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Band-in-a-Box for Windows FAQ
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Joined: May 2009
Posts: 867
PG Music Staff
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OP
PG Music Staff
Joined: May 2009
Posts: 867 |
84. Why do I get a "cannot make connection" error when I try to choose a plugin in the DirectX window?
That error means that Band-in-a-Box® was able to find the plugin listed on the system, but when it tried to 'make a connection' to the plugin, an error occurred.
There are a few possible reasons why this could occur.
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If it is a VST plugin, make sure you are selecting the native version of the plugin. You need to add the VST plugin manually by using the 'Add VST plugin' item in the pull-down menu. Once you have added it, it will appear with angled brackets at the bottom of your list of plugins. If you see a VST plugin that does not show up with angled brackets, ignore that one.
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A few (but not all) of the third-party-written plugins were coded as copy-protected and bundled with specific software (not PG Music Inc. software). Band-in-a-Box® can find them from Windows, since they are the right kind of plugin and they exist in the registry. But since Band-in-a-Box® doesn't know the 'secret handshake', the plugin declines an attempt to connect. You should check with the manufacturer that you obtained the plugin from to find out about this.
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The plugin may have been installed/registered at some time in the past, but was later either deleted or moved on your hard drive. Windows thinks a plugin exists if there are proper entries in the registry. If the registry entry doesn't point to the real location of the plugin (because it was deleted or moved), an attempt to connect will fail. You should try uninstalling and reinstalling the plugin.
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The DXi configuration file could have an error in it. With Band-in-a-Box® closed, delete the file DXiPluginList.ini from your Band-in-a-Box® folder (usually C:\bb). If that doesn't help, try reinstalling Band-in-a-Box®. To make sure that your new installation is a fresh install, rename your \bb folder to \bb_old, and then reinstall Band-in-a-Box® to the \bb folder.
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There may be something wrong/corrupted with the plugin, or for some reason it is compatible with some host the plugin writer tested with, but doesn't happen to be compatible with Band-in-a-Box®. Please contact us to let us know about plugins that do not seem to be compatible with Band-in-a-Box®.
Alyssa - PG Music
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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Happy Victoria Day! (Monday, May 20th)
We are celebrating Victoria Day on Monday, May 20th!
Our availability through this long weekend is:
Saturday, May 18: Closed
Sunday, May 19: Closed
Monday, May 22: 6am-6pm PT
www.pgmusic.com/contact.htm
Henry Clarke: Revolutionize Your Band-in-Box® Tracks with Regenerating Function
User Video: Next-Level AI Music Editing with ACE Studio and Band-in-a-Box®
Band-in-a-Box® 2024 German for Windows is Here!
Band-in-a-Box® 2024 für Windows Deutsch ist verfügbar!
Wir waren fleißig und haben über 50 neue Funktionen und eine erstaunliche Sammlung neuer Inhalte hinzugefügt, darunter 222 RealTracks, neue RealStyles, MIDI SuperTracks, Instrumental Studies, "Songs with Vocals" Artist Performance Sets, abspielbare RealTracks Set 3, abspielbare RealDrums Set 2, zwei neue Sets von "RealDrums Stems", XPro Styles PAK 6, Xtra Styles PAK 17 und mehr!
Paket | Was ist Neu
Update Your PowerTracks Pro Audio 2024 Today!
The Newest RealBand 2024 Update is Here!
The newest RealBand 2024 Build 5 update is now available!
Download and install this to your RealBand 2024 for updated print options, streamlined loading and saving of .SGU & MGU (BB) files, and to add a number of program adjustments that address user-reported bugs and concerns.
This free update is available to all RealBand 2024 users. To learn more about this update and download it, head to www.pgmusic.com/support.realband.htm#20245
The Band-in-a-Box® Flash Drive Backup Option
Today (April 5) is National Flash Drive Day!
Did you know... not only can you download your Band-in-a-Box® Pro, MegaPAK, or PlusPAK purchase - you can also choose to add a flash drive backup copy with the installation files for only $15? It even comes with a Band-in-a-Box® keychain!
For the larger Band-in-a-Box® packages (UltraPAK, UltraPAK+, Audiophile Edition), the hard drive backup copy is available for only $25. This will include a preinstalled and ready to use program, along with your installation files.
Backup copies are offered during the checkout process on our website.
Already purchased your e-delivery version, and now you wish you had a backup copy? It's not too late! If your purchase was for the current version of Band-in-a-Box®, you can still reach out to our team directly to place your backup copy order!
Note: the Band-in-a-Box® keychain is only included with flash drive backup copies, and cannot be purchased separately.
Handy flash drive tip: Always try plugging in a USB device the wrong way first? If your flash drive (or other USB plug) doesn't have a symbol to indicate which way is up, look for the side with a seam on the metal connector (it only has a line across one side) - that's the side that either faces down or to the left, depending on your port placement.
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