BT, Shiny new interface. Sure. Can you make us happy, temporarily disable Ethernet adapter, put computer in airplane mode and try to fish for a glitch one more time?
There might be a piece of software that is "sending statistics" or similar that is causing this. You went pretty far. These are peanuts. (But very well could be the culprit)
Didn't take long to catch this "fish"; less than 2 minutes. Studio One was playing.
https://soundcloud.com/user-646279677 BiaB 2024 Windows For me there’s no better place in the band than to have one leg in the harmony world and the other in the percussive. Thank you Paul Tutmarc and Leo Fender.
Thanks. If it stayed that way for twenty minutes, that’s very good performance and rules out several things. But let it run for awhile and see if you get any red spikes.
BIAB 2024 Win Audiophile. Software: Studio One 6.5 Pro, Swam horns, Acoustica-7, Notion 6; Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus Studio 192, Presonus Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors
BT, pulling cable will not solve, I believe temporarily disabling adapter will.
You didn't explain. How do I disable the adapter?
https://soundcloud.com/user-646279677 BiaB 2024 Windows For me there’s no better place in the band than to have one leg in the harmony world and the other in the percussive. Thank you Paul Tutmarc and Leo Fender.
Thanks. If it stayed that way for twenty minutes, that’s very good performance and rules out several things. But let it run for awhile and see if you get any red spikes.
Once again, the fishing didn't take long.
https://soundcloud.com/user-646279677 BiaB 2024 Windows For me there’s no better place in the band than to have one leg in the harmony world and the other in the percussive. Thank you Paul Tutmarc and Leo Fender.
I am on WiFi, but I guess the process for wired is same (if I remember correctly) Click on connection at lower right corner and just click once on whatever you are connected to. (blue color tile, which would become gray when you click on it to disable)
Thanks. If it stayed that way for twenty minutes, that’s very good performance and rules out several things. But let it run for awhile and see if you get any red spikes.
Now I get the large latency when NO music is playing.
https://soundcloud.com/user-646279677 BiaB 2024 Windows For me there’s no better place in the band than to have one leg in the harmony world and the other in the percussive. Thank you Paul Tutmarc and Leo Fender.
Where you lost me is "connect the mixer output to your computer audio in".
BassThumper, What I'm suggesting is you should be able to send the audio output from the six channel mixer to the onboard audio (Realtek) connector on your computer motherboard. Others have suggested using YouTube as the audio source and the Realtek to send the audio to your headphones or speakers. I'm suggesting the same just using your mixer instead of audio already on the computer.
As a minimum the back side of your computer should have connections for audio in and audio out. Depending on your Dell computer motherboard they should be 3.5 mm color coded connectors similar to a connector you would plug a set of wired headphones to.
What is the model number of your Dell computer? I can download the manual and mark up a photo of the rear panel of your computer.
To disable internet I would Go to Control Panel Click Network & Sharing Click Change Adapter settings (which displays all network adapters)
Right click any active one and select Disable After testing you could simply right-click and Enable to return.
Have you yet eliminated the USB cable? I'm telling you, as a guy who works with PCs every day, I was surprised that one thing fixed issues that I had been 'fishing' for a week or so with lots of frustration.
I'm not saying it is the answer for sure, but it was a surprise to me when all the issues went away with the new cable. My problems appeared random like yours and I was convinced it was system related .. but it wasn't in my case. Just trying to help and you can feel free to blame me if it doesn't work.
Make your sound your own! .. I do not work here, but the benefits are still awesome
To disable internet I would Go to Control Panel Click Network & Sharing Click Change Adapter settings (which displays all network adapters)
Right click any active one and select Disable After testing you could simply right-click and Enable to return.
Have you yet eliminated the USB cable? I'm telling you, as a guy who works with PCs every day, I was surprised that one thing fixed issues that I had been 'fishing' for a week or so with lots of frustration.
I'm not saying it is the answer for sure, but it was a surprise to me when all the issues went away with the new cable. My problems appeared random like yours and I was convinced it was system related .. but it wasn't in my case. Just trying to help and you can feel free to blame me if it doesn't work.
Thanks of the info rharv.
Regarding the USB cable. The new one still hasn't arrived from Amazon. But when it does it will be immediately installed. And there is never any blame if that idea (or any other) doesn't work. This is a tough nut to crack and I appreciate all ideas.
The DPC Latency Checker seemingly is a good piece of software but the process of hunting down the software responsible for the latency is a painstakingly tedious process. You have to watch the thing as it scrolls by second by second to determine if you have a glitch. Then you guess which software you should disable and repeat the process until the culprit is identified. The next time I talk to Dell I'll ask if they have a more automated diagnostic tool.
In the meantime, if anyone has a contact at Thesycon GmbH please suggest the next update latches/captures the error flag so that you can run it, walk away and return in an hour confident that if an error ocurred you have it captured. Of course, the "holy grail" would be, in addition to capturing the error flag, to tell you the specific sw that caused the error. I would think audio engineers and musicians around the world would find something like that useful.
https://soundcloud.com/user-646279677 BiaB 2024 Windows For me there’s no better place in the band than to have one leg in the harmony world and the other in the percussive. Thank you Paul Tutmarc and Leo Fender.
If Dell has such a tool, I hope you will be able to share it. As for DPC Latency Checker, it hasn’t been updated to read accurately in Windows 11, so it may be end of life.
As for hunting down the cause, this guide from Sweetwater will give you what you asked for. Causes of DPC Latency and How to Fix Them Article #1771015 Updated on Sep 21, 2022 at 1:41 PM
After much research, trial and error and old fashioned hard work I think I solved this crackle and noise problem.
I want to thank all those in this forum that contributed to the overwhelming flood of ideas and things to try. I also received many ideas from people at Dell and Tascam. This was one tough nut to crack that stumped some very smart people. At each step along the way I tried to manage the troubleshooting process by exploring the lowest hanging and most risk-free fruit.
Someone in this thread mentioned getting rid of the “crapware” and that idea resonated with me so I simply uninstalled the Dell SupportAssist software as a stab in the dark. So far, this seems to have solved the problem. Over the last few days I’ve accumulated approx. 2 hours of crackle-free music. And today I got Dell Tech Support back on the phone and shared my progress; he wasn’t overly surprised and said that their software runs continuously in the background and could be the root cause of the noise. I pointed out that there were several other Dell applications loaded on my machine. We decided to uninstall them all one by one. These were
Dell Digital Delivery Services Dell SupportAssist OS Recovery Plugin for Dell Updates Dell SupportAssist Remediation Dell Update for Windows Universal
In addition to learning a lot about PC technology, I also (re)learned that perseverance can really pay off.
My plan is to observe my system for a few more days and then re-enable Intel Speedstep. For good measure I also plan to install my new USB cable and apply a bit of DeoxIT to the connectors.
I showed the Dell guy LatencyMon and DPC Latency Checker and asked if Dell had any such tools. He said he was unaware of any. This tells me that there are areas of computer technology where we, in this forum, are more sophisticated and advanced than Dell tech support people.
Moral of the story: If you really don’t need a software program, uninstall it. It may be crapware hiding in full sight.
Thanks again to all those that helped.
https://soundcloud.com/user-646279677 BiaB 2024 Windows For me there’s no better place in the band than to have one leg in the harmony world and the other in the percussive. Thank you Paul Tutmarc and Leo Fender.
Steve, Fingers crossed. Telemetry, data usage, location and all those other wonderful spying, pinging, sending data "tools" which are pre installed by default on "reputable" brand machines is not a joke. Especially when resources are being sabotaged.
There are some tools I have tried in the past to stop computer sending out data... One stands out. It was called Shut Up Windows. It got renamed, but should come up in the search. Just make a note of it. Might come handy one day.
Steve, Fingers crossed. Telemetry, data usage, location and all those other wonderful spying, pinging, sending data "tools" which are pre installed by default on "reputable" brand machines is not a joke. Especially when resources are being sabotaged.
Very well spoken.
Another Dell disappointment was their inability to explain how their software corrupted my audio signal chain. I specifically pointed them to my diagram shown in post #762527. They couldn't even offer any additional detail to the diagram much less tell me if the CPU, buffer, D to A conversion or something else is being stepped on by their software.
I'm learning that although as a company they may be good at assembling the various components into a working computer system, the people available to me at Dell are simply not able to address the critical technical questions of why and how.
I'm squaring this circle with this analogy. If you want to know why the rocket blew up on the launch pad, you can't just ask the guy on the factory floor; you need to engage with the chief engineer and his people.
I have no doubt that the "factory floor people" at Dell did their level best to help me; they simply are not sufficiently trained to be of much use in solving the problem I posed to them or explaining the why's and how's after I solved/improved the problem for them.
https://soundcloud.com/user-646279677 BiaB 2024 Windows For me there’s no better place in the band than to have one leg in the harmony world and the other in the percussive. Thank you Paul Tutmarc and Leo Fender.
I simply uninstalled the Dell SupportAssist software as a stab in the dark. We decided to uninstall them all one by one. These were
Dell Digital Delivery Services Dell SupportAssist OS Recovery Plugin for Dell Updates Dell SupportAssist Remediation Dell Update for Windows Universal
That's freaking awesome!! I feel bad for not saying something on that topic since I'm a Dell guy too. I was troubleshooting a non-audio issue about a month ago and installed SupportAssist to get all my drivers updated and further troubleshooting. Once I was all good I had to end up uninstalling all that same Dell stuff as it was consuming a lot of resources just to run in the background. It was pretty much the same list you posted.
I'm so glad you got it sorted. Nothing like an annoying issue to keep you down. You persisted and got it.
Someone in this thread mentioned getting rid of the “crapware” and that idea resonated with me so I simply uninstalled the Dell SupportAssist software as a stab in the dark. So far, this seems to have solved the problem…
New computer = new OS, new crapware?
BIAB 2024 Win Audiophile. Software: Studio One 6.5 Pro, Swam horns, Acoustica-7, Notion 6; Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus Studio 192, Presonus Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors
I'm glad that you are up and running without any problems. Stuff running in the background can cause a lot of problems for us musicians.
Probably the reason the Dell tech guys didn't know about the cause is because making music with a computer is the smallest common denominator of all computer uses. I have read where the next smallest is photography and it is 4-5 times larger than recording music.
I want my last spoken words to be "I hid a million dollars under the........................"
64 bit Win 10 Pro, the latest BiaB/RB, Roland Octa-Capture audio interface, a ton of software/hardware
User Video: Next-Level AI Music Editing with ACE Studio and Band-in-a-Box®
The Bob Doyle Media YouTube channel is known for demonstrating how you can creatively incorporate AI into your projects - from your song projects to avatar building to face swapping, and more!
His latest video, Next-Level AI Music Editing with ACE Studio and Band-in-a-Box, he explains in detail how you can use the Melodist feature in Band-in-a-Box with ACE Studio. Follow along as he goes from "nothing" to "something" with his Band-in-a-Box MIDI Melodist track, using ACE Studio to turn it into a vocal track (or tracks, you'll see) by adding lyrics for those notes that will trigger some amazing AI vocals!
Wir waren fleißig und haben über 50 neue Funktionen und eine erstaunliche Sammlung neuer Inhalte hinzugefügt, darunter 222 RealTracks, neue RealStyles, MIDI SuperTracks, Instrumental Studies, "Songs with Vocals" Artist Performance Sets, abspielbare RealTracks Set 3, abspielbare RealDrums Set 2, zwei neue Sets von "RealDrums Stems", XPro Styles PAK 6, Xtra Styles PAK 17 und mehr!
Add updated printing options, enhanced tracks settings, smoother use of MGU and SGU (BB files) within PowerTracks, and more with the latest PowerTracks Pro Audio 2024 update!
Download and install this to your RealBand 2024 for updated print options, streamlined loading and saving of .SGU & MGU (BB) files, and to add a number of program adjustments that address user-reported bugs and concerns.
Did you know... not only can you download your Band-in-a-Box® Pro, MegaPAK, or PlusPAK purchase - you can also choose to add a flash drive backup copy with the installation files for only $15? It even comes with a Band-in-a-Box® keychain!
For the larger Band-in-a-Box® packages (UltraPAK, UltraPAK+, Audiophile Edition), the hard drive backup copy is available for only $25. This will include a preinstalled and ready to use program, along with your installation files.
Backup copies are offered during the checkout process on our website.
Already purchased your e-delivery version, and now you wish you had a backup copy? It's not too late! If your purchase was for the current version of Band-in-a-Box®, you can still reach out to our team directly to place your backup copy order!
Note: the Band-in-a-Box® keychain is only included with flash drive backup copies, and cannot be purchased separately.
Handy flash drive tip: Always try plugging in a USB device the wrong way first? If your flash drive (or other USB plug) doesn't have a symbol to indicate which way is up, look for the side with a seam on the metal connector (it only has a line across one side) - that's the side that either faces down or to the left, depending on your port placement.
Update your Band-in-a-Box® 2024 for Windows® Today!
Update your Band-in-a-Box® 2024 for Windows for free with build 1111!
With this update, there's more control when saving images from the Print Preview window, we've added defaults to the MultiPicker for sorting and font size, updated printing options, updated RealTracks and other content, and addressed user-reported issues with the StylePicker, MIDI Soloists, key signature changes, and more!
A few excerpts:
"The Tracks view is possibly the single most powerful addition in 2024 and opens up a new way to edit and generate accompaniments. Combined with the new MultiPicker Library Window, it makes BIAB nearly perfect as an 'intelligent' composer/arranger program."
"MIDI SuperTracks partial generation showing six variations – each time the section is generated it can be instantly auditioned, re-generated or backed out to a previous generation – and you can do this with any track type. This is MAJOR! This takes musical experimentation and honing an arrangement to a new level, and faster than ever."
"Band in a Box continues to be an expansive musical tool-set for both novice and experienced musicians to experiment, compose, arrange and mix songs, as well as an extensive educational resource. It is huge, with hundreds of functions, more than any one person is likely to ever use. Yet, so is any DAW that I have used. BIAB can do some things that no DAW does, and this year BIAB has more DAW-like functions than ever."
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