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Band-in-a-Box for Windows
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Joined: Sep 2018
Posts: 15
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OP
Enthusiast
Joined: Sep 2018
Posts: 15 |
Hi
Just bought Xtra styles Pak 5. and 49-Pak. some of the styles were what I needed, but many of them use mostly realtraks which apparently I dont have, my version of BB is the new 2018 Pro which I understand to mean basic. so what do you people do to find or replace those realtraks and make the style work. Can we tell what realtrak paks are required for the style or find something suitable amongs what we have somehow.
Thanks Roy
Band In A Box 2018 Pro, Windows 10
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Band-in-a-Box for Windows
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Joined: Dec 2003
Posts: 8,987
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Veteran
Joined: Dec 2003
Posts: 8,987 |
Roy,
First, welcome aboard!
In the program, click HELP, Then "What Add-ons do I have?" It will report any missing features.
It's very rare but you may need to reinstall.
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Band-in-a-Box for Windows
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Joined: Sep 2006
Posts: 2,293
PG Music Staff
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PG Music Staff
Joined: Sep 2006
Posts: 2,293 |
The Xtra Styles PAK 5 uses RealTracks found within the 2018 UltraPAK or Audiophile Edition. Without either of those Band-in-a-Box packages installed, the purchase will not work. If you're not interested in upgrading to an UltraPAK (or Audiophile Edition) to use your purchase, simply contact us for a refund: http://www.pgmusic.com/contact.htmThanks, Callie
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Band-in-a-Box for Windows
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Joined: Jul 2000
Posts: 25,927
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Veteran
Joined: Jul 2000
Posts: 25,927 |
Roy, that's a generous offer from the company (above).
I might point out that the Xtra Styles 5 Pak is the newest such offering and makes use of some of the newer RealTracks. The 49 Pak is new as well. Any user of an older Pro version would encounter the same problem. The basic BIAB 2018 program engine is the same in any of the versions; the only difference is how many RealTracks, RealDrums and styles you decide to buy (and, for the audiophile version, the quality).
BIAB 2024 Win Audiophile. Software: Studio One 6.5 Pro, Swam horns, Acoustica-7, Notion 6; Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus Studio 192, Presonus Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors
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Band-in-a-Box for Windows
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Joined: Dec 2003
Posts: 8,987
Veteran
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Veteran
Joined: Dec 2003
Posts: 8,987 |
Roy,
Where else can we hope to find such great Customer Service?
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Band-in-a-Box for Windows
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Joined: Dec 2000
Posts: 12,583
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Veteran
Joined: Dec 2000
Posts: 12,583 |
Last I checked, the web site stated that you need to have either the UltraPak or the Audiophile Pak to use the XTRA styles. BIAB Pro or BIAB Mega just won't have the needed RealStyles and ReslDrums to use those style files.
Styles and RealTracks are two different things (although on the forum, quite a number of people refer to the RealTracks as "styles", which can lead to confusion). The XTRA Styles are just a style file that references existing RealTracks, but do not include the requisite RealTracks themselves. You have to already have them. Heck, you could even recreate them yourself, but that would take a very long time and require a lot of auditioning, which could be better spent creating music with existing styles.
I would do one of two things: take PGMusic up on their offer of a refund now, or wait until the Christmas sale when you can upgrade your BIAB Pro to the BIAB UltrPak, at which point those XTRA styles will work (Christmas is just around the corner).
John Laptop-HP Omen I7 Win11Pro 32GB 2x2TB, 1x4TB SSD Desktop-ASUS-I7 Win10Pro 32GB 2x1.5TB, 2x2TB, 1x4TB SATA BB2024/UMC404HD/Casios/Cakewalk/Reaper/Studio One/MixBus/Notion/Finale/Dorico/Noteworthy/NI/Halion/IK http://www.sus4chord.com
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Band-in-a-Box for Windows
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Joined: Sep 2018
Posts: 15
Enthusiast
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OP
Enthusiast
Joined: Sep 2018
Posts: 15 |
Thanks for the advice everyone much appreciated, the way forward is clear, accept the offer and wait till I can afford to upgrade.
Thanks Roy.
Great customer service, can't deny that,
Last edited by Royarn; 09/17/18 09:37 PM.
Band In A Box 2018 Pro, Windows 10
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Band-in-a-Box for Windows
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Joined: Dec 2007
Posts: 1,796
Expert
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Expert
Joined: Dec 2007
Posts: 1,796 |
For the upgrade the Xmas period sale is financially the best; about 50% off Xtrastyles, and you'll get a lot for free too as extra bonusses. -F
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Band-in-a-Box for Windows
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Joined: Sep 2018
Posts: 15
Enthusiast
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OP
Enthusiast
Joined: Sep 2018
Posts: 15 |
I'll keep my eyes out for the Christmas deals thanks.
Roy
Band In A Box 2018 Pro, Windows 10
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Band-in-a-Box for Windows
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Joined: Jun 2012
Posts: 18,440
Veteran
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Veteran
Joined: Jun 2012
Posts: 18,440 |
I'll keep my eyes out for the Christmas deals thanks.
Roy Yes, some very generous offers appear at this time. Well worth the actually 'short' wait.
BIAB & RB2024 Win.(Audiophile), Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors, AKG K271 Studio H'phones
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Band-in-a-Box for Windows
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Joined: Oct 2017
Posts: 735
Journeyman
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Journeyman
Joined: Oct 2017
Posts: 735 |
I'm waiting for Christmas and upgrading.
...Deb
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Band-in-a-Box for Windows
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Joined: Sep 2018
Posts: 15
Enthusiast
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OP
Enthusiast
Joined: Sep 2018
Posts: 15 |
Now Received refund on my purchase thank you PGMUSIC for your prompt service much appreciated.
Roy
Band In A Box 2018 Pro, Windows 10
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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Happy Victoria Day! (Monday, May 20th)
We are celebrating Victoria Day on Monday, May 20th!
Our availability through this long weekend is:
Saturday, May 18: Closed
Sunday, May 19: Closed
Monday, May 22: 6am-6pm PT
www.pgmusic.com/contact.htm
Henry Clarke: Revolutionize Your Band-in-Box® Tracks with Regenerating Function
User Video: Next-Level AI Music Editing with ACE Studio and Band-in-a-Box®
Band-in-a-Box® 2024 German for Windows is Here!
Band-in-a-Box® 2024 für Windows Deutsch ist verfügbar!
Wir waren fleißig und haben über 50 neue Funktionen und eine erstaunliche Sammlung neuer Inhalte hinzugefügt, darunter 222 RealTracks, neue RealStyles, MIDI SuperTracks, Instrumental Studies, "Songs with Vocals" Artist Performance Sets, abspielbare RealTracks Set 3, abspielbare RealDrums Set 2, zwei neue Sets von "RealDrums Stems", XPro Styles PAK 6, Xtra Styles PAK 17 und mehr!
Paket | Was ist Neu
Update Your PowerTracks Pro Audio 2024 Today!
The Newest RealBand 2024 Update is Here!
The newest RealBand 2024 Build 5 update is now available!
Download and install this to your RealBand 2024 for updated print options, streamlined loading and saving of .SGU & MGU (BB) files, and to add a number of program adjustments that address user-reported bugs and concerns.
This free update is available to all RealBand 2024 users. To learn more about this update and download it, head to www.pgmusic.com/support.realband.htm#20245
The Band-in-a-Box® Flash Drive Backup Option
Today (April 5) is National Flash Drive Day!
Did you know... not only can you download your Band-in-a-Box® Pro, MegaPAK, or PlusPAK purchase - you can also choose to add a flash drive backup copy with the installation files for only $15? It even comes with a Band-in-a-Box® keychain!
For the larger Band-in-a-Box® packages (UltraPAK, UltraPAK+, Audiophile Edition), the hard drive backup copy is available for only $25. This will include a preinstalled and ready to use program, along with your installation files.
Backup copies are offered during the checkout process on our website.
Already purchased your e-delivery version, and now you wish you had a backup copy? It's not too late! If your purchase was for the current version of Band-in-a-Box®, you can still reach out to our team directly to place your backup copy order!
Note: the Band-in-a-Box® keychain is only included with flash drive backup copies, and cannot be purchased separately.
Handy flash drive tip: Always try plugging in a USB device the wrong way first? If your flash drive (or other USB plug) doesn't have a symbol to indicate which way is up, look for the side with a seam on the metal connector (it only has a line across one side) - that's the side that either faces down or to the left, depending on your port placement.
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