Hi Cath,

Welcome to the forum!

PG Music offers two Android programs, Band-in-a-Box remote and Band-in-a-Box for Android. Silly question but, are you sure you have BIAB for Android? Remote does not play music but BIAB for Android is supposed to play songs. Per PG Music BIAB for Android support page: with the Band-in-a-Box Android version you can: Quickly transfer your existing library of songs from BB Desktop to BB Android, including chordsheets and audio (m4a). See the chordsheets and play the songs anytime on your Android, without re-connecting to BB Desktop.
Enter songs from scratch on your BB Android by typing in chord symbols to the song.
Generate audio on your BB Android for the songs by pressing play. The songs play on the Android and are stored on the Android as m4a files. This connects across your home network or the internet to your desktop version of Band-in-a-Box
Send songs from BB Android to BB Desktop.

If you're not able to do these things, I would contact PG Music support.


Jim Fogle - 2024 BiaB (1111) RB (5) Ultra+ PAK
DAWs: Cakewalk by BandLab (CbB) - Standalone: Zoom MRS-8
Laptop: i3 Win 10, 8GB ram 500GB HDD
Desktop: i7 Win 11, 12GB ram 256GB SSD, 4 TB HDD
Music at: https://fogle622.wix.com/fogle622-audio-home