Hello Folks, I'm using BIAB 2011 under XP & W7. The sets of RealTracks I have included only a very few RealTrack soloists. To remedy that, today, I bought set 237 - Jazz rock guitar, (one rhythm & three soloist tracks). I downloaded the bundle and it seemed to have been installed successfully on my W7 laptop. I pulled up a project to test it within, but wasn't able to located the files in the soloist dialogue. I tried locating by number but the system didn't even blink it ignored the number. I searched all realtracks in all styles then all soloists etc through the dialogue box but the four 237 files were not there. I used the dialogue box to search via genre, tempo/rhythm and all genres. Each with the same NIL return. I looked in the BB folder and located the 237 folder - played a few files through an audio player - no problems at all. I "uninstalled" and re installed the set and went through the same machinations earning the same results. What have I done? While trying and having a look I found the VERIFY button. I ran the tool & received a whole bundle of error message telling me that bt0 files couldn't be found for the recently installed solo RealTracks as well as other RTs I've bought...
INTERESTING...
when I auditioned these real tracks 2 days ago it said compatible with 2011 and UP. Today AFTER paying for, downloading and installing the files there's a lovely RED message saying 20016 and up is needed. There is every chance that I didn't read the red properly but I was sure I double checked. I am VERY displeased at the waste of money and time. Sorry to have wasted your time after wasting my time folks.
Last edited by rayc; 07/04/1811:18 AM.
Cheers rayc "What's so funny about peace, love & understanding?" - N.Lowe
...RT Set 237 requires BIAB 2016 or higher. (It's in red at the bottom of the description.)
With this in mind, I'd check with Sales using Live Help or email and ask if this is still the case or if there is some way to get them to play in BIAB 2011. If it turns out that the set is not suitable, ask for a refund. PG Music will look after you.
Thanks Pipeline & Noel96, It's quite likely my fault. I've contacted PGM and asked for advice & assistance. I'll sus out if it's 11 or 11.5 later today.
Cheers rayc "What's so funny about peace, love & understanding?" - N.Lowe
PG Music support have come to - or possibly set up - the party by allowing me to exchange the 237 ReaTrack solos for a set that ought to be more compatible. Thank you Deryk & the support crew.
Cheers rayc "What's so funny about peace, love & understanding?" - N.Lowe
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