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No, it won't change anything. it won't delete any of your work. There are two options in Return To Factory Settings:
Most and All
Choose the 'Most' option, as that doesn't change your MIDI drivers etc.

Another thing you can do, which is good for troubleshooting, is to:

1. Close Band-in-a-Box.
2. Add a file called safemode.txt to the Preferences folder. (contents of the file doesn't matter)
3. Boot Band-in-a-Box, and you should see red text confirming that it is in "safe mode".
This just means it is running at factory settings. You can do a test to see if the problem happens, and then you can close Band-in-a-Box and delete the file and you won't have made any changes to your settings.

Andrew
PG Music Inc.