If it were me;
There are little screws on the case (or possible it snaps apart).
Open the case and check the wire connections. Chances are you jarred one loose. Others here have done that (or had it arrive in this condition due to shipping).

Just open it carefully and don't drop the little screws.
Then assemble it back carefully.

Formatting is likely not an option if the computer doesn't recognize it.

Last edited by rharv; 12/22/17 11:52 AM.

Make your sound your own!
.. I do not work here, but the benefits are still awesome