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#459943 - 03/02/18 06:23 AM [Help! Tech S.O.S (Off topic)] Scarlett 2.1
raddy Offline
Enthusiast

Registered: 07/09/16
Posts: 42
I am trying to use this box. It works ok with Audacity. Using with BIAB I get a message "GetBufferSize" function failed.
Any help appreciated - have to get some work out for Monday

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#459944 - 03/02/18 06:38 AM [Help! Tech S.O.S (Off topic)] Re: Scarlett 2.1 [Re: raddy]
sslechta Online   content
Expert

Registered: 12/27/13
Posts: 1246
Loc: St. Louis, MO. USA
Not a lot of info to go on from that. Scarlett 2.1 sounds like the software mixer.

If that's the case I think there's a buffer setting in the mixer per the screenshot below.

Go to Settings-->ASIO Buffer Size and adjust that. 10ms is default.

Sometimes restarting the audio interface works too.


Attachments
Untitled.png

Description: Mixer


_________________________


Steve

BIAB/RB 2018, Pro Tools 2018, Korg N5, Proteus F/X, JBL LSR 4328 Powered Monitors, AKG/Shure Mics.
PC: 1 TB SSD, 2 TB HD, 128 GB Memory

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#459945 - 03/02/18 07:06 AM [Help! Tech S.O.S (Off topic)] Re: Scarlett 2.1 [Re: sslechta]
raddy Offline
Enthusiast

Registered: 07/09/16
Posts: 42
Thanks I'll try that
You know I don't have a fancy mix like that
looks like I'm missing something


Edited by raddy (03/02/18 07:14 AM)

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#459949 - 03/02/18 07:34 AM [Help! Tech S.O.S (Off topic)] Re: Scarlett 2.1 [Re: raddy]
Matt Finley Online   content
Veteran

Registered: 07/12/00
Posts: 17516
Loc: Hudson Valley & Lake George NY
Focusrite makes many Scarletts. The lower priced ones do not have the mixer shown. You aren’t missing that. I’m assuming you have a 2i2 or maybe a 2i4? First or second generation? Have you checked for new drivers? Many updates were released in February.
_________________________
BIAB 2018 Win Audiophile; [& 2018 Mac UltraPak]. Software: Mixcraft, Adobe Audition, Ozone, Encore; Win 10 64 Pro. Hardware: custom i7, 16 Gb; Roland Integra-7, Focusrite 18i20(2), TCE Finalizer, Behringer X-Touch, Adam sub & monitors.

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#459960 - 03/02/18 08:07 AM [Help! Tech S.O.S (Off topic)] Re: Scarlett 2.1 [Re: Matt Finley]
raddy Offline
Enthusiast

Registered: 07/09/16
Posts: 42
Just bought it and installed it today smile
Learning curve time
using it with Audacity - user has provided atrack he wants a sax line laying over.

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#459974 - 03/02/18 09:10 AM [Help! Tech S.O.S (Off topic)] Re: Scarlett 2.1 [Re: raddy]
Matt Finley Online   content
Veteran

Registered: 07/12/00
Posts: 17516
Loc: Hudson Valley & Lake George NY
Very good. What exactly did you buy? That info will help us. And don’t assume the driver is up to date on a cd; there are very new ones available at the Focusrite site.
_________________________
BIAB 2018 Win Audiophile; [& 2018 Mac UltraPak]. Software: Mixcraft, Adobe Audition, Ozone, Encore; Win 10 64 Pro. Hardware: custom i7, 16 Gb; Roland Integra-7, Focusrite 18i20(2), TCE Finalizer, Behringer X-Touch, Adam sub & monitors.

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#459986 - 03/02/18 09:35 AM [Help! Tech S.O.S (Off topic)] Re: Scarlett 2.1 [Re: Matt Finley]
raddy Offline
Enthusiast

Registered: 07/09/16
Posts: 42
Yea
Scarlett 2i2 as it comes
Software downlaoded from Focusrite (that was a trial in itself because it set my account up wrong somehow so while I had the software I had to re-register ?)

Free Ableton 9 Lite which I can't see myself using - another trial because the site wanted the auth. code, which should have been input first but had already dropped the software onto my PC.

Desperate for this to work on BIAB/Real Band 'cos that's where I do most of my work. If I cant get it working there I may send it back

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#459998 - 03/02/18 11:29 AM [Help! Tech S.O.S (Off topic)] Re: Scarlett 2.1 [Re: raddy]
Kent - PG Music Offline
PG Music Staff

Registered: 11/05/08
Posts: 1130
Hi,

That error message indicates that your ASIO driver wasn't able to communicate with the audio interface.

It usually pops up if someone selects a driver when the device isn't connected. If you get that error when the Scarlett is definitely plugged in, reinstalling the latest version of its driver (from Focusrite's website) may help.

Thanks
Kent
PG Music

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