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#419401 - 06/26/17 08:58 PM [Band-in-a-Box for Windows] Where did my chords go!
dunbar7376 Offline

Registered: 08/25/08
Posts: 16
Hi All,

Just downloaded 2017 and updated the latest patch of BinaB.

When I open old songs created in previous versions, or even enter new chords in the Chords View, I see no chords! It's just white space.

Any suggestions?

Dunbar7376 / Tom Marvan.

#419404 - 06/26/17 09:16 PM [Band-in-a-Box for Windows] Re: Where did my chords go! [Re: dunbar7376]
VideoTrack Offline

Registered: 06/05/12
Posts: 7895
Loc: Melbourne, Australia
Have you tried running BiaB as Administrator? (right-click the desktop icon and select)

Also, try resetting to Factory Defaults (Options > Return to Factory Settings) - you can optionally save your current program settings first (Options > Save preferences as)

BIAB, RB 2018(Audiophile), Sonar Platinum, Izotope Prod. Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, KorgX3R, RodeNGT2, AM802mixer, NS40M Studio Monitors, Pioneer Active Mons, AKG K271 Studio H'phones

#419407 - 06/26/17 10:14 PM [Band-in-a-Box for Windows] Re: Where did my chords go! [Re: dunbar7376]
Matt Finley Offline

Registered: 07/12/00
Posts: 16979
Loc: Hudson Valley & Lake George NY
I think the return to factory settings will fix this.

If it doesn't, might you have set a color scheme such as white on white? The test would be, do the chords play normally even though you can't see them?
BIAB 2018 PC Audiophile; [& 2017 Mac]. Software: Mixcraft, Adobe Audition, Ozone, Encore; Win 10 64 Pro. Hardware: custom i7, 16 Gb RAM; Roland Integra-7, Focusrite 18i20(2), TCE Finalizer, Behringer X-Touch, Adam sub & 6" monitors.

#419654 - 06/28/17 07:33 PM [Band-in-a-Box for Windows] Re: Where did my chords go! [Re: dunbar7376]
dunbar7376 Offline

Registered: 08/25/08
Posts: 16
Thank you Matt and VideoTrack for your suggestions.

I have reset to factory settings and launched as admin, but I still have white on white. All my saved files play as normal, and if I try to blindly enter chords and generate a new song, it will do so successfully, I just don't know what the chords are.

I have experimented with display options and, although I was able to change various colors (of substyles etc.), I could not find the option to change the chord color or background color. I even experimented with my computer resolution, but to no avail.

I ran Band In A Box 2015 successfully on my Windows 8 laptop for a couple of years, but when I upgraded to Windows 10 about 18 months ago, I had a black on black chords display. Based on advice in the forum, I deleted my intrface.bbw file from he bb directory (a sort of factory reset), relaunched in admin mode, and all was good.

When I open Real Band, the chords show up just fine.

I am stumped and frustrated, but open to suggestions.

Tom / Dunbar7376

Edited by dunbar7376 (06/28/17 07:42 PM)

#419658 - 06/28/17 07:40 PM [Band-in-a-Box for Windows] Re: Where did my chords go! [Re: dunbar7376]
Jim Fogle Offline

Registered: 08/20/11
Posts: 3520
Loc: Winston-Salem, NC USA

Try changing your display settings in Windows Control Panel, open Band-in-a-Box, then set your display settings back to what you currently use. Maybe BiaB just needs to "see" something different.
Jim Fogle
2018 BiaB (513) UltraPlusPak RB 2018 (Build 5)
Sonar Home Studio - Cakewalk Music Creator 6 - Audacity
i3 laptop, 64bit Win 7, 8 GB ram, 480GB HDD
Music at:

#419662 - 06/28/17 08:13 PM [Band-in-a-Box for Windows] Re: Where did my chords go! [Re: Jim Fogle]
dunbar7376 Offline

Registered: 08/25/08
Posts: 16
Thank you, Jim.

Just before I read your post, Windows prompted me for a system upgrade. I went ahead and allowed it, launched BinaB in admin mode, and voila! the chords appeared (BinaB indeed did see something different).

Thank you all for assistance. In just 2 days, I have gone from wanting to throw my laptop in the trash to being inspired to write a new song, as well doubling my average posts to this forum over the last decade from 1/yr, to 2/yr!

Tom / Dunbar7376.

Edited by dunbar7376 (06/28/17 08:23 PM)

#419736 - 06/29/17 08:16 AM [Band-in-a-Box for Windows] Re: Where did my chords go! [Re: dunbar7376]
Jim Fogle Offline

Registered: 08/20/11
Posts: 3520
Loc: Winston-Salem, NC USA

Don't wait so long between posts! smile Very satisfying to read your Band-in-a-Box is working properly. Cheers!
Jim Fogle
2018 BiaB (513) UltraPlusPak RB 2018 (Build 5)
Sonar Home Studio - Cakewalk Music Creator 6 - Audacity
i3 laptop, 64bit Win 7, 8 GB ram, 480GB HDD
Music at:


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