAM; Roland Integra-7, Focusrite 18i20(2), TCE Finalizer, Behringer X-Touch, Adam sub & 6" monitors.

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#455736 - 02/05/18 07:49 AM [Off-Topic] Re: Yet another Focusrite Scarlett update for upper 2nd gen units [Re: Matt Finley]
eddie1261 Online   content
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Well, I don't know if I explained that issue right. If I write something on RB in my downstairs computer, copy it across network tot he upstairs computer, when I open it in RB up there and hit play I am told "this is at 48000 and...." yet the only sound equipment on the downstairs computer is the onboard sound card and that is at 16 bit 44.1 so I have no idea why I see that message upstairs.

Note that the downstairs is Windows 7 64 bit and the upstairs is that awful Windows 10 1709 Creator's Studio or whatever they named it when they shoved that update down my throat. That update also makes that computer look to the world like a new computer, so my iLok no longer works, rendering Pro Tools useless.

I am not going to sweat any of this because within 45 days or so I am buying 2018 and I hope that smooths some of this out.


Edited by eddie1261 (02/05/18 07:50 AM)
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#455738 - 02/05/18 07:53 AM [Off-Topic] Re: Yet another Focusrite Scarlett update for upper 2nd gen units [Re: Matt Finley]
sslechta Offline
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Registered: 12/27/13
Posts: 1098
Loc: St. Louis, MO. USA
Yup, Matt. Hey Eddie, something I did not mention in PM. Maybe your Windows driver is set to that 24 bit setting. Since you referenced the Windows update there's a chance M$ blew it up.

1) Right-click on the speaker icon in your Windows tray, lower right of your screen and choose Playback Devices.
2) On the Playback tab, right-click on the Focusrite driver and choose Properties.
3) Click on the Advanced tab and verify you are at 16 bit, 44.1 KHz Stereo. This could be where it's not set right for you.

If this fixes it, then you know the Windows update blew your drivers up.
_________________________
Steve

BIAB/RB 2018, Pro Tools 2018, Korg N5, Proteus F/X, JBL LSR 4328 Powered Monitors, AKG/Shure Mics.
PC: Win10, Dell Precision T5400, 1 TB SSD, 2 TB HD, 32 GB Memory, Focusrite Scarlett 18i20 Interface

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#455740 - 02/05/18 07:58 AM [Off-Topic] Re: Yet another Focusrite Scarlett update for upper 2nd gen units [Re: sslechta]
eddie1261 Online   content
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I checked that Steve. 16 bit, 44.1!!! I DID have to re-enable it after the dreaded 1709 upgrade or it wouldn't work for anything! Not even Judge Judy at 3pm!
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#455742 - 02/05/18 08:05 AM [Off-Topic] Re: Yet another Focusrite Scarlett update for upper 2nd gen units [Re: Matt Finley]
sslechta Offline
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Posts: 1098
Loc: St. Louis, MO. USA
Then I'm going to guess that either your RealBand or Pro Tools software is changing the bit and sampling rate on you. You'll need to check the softwares for that. If you've only been hitting RealBand lately, the issue may be there.

1) Open RealBand.
2) Go to Options-->Preferences-->2-Audio Tab.
3) Check Audio File Type in the upper left of the window.

P.S. - You may want to open the RealBand project you are on as well to see if the audio settings may save different per project.


Attachments
Untitled.png

Description: RealBand Audio Drivers


_________________________
Steve

BIAB/RB 2018, Pro Tools 2018, Korg N5, Proteus F/X, JBL LSR 4328 Powered Monitors, AKG/Shure Mics.
PC: Win10, Dell Precision T5400, 1 TB SSD, 2 TB HD, 32 GB Memory, Focusrite Scarlett 18i20 Interface

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#455743 - 02/05/18 08:06 AM [Off-Topic] Re: Yet another Focusrite Scarlett update for upper 2nd gen units [Re: Matt Finley]
Matt Finley Online   content
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Eddie, do you do video editing?

And BIAB 2018 is not going to have any effect here.
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BIAB 2018 PC Audiophile; [& 2017 Mac]. Software: Mixcraft, Adobe Audition, Ozone, Encore; Win 10 64 Pro. Hardware: custom i7, 16 Gb RAM; Roland Integra-7, Focusrite 18i20(2), TCE Finalizer, Behringer X-Touch, Adam sub & 6" monitors.

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#455780 - 02/05/18 10:15 AM [Off-Topic] Re: Yet another Focusrite Scarlett update for upper 2nd gen units [Re: Matt Finley]
eddie1261 Online   content
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Originally Posted By: Matt Finley
Eddie, do you do video editing?


Not really. Just low level stuff for my youtube channel. And not on that computer. (I have 6.)

Quote:
And BIAB 2018 is not going to have any effect here.


Well, if something is hosed in my installation, that's why the thinking goes that way.

Plus this gives me an excuse to spend money I don't want to spend.


Edited by eddie1261 (02/05/18 10:25 AM)
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#455789 - 02/05/18 11:19 AM [Off-Topic] Re: Yet another Focusrite Scarlett update for upper 2nd gen units [Re: Matt Finley]
sslechta Offline
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Registered: 12/27/13
Posts: 1098
Loc: St. Louis, MO. USA
How did your RealBand settings look compared to the screenshot above?
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Steve

BIAB/RB 2018, Pro Tools 2018, Korg N5, Proteus F/X, JBL LSR 4328 Powered Monitors, AKG/Shure Mics.
PC: Win10, Dell Precision T5400, 1 TB SSD, 2 TB HD, 32 GB Memory, Focusrite Scarlett 18i20 Interface

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#455791 - 02/05/18 11:23 AM [Off-Topic] Re: Yet another Focusrite Scarlett update for upper 2nd gen units [Re: sslechta]
eddie1261 Online   content
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Exact. I get a yello warning message in the top right saying that the work is at 24 bit 48000, and it is not. Created on the downstairs computer set exactly like the screenshot.

Next test is to bring the Focusrite down here and write something on it with it installed on this Windows 7 64 bit computer.

After my nap.
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If you say "I can't" ..... I'm pretty sure you won't.

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#455800 - 02/05/18 11:58 AM [Off-Topic] Re: Yet another Focusrite Scarlett update for upper 2nd gen units [Re: Matt Finley]
Matt Finley Online   content
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I asked about video editing because that uses 48,000. You said Not Really, instead of No. Fire up video, and it might change the sample rate. Not the bit rate, though, so:

I think it's equally likely the change is coming from running Pro Tools.
_________________________
BIAB 2018 PC Audiophile; [& 2017 Mac]. Software: Mixcraft, Adobe Audition, Ozone, Encore; Win 10 64 Pro. Hardware: custom i7, 16 Gb RAM; Roland Integra-7, Focusrite 18i20(2), TCE Finalizer, Behringer X-Touch, Adam sub & 6" monitors.

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#455840 - 02/05/18 03:30 PM [Off-Topic] Re: Yet another Focusrite Scarlett update for upper 2nd gen units [Re: Matt Finley]
eddie1261 Online   content
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Well, I also said I don't do it on that computer. I have 6 computers. All are dedicated to specific things. The music computer does nothing but music. One is my day to day. 2 are music. 1 is web/blog stuff. One is my spreadsheets. The spreadsheet computer sits on my LAN but never hits the WAN.Etc....

The video I edit on that specific computer plays sound through the Windows sound bus, which is at default 16 bit 44.1 like all of them.

The next time I go upstairs, I will load a song and have my phone ready to take a picture of the yellow error box if it pops up. I am going to blame this on this latest Windows build. This didn't happen until that build 1709 removed and replaced my Windows.

When I had all that trouble when moving from RB to Pro Tools I did some tweaking in the Focusrite. However, I was still okay until that Windows build. Since then I have installed driver 4.36. I now need to locate that interface config tool and see if those drivers overwrote the firmware to a point where it reset default settings.

I am SO happy I don't work in IT anymore.... ALL DAY LONG we had to deal with this Agatha Christie mystery crap.


Edited by eddie1261 (02/06/18 06:49 AM)
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#455958 - 02/06/18 06:24 AM [Off-Topic] Re: Yet another Focusrite Scarlett update for upper 2nd gen units [Re: eddie1261]
Jim Fogle Offline
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Posts: 3459
Loc: Winston-Salem, NC USA
Eddie,

RealBand keeps a log of displayed text messages. You can display the log by going to "Help" > "Show log text of flash messages ..."
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Jim Fogle
2018 BiaB (512) UltraPlusPak RB 2018 (Build 5)
Sonar Home Studio - Cakewalk Music Creator 6 - Audacity
i3 laptop, 64bit Win 7, 8 GB ram, 480GB HDD
Music at: http://fogle622.wix.com/fogle622-audio-home

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#455985 - 02/06/18 08:35 AM [Off-Topic] Re: Yet another Focusrite Scarlett update for upper 2nd gen units [Re: eddie1261]
Matt Finley Online   content
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Posts: 16839
Loc: Hudson Valley & Lake George NY
Originally Posted By: eddie1261
Well, I also said I don't do it on that computer. I have 6 computers.
My apologies, Edie. I did not memorize what you do on each of your computers.
_________________________
BIAB 2018 PC Audiophile; [& 2017 Mac]. Software: Mixcraft, Adobe Audition, Ozone, Encore; Win 10 64 Pro. Hardware: custom i7, 16 Gb RAM; Roland Integra-7, Focusrite 18i20(2), TCE Finalizer, Behringer X-Touch, Adam sub & 6" monitors.

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#455986 - 02/06/18 08:37 AM [Off-Topic] Re: Yet another Focusrite Scarlett update for upper 2nd gen units [Re: Matt Finley]
eddie1261 Online   content
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**** New Session started at : 1/31/2018 12:46:23 PM
- Save complete. The files were all saved to: C:\Users\eastside\Desktop\jazz tune Individual Files [1/31/2018 12:43:59 PM]

**** New Session started at : 1/31/2018 12:43:59 PM
- BBW2 init time in ms: 3077 [1/31/2018 12:33:59 PM]
- Initializing accompaniment functions... please wait... [1/31/2018 12:33:56 PM]

**** New Session started at : 1/31/2018 12:33:56 PM
Warning! Your audio device is using a sample rate of 48000 which is different than the current song sample rate of RealBand (44100). This might cause undesirable ringing noise in playback. Click on this message to open the Windows playback control panel.

So following along from bottom to top, when I opened this song I go the popup about the sample rate of the capture device.

And here is where I get annoyed. I did NOTHING to the "capture device" between 1/30/2018 and 1/31/2018, and this is opening the same song I worked on the night before. On the same computer. Shut down about 11 the night before, got up at 10, read email, downloaded the NY Times crossword and worked it, and went back to the song, and got that message. And before anybody says "something must have downloaded", nothing downloaded. My computers are set up for manual updating only. (And as an IT guy, we don't work in "something". If "something" downloaded, we have to know what downloaded.) So I have no idea why doing nothing but saving a music file and closing the program does not come right back where I left off the next day.

Up to mess with the upstairs computer; a 1709 victim.....

Thanks for pointing this out, Jim. Never knew those were saved.


Edited by eddie1261 (02/06/18 08:42 AM)
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If you say "I can't" ..... I'm pretty sure you won't.

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#455994 - 02/06/18 09:37 AM [Off-Topic] Re: Yet another Focusrite Scarlett update for upper 2nd gen units [Re: Matt Finley]
Matt Finley Online   content
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Eddie, are we in agreement that your troubles with your Focusrite settings had nothing to do with the Focusrite drivers?
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BIAB 2018 PC Audiophile; [& 2017 Mac]. Software: Mixcraft, Adobe Audition, Ozone, Encore; Win 10 64 Pro. Hardware: custom i7, 16 Gb RAM; Roland Integra-7, Focusrite 18i20(2), TCE Finalizer, Behringer X-Touch, Adam sub & 6" monitors.

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#456000 - 02/06/18 10:13 AM [Off-Topic] Re: Yet another Focusrite Scarlett update for upper 2nd gen units [Re: Matt Finley]
eddie1261 Online   content
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Loc: Cleveland, Ohio
Likely you are correct. I have not been back up there yet but am heading up later this afternoon. I am going to go through setting in Windows, RB and the interface itself and make sure they all match. I have to stop doing preliminary work downstairs if that's where the issue came from. Those latest drivers allowed me to work on Windows 10 build 1709.
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PG Music News
Beginners Help - Muting the Melody Notation

Visit our Beginners Forum, and you'll notice our amazing Forum Community helping out new program users!

Like this recent post regarding Muting the Melody Notation: http://www.pgmusic.com/forums/ubbthreads.php?ubb=showflat&Number=458716 - Forum user Matt Finley did a great job of answering the new program user!

Our Beginners Forum really is a great resource for new program users!

Q: When I have entered chords and notation for a song, is it possible to mute the notation and just have the chords playing? This would be helpful for when I just want the chord backing track but want to read the notation.

A: There are several ways to do this. The easiest is probably to use the Mixer window and change the volume slider to zero for the Melody track. Or, hit the Mute icon on the Mixer for the Melody Track.

Another way, with more control rather than all or nothing, is to press F5 at the measure where you want to mute, and select mute or change the volume to zero. Later, press F5 and select Return to Normal, or change the volume back.

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David Wise: http://www.pgmusic.com/realtracks.artists.php?a=150
Shelly Justice: http://www.pgmusic.com/realtracks.artists.php?a=151

#TechTipTuesday - Band-in-a-Box® Patch Updates

If you're ever experiencing an issue with your Band-in-a-Box program, make sure you have the most recent patch update for your version - this can be done at http://www.pgmusic.com/support.updates.win.htm.

Patch updates are released frequently, and are created by our development team to fix any reported bugs, tweak existing features within the program, update demos and other files as needed, and more!

To find out which version of the program you have, visit Help | About Band-in-a-Box within the program. You will see the full version number listing as:
Band-in-a-Box® for Windows
Version 2018 (512)

The number in parentheses is the build number. As you can see, my Band-in-a-Box is up to date and will continue to stay that way because I've selected "Automatically check for updates every 7 days" within the Help | Check for Updates.... option (you can set the number of days to a different number). This window will also look to see if you're version is up to date, so you don't technically have to visit http://www.pgmusic.com/support.updates.win.htm if you didn't want to!

Once you've installed your patch update (make sure the program is closed when you're doing this), give it another try - if you are still experiencing the same issue you can report it by contacting us directly, or you can post your result to the Forum thread that also announces the patch update, like our recent Band-in-a-Box 2018 Build 512 Update (Feb 15) post.

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RealBand 2018 Build 5 Update Available!

RealBand 2018 customers can download the latest free patch update here: http://www.pgmusic.com/support.realband.htm#2018_5

Summary of Changes for Build 5
Added: When generating the input file for saving as an MGU/SGU SongMode128= is saved to the input file.
Added: Localization support for 2018.
Added: flyby hints to new dialogs.
Fixed: Save As with a filename greater than 128 chars could cause an error 123 plus access violation.
Fixed: Rebooting RealBand after a filename with 128 chars was saved could cause an access violation.
Fixed: Pressing the Change button in the Event List Window could result in an access violation if an event was not a Note event.
Fixed: When running in Win 10, and using BBW or PT to generate audio harmonies, an error would occur saying that you need BB 2011 or PT 12 to generate audio harmonies.
Fixed: Midi Thru Method was not being saved to the .INI file. It always reverting to Track-Specific when booting up RealBand, even if the user manually changed the setting to Global in the Midi Thru Settings dialog.
Fixed: Delete All Notes on This Peg menu item in notation window right-click menu was missing.
Fixed: Potential crash on exit (having to do with the DLL attempting to free up a dynamic array that was passed to it).

Band-in-a-Box® 2018 Build 512 Update Available!

Band-in-a-Box® 2018 for Windows customers can download the latest free patch update here: www.pgmusic.com/support_windowsupdates.htm#512

Summary of changes for Build 512 since 510 (Feb 15 2018):
Fixed: "Load SoundTrack Song" and "Load song with RealDrums Audio" buttons in the Sound Track dialog were not working.
Fixed: After returning Band-in-a-Box to factory settings the File Open dialog would default to the bb\Data\Lib directory.
Fixed: Choosing a custom chord sheet font would ignore any color choice made in the font selection dialog.
Fixed: Drum names were sometimes truncated in the RealDrums MultiDrums and Quicklist dialogs.
Fixed: Exporting a MIDI file might cause the error, "MIDIConv.exe no found".
Fixed: Mixer changes were not undoable, and would not cause user to be prompted to save their song when exiting.
Fixed: Static in RT2438 and other various RealTracks fixes.
Fixed: StylePicker database various updates. Some styles were displaying the wrong feel (swing/even) in notation. A few styles incorrectly showed missing Drums.
Fixed: The audio latency setting would increase every time leaving the Windows Audio Devices dialog.
Fixed: The Download Manager folder name defaulted to 2016 instead of 2018.
Updated: Help file.

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