Solved.

The PC repairman said that Leilani's computer was a victim of Microsoft's Decentralized distribution of the Windows Anniversary update.

The way I understand it is that instead of downloading the update to everybody from centralized Microsoft servers, it downloads to customers computers and then uses their computer to be a host to distribute the update to other computers. Normally this isn't a problem, but the Anniversary Update is over 2 gigs, and we don't have the bandwidth for that.

We live too far away from the end of the fiber optics to get real DSL, so we are stuck with DSL-Lite which maxes out at about 1.3M (they quote 1.25). Leilani's computer was trying to redistribute the Anniversary Update to a few other computers on the 'net, and saturated the resources of our DSL connection and her computer. Robert, the computer guy turned that off and it's working fine again.

The good news is there wasn't a root kit, and there was nothing wrong with her computer, just an unlucky draw from Microsoft's decentralized distribution.

Now, the way I see it is, Microsoft owes us $85 for an hour of emergency service repair work.

Notes

Last edited by Notes Norton; 11/28/16 02:57 PM.

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