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#195859 - 02/24/13 07:28 AM [Band-in-a-Box for Windows] BIAB crashes while "counting candidate plugins"
rms Offline

Registered: 12/23/11
Posts: 18
Loc: Australia
I am having the same problem as 2 previous posters.
Win 7 pro 64bit, BIAB 2013 full installation to C: drive.

All the suggestions on the previous posts have not worked. there is obviously a plugin causing the problem but I do not know where to go from here.

All was well untill I downloaded some demo .wav to midi conversion programs, they were all deleted but the next day BIAB crashed with "counting candidate plugins" message.

BIAB, Realband and Powertracks pro are all affected. Have uninstalled - reinstalled, nothing will work.

Any further suggestions ?

Erol Richardson

#195860 - 02/24/13 07:42 AM [Band-in-a-Box for Windows] Re: BIAB crashes while "counting candidate plugins" [Re: rms]
Noel96 Offline

Registered: 10/31/08
Posts: 12724
Loc: Australia
Hi rms,

This is probably best sorted out by the PG Music folk. I'd contact Support on their toll-free line. Contact information is found under the "Support" link at the top of the page.

A question, When you re-installed BIAB, did you install over the existing files in the existing directory? If so, it would be worthwhile deleting the whole \bb and \Realband folders and then reinstalling. The reason I mention this is because if you re-installed over the top of an existing installation, there may well have been some configuration files that were preserved.


#195861 - 02/24/13 08:15 AM [Band-in-a-Box for Windows] Re: BIAB crashes while "counting candidate plugins" [Re: Noel96]
rms Offline

Registered: 12/23/11
Posts: 18
Loc: Australia
Thanks Noel

I will email support at PG
I am in Oz, so it is a bit harder to ring them

When I reinstalled, I had un-installed through control panel and checked that the directory was gone.


#195862 - 02/24/13 10:30 AM [Band-in-a-Box for Windows] Re: BIAB crashes while "counting candidate plugins" [Re: rms]
Matt Finley Offline

Registered: 07/12/00
Posts: 16978
Loc: Hudson Valley & Lake George NY
If you are willing, another approach would be to uninstall all your plugins. Then test BIAB and, if it works, reinstall the plugins one by one, testing BIAB after each one. Terribly tedious, but it might work.
BIAB 2018 PC Audiophile; [& 2017 Mac]. Software: Mixcraft, Adobe Audition, Ozone, Encore; Win 10 64 Pro. Hardware: custom i7, 16 Gb RAM; Roland Integra-7, Focusrite 18i20(2), TCE Finalizer, Behringer X-Touch, Adam sub & 6" monitors.

#195863 - 02/24/13 11:53 AM [Band-in-a-Box for Windows] Re: BIAB crashes while "counting candidate plugins" [Re: Matt Finley]
Tacom Offline

Registered: 10/13/11
Posts: 6
I have this problem as well. . I use this work-around.

If you go into the Band-in-a-Box directory and look for a file called,


Open it with Windows notepad and look for a line that says,

... 131 candidate plugins were counted.

Note that your number will most likely be different then mine. Make a note of the number and close NotePad.

Now, in the Band-in-a-Box directory, look for a file called,


And open it with NotePad. Scroll down to the very bottom of the file and change the entry 'RawPlugCount' equal to the number noted earlier.

Do the same thing with another file called,


This works for me and I hope it helps. It doesn't actually fix the problem, but it prevents Band-in-a-Box from doing a plugin scan when you start it and at least gets you into the program.

#195864 - 02/24/13 01:46 PM [Band-in-a-Box for Windows] Re: BIAB crashes while "counting candidate plugins" [Re: Tacom]
Pat Marr Offline

Registered: 10/25/08
Posts: 7482
Loc: Winston-Salem, NC
if you know the problem started when you DL the other program, it may have changed some settings before you deleted it from your computer.

Have you tried using system restore to go back to the day before you downloaded the rogue program? That should put all your settings back where they were.

#195865 - 02/26/13 07:11 PM [Band-in-a-Box for Windows] Re: BIAB crashes while "counting candidate plugins" [Re: Pat Marr]
rms Offline

Registered: 12/23/11
Posts: 18
Loc: Australia
Thanks for the help guy's
I could not identify the plugin causing the problem.....So I "bit the bullet" and did a format and fresh Win 7x64 install.

All is well again


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