You need to be logged in to post on the forum
Topic Options
#195859 - 02/24/13 07:28 AM [Band-in-a-Box for Windows] BIAB crashes while "counting candidate plugins"
rms Offline

Registered: 12/23/11
Posts: 18
Loc: Australia
I am having the same problem as 2 previous posters.
Win 7 pro 64bit, BIAB 2013 full installation to C: drive.

All the suggestions on the previous posts have not worked. there is obviously a plugin causing the problem but I do not know where to go from here.

All was well untill I downloaded some demo .wav to midi conversion programs, they were all deleted but the next day BIAB crashed with "counting candidate plugins" message.

BIAB, Realband and Powertracks pro are all affected. Have uninstalled - reinstalled, nothing will work.

Any further suggestions ?

Erol Richardson

#195860 - 02/24/13 07:42 AM [Band-in-a-Box for Windows] Re: BIAB crashes while "counting candidate plugins" [Re: rms]
Noel96 Offline

Registered: 10/31/08
Posts: 13528
Loc: Australia
Hi rms,

This is probably best sorted out by the PG Music folk. I'd contact Support on their toll-free line. Contact information is found under the "Support" link at the top of the page.

A question, When you re-installed BIAB, did you install over the existing files in the existing directory? If so, it would be worthwhile deleting the whole \bb and \Realband folders and then reinstalling. The reason I mention this is because if you re-installed over the top of an existing installation, there may well have been some configuration files that were preserved.


#195861 - 02/24/13 08:15 AM [Band-in-a-Box for Windows] Re: BIAB crashes while "counting candidate plugins" [Re: Noel96]
rms Offline

Registered: 12/23/11
Posts: 18
Loc: Australia
Thanks Noel

I will email support at PG
I am in Oz, so it is a bit harder to ring them

When I reinstalled, I had un-installed through control panel and checked that the directory was gone.


#195862 - 02/24/13 10:30 AM [Band-in-a-Box for Windows] Re: BIAB crashes while "counting candidate plugins" [Re: rms]
Matt Finley Online   content

Registered: 07/12/00
Posts: 17518
Loc: Hudson Valley & Lake George NY
If you are willing, another approach would be to uninstall all your plugins. Then test BIAB and, if it works, reinstall the plugins one by one, testing BIAB after each one. Terribly tedious, but it might work.
BIAB 2018 Win Audiophile; [& 2018 Mac UltraPak]. Software: Mixcraft, Adobe Audition, Ozone, Encore; Win 10 64 Pro. Hardware: custom i7, 16 Gb; Roland Integra-7, Focusrite 18i20(2), TCE Finalizer, Behringer X-Touch, Adam sub & monitors.

#195863 - 02/24/13 11:53 AM [Band-in-a-Box for Windows] Re: BIAB crashes while "counting candidate plugins" [Re: Matt Finley]
Tacom Offline

Registered: 10/13/11
Posts: 6
I have this problem as well. . I use this work-around.

If you go into the Band-in-a-Box directory and look for a file called,


Open it with Windows notepad and look for a line that says,

... 131 candidate plugins were counted.

Note that your number will most likely be different then mine. Make a note of the number and close NotePad.

Now, in the Band-in-a-Box directory, look for a file called,


And open it with NotePad. Scroll down to the very bottom of the file and change the entry 'RawPlugCount' equal to the number noted earlier.

Do the same thing with another file called,


This works for me and I hope it helps. It doesn't actually fix the problem, but it prevents Band-in-a-Box from doing a plugin scan when you start it and at least gets you into the program.

#195864 - 02/24/13 01:46 PM [Band-in-a-Box for Windows] Re: BIAB crashes while "counting candidate plugins" [Re: Tacom]
Pat Marr Offline

Registered: 10/25/08
Posts: 7548
Loc: Winston-Salem, NC
if you know the problem started when you DL the other program, it may have changed some settings before you deleted it from your computer.

Have you tried using system restore to go back to the day before you downloaded the rogue program? That should put all your settings back where they were.

#195865 - 02/26/13 07:11 PM [Band-in-a-Box for Windows] Re: BIAB crashes while "counting candidate plugins" [Re: Pat Marr]
rms Offline

Registered: 12/23/11
Posts: 18
Loc: Australia
Thanks for the help guy's
I could not identify the plugin causing the problem.....So I "bit the bullet" and did a format and fresh Win 7x64 install.

All is well again


PG Music News
Band-in-a-Box® 2018 for Mac review on! has recently reviewed Band-in-a-Box® 2018 for Mac, which can be read here.


"Our conclusion is that this is a very serious and well done piece of software.The program is fast and flawless and you'll very quick get impressive results just typing the name of the chords. The new functions are exiting and worthy to be includes in this anniversary upgrade.
We were very impressed by the MIDI SuperTracks, which is simply brilliant. It’s a function in Band-in-a-Box that's here to stay.
It's amazing that the programs feel is so fresh and innovative after 30 years. This version is better than ever and should be a in every home studio or pro studio... Congratulations with the anniversary! We love you as the ex-wife we did not know we were missing.

Band-in-a-Box®: Part of The Ultimate Desktop Guitar Practice Rig!

Check out the latest Sweetwater article from Mitch Gallagher: "The Ultimate Desktop Guitar Practice Rig" - he's included Band-in-a-Box!

"The king of backing track creation, in my opinion, is Band-in-a-Box (BIAB). It can do everything from country to jazz to metal, with a huge array of instruments and options. There is a great selection of songs and BIAB tracks available for free on the web, so you don’t even have to make your own."
-Mitch Gallagher

#TBT - The First Audiophile Edition

A blast from the past... the introduction of the Audiophile Edition with Band-in-a-Box 2008.5!

The first Audiophile purchase included the WAV files for all the RealTracks & RealDrums that were available at that time: RealTracks Sets 1-9 and RealDrums Sets 1-20. It shipped pre-installed on a 250GB USB hard drive - take a look...

Wondering what else was introduced with Band-in-a-Box 2008.5? Click here to see the "Band-in-a-Box 2008.5 New Features List."

RealBand 2018 Interactive Online Upgrade Manual Available!

The newest addition to our Online Manuals support page is the RealBand 2018 New Features Guide!

Just like the other Online Manuals now available on our Support page, this Upgrade Manual can be easily navigated by chapter, or using the main Table of Contents window!

New Interactive Online Band-in-a-Box® 2018 Manual for Mac!

We've added an Online Manuals option to our Support page, where you can access an interactive online Band-in-a-Box® 2018 for Mac User's Guide!

The Online Manual can be easily navigated by chapter, or using the main Table of Contents window! Also available on our Online Manuals page is the PDF files for Band-in-a-Box® 2017-2018 Full manuals & Upgrade manuals.

User Feedback - Run as Administrator

Our Forum is a great resource for all your Band-in-a-Box questions (and a GREAT place to connect with other program users!)

Among the many forums available, we have a User-to-User Tips & Tricks forum - perfect for sharing your own technical tips and tricks for any PG Music product!

Like the recent post by jford: You Should Run BIAB and RealBand As Administrator!

Xtra Styles PAK 5 Song Contest - Over 25 Entries!

We recently launched an Xtra Styles PAK 5 Song Contest with 4 prizes of $150!

So far, there are more than 25 entries! Have a listen to these entries and submit your own song here.

Contest Rules:
-You must own Band-in-a-Box® 2018 along with one or more of the Xtra Styles PAK 5 packages (Country, Jazz, Rock-Pop, MIDI)
-The song you submit must be your own original composition. This could be simply typing in chords to your song and pressing play, but you may also add additional instruments, solo, and/or melody.
-Public domain songs will be accepted.
-Multiple entries are permitted.
-Submit your song to the "Xtra Styles 5 Contest" forum, before the deadline. (This contest runs until September 30th)

For complete information on this contest, click here.

Forum Stats
27979 Members
57 Forums
53971 Topics
445771 Posts

Max Online: 2434 @ 11/14/17 12:37 AM
Newest Members
veman, Clair, Ivica Pencic, fuhawa95, Clayton A Baca

27978 Registered Users
Top Posters (30 Days)
Alyssa - PG Music 456
David Snyder 153
Al-David 142
MarioD 114
Deryk - PG Music 109
Jim Fogle 106
Matt Finley 102
VideoTrack 98
animarorecords 95
Janice & Bud 92
Today's Birthdays
George Leering, Jeeep, knutschke