Having recently purchased BIAB 2018, I decided to take the old version (2017) on its dedicated hard drive to use on another computer, which has Windows 10. When I plug it into the USB port, I get an error message saying "Power Surge on the USB Port", and the drive isn't recognized. The computer is a Dell Inspiron 3847, so I checked the Dell support site.
[url= Power Surge on the USB port in Windows 10] http://www.dell.com/support/article/us/en/04/sln301114/power-surge-on-the-usb-port-in-windows-10?lang=en[/url]

They cover the problem, but their solutions (except for the last one of getting a powered USB hub) have been followed and nothing helps. Any advice short of buying the powered hub?

Thanks in advance!


Last edited by jazzi; 01/01/18 05:25 AM.

Janet Stevenson

BIAB 2019 Win/Finale v25/Audacity
Yamaha Tyros 4/Yamaha P-115/Pianodisc Player Piano

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