2bSolo, where are you calling from, e.g. what timezone?

Are you sure that there would/should be somebody available at the time(s) you called?

And yes, did you try the chat?

I've occasionally sent support requests by email that have taken a long time to get a response to. I haven't ever needed to try telephone support, so I cannot answer that part.


BIAB & RB2024 Win.(Audiophile), Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors, AKG K271 Studio H'phones