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Hey Guys and Gals,
I'm having an issue with the wife's computer. It is an HP slimline s7700n model. 1.5 gig ram running vista.
The problem started about 3 or 4 mos ago and I've tried every fix I could find on forums, msn, etc. The problem is "Slow Download Speed" I am hooked up to the same 4 port router and am getting download speed on my XP system of 11.8 MPS. Her vista unit is .5 Mbs with an upload speed of 4Mbs.
Vista uses an Ipv6 protocol which seems to be the culprit for many people with the same problem, but after disabling that, rolling back the driver, registry cleaning, changed router cable, etc, still the same problem. I believe the nvidia 10/100 is integrated as this little slimline doesn't appear to have any slots for a new card to be installed.
We've downloaded updated drivers, rolled back drivers, disabled, enabled, went to static ips dns, you name it I may have tried it, with no change what so ever in the download speed. Connection is fine, email etc but a download of any size will time out, and / or a youtube video may take 10 min to download.
Any help you can offer that hasn't been tried, is greatly appreciated, here are some specs.
Athlon 64 X2 (W) 3800+ 2.0 GHz
2000 MT/s (mega transfers/second)
Socket AM2
Memory
Component Attributes
Memory Installed 1 GB
Maximum allowed 2 GB (2 x 1 GB)
Speed supported PC2-4200 MB/sec
Type 240 pin, DDR2 SDRAM
Hard drive
250 GB SATA
7200 rpm
Wireless
Wireless LAN 802.11 b/g
Video Graphics
Integrated graphics
Sound/Audio
Integrated High Definition audio
Realtek ALC 888 chipset
Supports up to 8 audio channels
Dolby Pro Logic II compatible
Network (LAN)
Integrated 10/100 Base-T networking interface
Expansion slots
Slot type Quantity
PCI One (None available)
Windows Vista Home Premium
Windows Media Center
Windows Anytime Upgrade
running IE 8,
Avast
Thanks in advance.........
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I think you've covered most all the bases. Have you turned off fire wall or avast? Are you downloading to a usb device or how's the HD empty or full and a possibility someone is piggybacking on the wifi.
Wyndham
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I have not heard of anything quite like this.
One thing you could try that would bypass the internal network card is an external one. Get a simple USB to Ethernet adapter and try that. I have one that I got when I couldn't stop my internal network card from causing massive interrupts in music programs. DPC Latency Checker went through the roof until I took that card out. You could also try running the DPC Latency Checker and see if there is some other driver causing conflict that has the effect of slowing your network speed.
BIAB 2024 Win Audiophile. Software: Studio One 6.5 Pro, Swam horns, Acoustica-7, Notion 6; Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus Studio 192, Presonus Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors
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DL Firefox and give it a try.
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Journeyman
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I have a question. Are you saying that "0.5mbs Down and 4mbs Up"?
Or is it 4Mbs Down speed? Sorry if I'm confused. I have DSL and get 6megs down and 900k up on speedtests.
I'm sure I'm missing somthing here.
Wayne,
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PG Music Staff
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Do you have ethernet cables plugged into the router from both of your computers, or are you using a wireless connection? If you plug your Vista computer directly into your modem, what happens?
Andrew
PG Music Inc.
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Quote:
I think you've covered most all the bases. Have you turned off fire wall or avast? Are you downloading to a usb device or how's the HD empty or full and a possibility someone is piggybacking on the wifi.
Wyndham
I have tried that, didn't make any difference at all and wasn't a factor prior to a few months ago when this all started. She is downloading to her C drive if its a file or program, but also trying to watch youtube stuff which takes forever. The HD has 120 gb of free space, and there is no one using wifi.
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Quote:
I have not heard of anything quite like this.
One thing you could try that would bypass the internal network card is an external one. Get a simple USB to Ethernet adapter and try that. I have one that I got when I couldn't stop my internal network card from causing massive interrupts in music programs. DPC Latency Checker went through the roof until I took that card out. You could also try running the DPC Latency Checker and see if there is some other driver causing conflict that has the effect of slowing your network speed.
I considered an external network card, but since I don't own one, I would be hesitant to buy one for this older computer. If it has motherboard issues, I may need to replace the computer anyway. I will try the DPC latency checker, I think I have to download that into her computer first, I doubt that it's there already.
Thanks
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Quote:
DL Firefox and give it a try.
IE 8 has always worked fine since she's had it, so the browser should not be the issue, this started all of a sudden, I run off the same router with XP and IE 8 works really well here.
Thanks
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Quote:
I have a question. Are you saying that "0.5mbs Down and 4mbs Up"?
Or is it 4Mbs Down speed? Sorry if I'm confused. I have DSL and get 6megs down and 900k up on speedtests.
I'm sure I'm missing somthing here.
Wayne,
The speedtest on two different sites shows download speed of about .5 Mbps and Upload speeds of
4 Mps. My XP machine runs 11.8 download and 4 Mbps as it should be with our connection the vista machine has a definate issue. I'm starting to think Realtek drivers.
thanks.
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Quote:
Do you have ethernet cables plugged into the router from both of your computers, or are you using a wireless connection? If you plug your Vista computer directly into your modem, what happens?
Both systems run off the same 4 port router. Plugging the vista machine directly into the modem does not change anything. The XP has great download speed from the router or the modem, switched ports, cables etc.
thanks
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Journeyman
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Toucher, don't know if this will help but try loading in ***www.soluto.com ****. I loaded it into a computer that was running dead slow especially on startup, and it showed a bunch of stuff loading I wasn't aware of. Someone else offered this information on an earlier forum and I found it very helpful. DennisD
There are only 3 kinds of musicians: those that can count, and those that can't!
PC AMD A4-5300 APU 3.4 GHz, 8gb RAM, 1T HDD, Windows 10,
Reaper 4.77, BIAB2018, PTPA12, RB2018, Roland VS-880 DAW
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Are you updating Vista? SP2 is the latest (to my knowledge)
Run the Windows Task Manager - right click on the Taskbar and choose Task Manager. From there, click on the Processes tab and see if anything is eating up CPU time. Try this when doing a download.
Check your startup using MSCONFIG from the Run menu. See if there is anything starting up you don't recognize. You can try disabling items and see if it helps.
Which security software are you running?
Check for viruses and spyware.
Rachael
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Hi Toucher, Here are two long shots you may want to try. One is to dance the Security Tango, http://securitytango.com/ . This is a free but very comprehensive set of programs and instructions that will check you system for every type of bug know to computers. The second is to check the computer logs. I’m not familiar with Vista but on XP they are located by right clicking on my computer, clicking on manage and the + button on Event Viewer. I was having a major problem with Kontakt 4. I kept getting an error message and Kontakt would not install. I checked for bugs of all kinds, drivers, programs etc. When viewing line for line in the event viewer (clicking on the up and down arrows) I discovered a problem with a Nero program. Note there was no error-warning icon in the event viewer so everything looked ok, which is why I viewed the lists line by line, i.e. Microsoft lies. I renamed the exe file to a bck file (short for backup) and I was able to load Kontakt. This only took 3.5 long agonizing weeks! Good luck and I hope this helps.
I just posted a selfie and all of the responses were get well soon!
64 bit Win 10 Pro, the latest BiaB/RB, Roland Octa-Capture audio interface, a ton of software/hardware
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G'day Toucher,
given this happened "overnight" (if I'm reading things right) it may have been after a m$ "update tuesday". Where I'm going is there may have been an 'update" from m$ that has conflicted with something else in the machine. Check system restore to see if there is still a restore point from before the time the problem started. If so, retorn to that restore point and see what happens. This should be a safe procedure as if all else fails, you can undo the restore.
The other place to look is how Avast is scanning incoming files. Of course, there's always the usual clean up processes like deleting .tmp files etc.
--=-- My credo: If it's worth doing, it's worth overdoing - just ask my missus, she'll tell ya  --=--You're only paranoid if you're wrong!
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Hi Matt,
Tried the DCP Latency Checker, and it found no issues, but that's not surprising because I've already tried all the standard fixes to no avail. Guess I'll have to do the msconfig for startup, and do a one by one test on each item..........thanks for the heads up on the Checker.
Rob
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Thanks for the suggestions everyone, the later input from Dennis, Rachael, Mario, Lawrie, and anyone that I might have forgotten to mention. I have tried it all, I may just convert it over to XP and be done with it. Any potential issues there that I need to be aware of?
Thanks again.
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Quote:
Thanks for the suggestions everyone, the later input from Dennis, Rachael, Mario, Lawrie, and anyone that I might have forgotten to mention. I have tried it all, I may just convert it over to XP and be done with it. Any potential issues there that I need to be aware of?
Thanks again.
Yea registration of the OS. If the disc you have has been used it can only be used on one computer.
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Hi Toucher,
have you tried replacing avast with a different virus chaser? I have avast and it upgraded itself a while back, and since then things have slowed down regarding the internet. I haven't done it myself yet, because av-free had a problem with spikes, but I am keeping an eye on it.
Chris
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PG Music Staff
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Quote:
Quote:
Do you have ethernet cables plugged into the router from both of your computers, or are you using a wireless connection? If you plug your Vista computer directly into your modem, what happens?
Both systems run off the same 4 port router. Plugging the vista machine directly into the modem does not change anything. The XP has great download speed from the router or the modem, switched ports, cables etc.
thanks
With the Vista machine plugged directly into the modem, go to the control panel network settings and view the properties for your connection. Select Internet Protocol and click Properties. Make sure it is set to obtain an IP address automatically (assuming you aren't using a static ip).
If that doesn't work, I suggest that you call your ISP for additional suggestions. They might be able to do some tests. Maybe there is a problem with the network card in that computer.
Andrew
PG Music Inc.
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