Originally Posted By: Matt Finley
When the factory service person declares it WAS the user's fault that equipment blew, how do they know? In an Apple iPhone, if it falls in the water, there is an indicator, so there is proof. But here, what (besides ethics) is to prevent EV from blaming the problem on the customer to avoid having to cover the repair? Just curious.


I can only put forth a guess, likely observations such as voice coil and surround that are discolored from heat that exceeds what could supposedly happen in normal operation. Still, at some point that sounds to me like a judgement call when the speaker is brand new and the warranty should apply IMO.


--Mac