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#485863 08/14/18 02:56 PM
RealBand
Joined: Aug 2003
Posts: 87
S
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S
Joined: Aug 2003
Posts: 87
G,day Friends.
I open Realband. Ok. Initializing accompianment. Ok. Go to open an .sgu song file. Nothing happens. Locks up. No error messages. Just a "ding" sound when I click on anything with the mouse. Any Ideas?

cheers

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Joined: May 2011
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You're not the only one. I don't know why.

It happens to me at least once per session. I wait a few seconds and then hit my Esc key several times. I don't know why this works.


i5-3210 laptop. Win 10 Home. 2.5ghz, 64 bit. 6gb RAM. Focusrite Scarlet 2i2.
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I sounds to me like there is a window / dialog box hidden behind the main screen for some reason that wants you to press a button. The next time this happens, try holding ALT on your keyboard, and press TAB a few times and see if that brings it to the front.


Andrew
PG Music Inc.
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Thanks for the suggestion, Andrew. That has been the case for me one time. All the other times, RB will not minimize. You are just stuck.

I have also had instances of RB not recording audio and inability to copy from track to track (even after I deleted all data and set the track type correctly). I haven't kept a log, but I think it is worse since I updated. It has annoyed me to the point that I am looking at other DAWs.

I love BB and I think the people at PG are very nice. I don't know, but I get the feeling that RB is sort of a free bonus when you purchase BB. If that is the case, I can see why you might not want to put a lot of time into RB.

Would things be better if RB had an additional cost and had staffers dedicated to it?


i5-3210 laptop. Win 10 Home. 2.5ghz, 64 bit. 6gb RAM. Focusrite Scarlet 2i2.
RealBand
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K
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2bSolo,

If you're having trouble copying data from track to track, feel free to call our tech support line for assistance. We'll be happy to help figure that out, and can use Teamviewer if needed.

Thanks
Kent
PG Music

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