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Band-in-a-Box for Windows
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Joined: Jul 2007
Posts: 52
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OP
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Joined: Jul 2007
Posts: 52 |
Back in December 2009, I purchased the ultrapak + upgrade to BIAB 2007.5. I downloaded the program from the site you sent me but I didn't install it at that time because I received my BIAB Hard disk very quickly. This week I received a new laptop computer and installed the download on it. Unfortunately, several of the real tracks were corrupted and would not install.
The corrupted real tracks were:
RT 7, RT 11-3, RT 13, RT 24-1, RT 27, RT 33-2, RT 34, RT37-2, RT 56, RT 62, RT 72, (also, RT 73 was missing in the download) How can I get the corrupted Real Tracks replaced?
Oldtimer
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Band-in-a-Box for Windows
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Joined: Dec 2000
Posts: 12,583
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Why not just re-install from the hard disk you received?
But, if you need new download links, you'll need to contact PGMusic to obtain them.
John Laptop-HP Omen I7 Win11Pro 32GB 2x2TB, 1x4TB SSD Desktop-ASUS-I7 Win10Pro 32GB 2x1.5TB, 2x2TB, 1x4TB SATA BB2024/UMC404HD/Casios/Cakewalk/Reaper/Studio One/MixBus/Notion/Finale/Dorico/Noteworthy/NI/Halion/IK http://www.sus4chord.com
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Band-in-a-Box for Windows
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Joined: Sep 2003
Posts: 8,333
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I'd put a 99 percent chance that your hard drive was not properly connected to the new machine. This is a problem due to USB power or lack thereof. I'd start trying other USB cables, short and fat is best. Or make sure you are using the double cable that came with the hard drive and switch the plugs around. If you've back/front options try something else.
I had problems even with the cable shipped with the drive. I ended up finding a cable I've now marked and put away that works. I can tell you that my Blackberry is a benchmark. 90 percent of the cables I own will not charge it from my netbook, about 2 out of the bunch will work, otherwise it says not enough voltage.
By the way this is the USER forum.. you are writing as if you are talking to the company itself. They do visit here, but you should be contacting them on live help. It's maybe too early for that right now, they are on the very west coast of Canada, so the time is like 7 a.m.
Don't make the assumption that the problem is the hard drive, it shouldn't fail at all that soon. I have 3 of them from PG music and all work as long as I have the right cable for the right computer.
I have an HP monster Vista system and there is a connector from the monitor to act as a hub. I plugged a ipod into it this morning and it flickered and every time it did so it opened one of those what do you want to do with this thing window. I had turned around and it was flickering, I look up and there are 20 windows open already, because not enough power was causing it to drop in and out. Plugged it into the front and all is well.
I was going to suggest the alternative, which is if the drive has a power connector, figure out who's drive it is, check the specs, and get an external power wall wart for it. I have one from Radio Shack with about 8 different ends, and a slider for the various voltages. I would wait until Mac told me OK, so when it smoked I could video it...LOL.
John Conley
Musica est vita
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Band-in-a-Box for Windows
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Joined: Jul 2007
Posts: 52
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OP
Enthusiast
Joined: Jul 2007
Posts: 52 |
Hi John,
Actually, I didnt try to install from the ext hard drive, I was trying to use the Real Track files from the download site. I think I must be missing something here. Is it possible to install from the ext BIAB drive?
Oldtimer
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Band-in-a-Box for Windows
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Joined: Jul 2000
Posts: 25,928
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Yes.
People may not choose to do this because, if you bought all the Real Tracks, you will need a pretty large hard drive in your computer to install it to. But you can install just the program, and connect the external hard drive to whichever computer you are using, and access the Real Tracks and Real Drums from the external hard drive.
BIAB 2024 Win Audiophile. Software: Studio One 6.5 Pro, Swam horns, Acoustica-7, Notion 6; Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus Studio 192, Presonus Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors
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Band-in-a-Box for Windows
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Joined: Sep 2003
Posts: 8,333
Veteran
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Veteran
Joined: Sep 2003
Posts: 8,333 |
The hard drive has read me files, and allows you multiple ways to install the software. You can install the plug ins, the fonts, and leave everything on the external drive.
You can install the program and leave the Real files on the drive.
You can install the whole works and not use the drive except if you need it to re-install.
Plug in the drive, I'd just install everything if you have room, over top of what's there, and then run the latest build from the support page here so you are up to date.
John Conley
Musica est vita
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Band-in-a-Box for Windows
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Joined: Jul 2007
Posts: 52
Enthusiast
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OP
Enthusiast
Joined: Jul 2007
Posts: 52 |
thanks for all the good help! I found the info on the hard drive and am re-installing BIAB on my laptop. Thanks again to all for the help. Oldtimer 
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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Happy Victoria Day! (Monday, May 20th)
We are celebrating Victoria Day on Monday, May 20th!
Our availability through this long weekend is:
Saturday, May 18: Closed
Sunday, May 19: Closed
Monday, May 22: 6am-6pm PT
www.pgmusic.com/contact.htm
Henry Clarke: Revolutionize Your Band-in-Box® Tracks with Regenerating Function
User Video: Next-Level AI Music Editing with ACE Studio and Band-in-a-Box®
Band-in-a-Box® 2024 German for Windows is Here!
Band-in-a-Box® 2024 für Windows Deutsch ist verfügbar!
Wir waren fleißig und haben über 50 neue Funktionen und eine erstaunliche Sammlung neuer Inhalte hinzugefügt, darunter 222 RealTracks, neue RealStyles, MIDI SuperTracks, Instrumental Studies, "Songs with Vocals" Artist Performance Sets, abspielbare RealTracks Set 3, abspielbare RealDrums Set 2, zwei neue Sets von "RealDrums Stems", XPro Styles PAK 6, Xtra Styles PAK 17 und mehr!
Paket | Was ist Neu
Update Your PowerTracks Pro Audio 2024 Today!
The Newest RealBand 2024 Update is Here!
The newest RealBand 2024 Build 5 update is now available!
Download and install this to your RealBand 2024 for updated print options, streamlined loading and saving of .SGU & MGU (BB) files, and to add a number of program adjustments that address user-reported bugs and concerns.
This free update is available to all RealBand 2024 users. To learn more about this update and download it, head to www.pgmusic.com/support.realband.htm#20245
The Band-in-a-Box® Flash Drive Backup Option
Today (April 5) is National Flash Drive Day!
Did you know... not only can you download your Band-in-a-Box® Pro, MegaPAK, or PlusPAK purchase - you can also choose to add a flash drive backup copy with the installation files for only $15? It even comes with a Band-in-a-Box® keychain!
For the larger Band-in-a-Box® packages (UltraPAK, UltraPAK+, Audiophile Edition), the hard drive backup copy is available for only $25. This will include a preinstalled and ready to use program, along with your installation files.
Backup copies are offered during the checkout process on our website.
Already purchased your e-delivery version, and now you wish you had a backup copy? It's not too late! If your purchase was for the current version of Band-in-a-Box®, you can still reach out to our team directly to place your backup copy order!
Note: the Band-in-a-Box® keychain is only included with flash drive backup copies, and cannot be purchased separately.
Handy flash drive tip: Always try plugging in a USB device the wrong way first? If your flash drive (or other USB plug) doesn't have a symbol to indicate which way is up, look for the side with a seam on the metal connector (it only has a line across one side) - that's the side that either faces down or to the left, depending on your port placement.
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