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#434345 - 10/20/17 07:57 AM [Recording, Mixing, Performance and Production] Help with Ilok
cubanpete Offline

Registered: 08/24/07
Posts: 1146
Loc: Florida, USA
Guys I have not been able to validate or to use ILock at all for the two VST's offered in this forum. Not eve been able to contact their support page. I gives me this message on top saying that the time has expired, you click where it tells you and loops around again to ask for your info, and so on. Ny one having this issue? Thanks

Mike B.

Edited by cubanpete (10/20/17 07:57 AM)
Music should be part of your life

#434347 - 10/20/17 08:03 AM [Recording, Mixing, Performance and Production] Re: Help with Ilok [Re: cubanpete]
jford Online   content

Registered: 12/20/00
Posts: 9838
Loc: Pensacola, Florida
I'm sorry you are having problems using iLok.

First, after you install iLok Manager on your computer, I recommend rebooting the computer and then when you bring it back up, make that you log into your iLok account.

Did you register the your VST's with iLok? You should have received serial numbers when you got the VST's, and then you have to enter that information into the iLok manager (after having logged into your account) to authenticate it. Once it has been registered to the cloud, you can download the license to your computer or to your iLok dongle (your choice).

Just running the iLok installation software doesn't let you use the libraries until after you have registered them.

Let us know and we can further help.

H/W: Onboard audio, FastTrack Pro, Casio Kbds
S/W: BB/RB2017/Sonar/Reaper/Notion/Finale/Noteworthy/
NI Komplete/Halion/Garritan/IK

#434427 - 10/20/17 06:11 PM [Recording, Mixing, Performance and Production] Re: Help with Ilok [Re: jford]
Larry Kehl Offline

Registered: 06/04/00
Posts: 1896
Loc: New Mexico
Besides what John said

-Install iLok


-run iLok Manager

-- in upper right hand corner see the empty space for typing something and a little "..I" next to it? Click on that "..I" and it will pop open a window to enter a very log string of alphanumerics - it will allow you to paste in that long string from a copy and paste

-- that will "activate" (ALLOW USE) the SW in question.

Be aware that SOME programs, if you try and run them BEFORE activating via iLOK will try to get you to "authorize" from inside that app, which can be a headache and cause headaches if you do that FIRST.

Almost all iLok dependent SW I've have has explicit instructions on how to install and activate- I KNOW AIR Xpand2 is one on of them - AIR site

so read the instructions first
good luck


PS - if you are running WINDOWS 10 and after installing iLok and you boot and you try to run the iLOK manager and get a "not installed properly" or similar error don't panic - the "Pace License Services" probably just needs a little "tweak" in the Windows 10 Services

run Services (if not sure how to do this type "services" in the Win 10 search window [bottom left] next to "start icon" and select the "services" app that comes up

In that long scary list of services find the "PACE License Services" (it is alphabetically listed),

- right click it, then select properties, then change "Startup type:"


"Automatic" to "Automatic (Delayed Start)"

then re-boot

- Not sure if pace/iLok ever actually fixed this (given iLok knows about it now , when they install they could have SET that service to delayed!)

and you can google and find other references to this "fix"
Win7&10 Pro 64,i7-2600k,32GB,1OTBs HDD,RX480 8GB,FW-410,MIDIplus4x4,Montage7,Fusion 8HD,QS8,GR-50,Integra7, XV5080,Fantom-XR,QSR,SC-8850,Nanosynth,SPLAT,AD2,ST3,Kontakt 5,Amptube4,way too many other VSTi's - but I'm really a guitar player

#434592 - 10/22/17 12:27 AM [Recording, Mixing, Performance and Production] Re: Help with Ilok [Re: Larry Kehl]
lambada Offline

Registered: 12/18/06
Posts: 1018
Loc: Hong Kong
I also go round and round in circles with iLok, but eventually I managed to get everything verified on my notebook and PC. I didn't realise that iZotope seems to use a variant of it. I have something like 17 untouchable iZotope codes. crazy
Windows 10 Home insider preview (Evaluation) Build 17046
BIAB 2018 (Build 504)
Intel(R) Core(TM), i3-4160, CPU @3.60 GHz RAM 16 GB, 64 Bit X64-based processor
Zoom UAC-2 (USB 3 interface-built in midi)
VoiceLive 2, Nova, Sputnik Valve Condenser Mic

#434887 - 10/23/17 07:10 PM [Recording, Mixing, Performance and Production] Re: Help with Ilok [Re: cubanpete]
cubanpete Offline

Registered: 08/24/07
Posts: 1146
Loc: Florida, USA
Thanks to all for the replies. My main problem is that I cannot even get to open Ilok. When I go and open the "little I" on the upper right corner it actually ask me for my id and the password to get into it, nothing else. When I say I forgot my ether password or id it gives me like and error message on the top part of the page saying that my session has expire "click here" then ask me for my information again and again like a revolving door. Also says not to create a new account if I already have one.If trying to get support, same thing. Frustrating.

Mike B.
Music should be part of your life

#434890 - 10/23/17 07:34 PM [Recording, Mixing, Performance and Production] Re: Help with Ilok [Re: cubanpete]
Larry Kehl Offline

Registered: 06/04/00
Posts: 1896
Loc: New Mexico
The little "i" is for entering your registration code

Try signing in FIRST in the upper LEFT hand side where it says Sign In

I know it shouldn't make any difference but... worth a shot

and not to insult you but you are 100% CERTAIN that you are using the exact same user name and password that used to create the ilok account?

you can ALSO try going here!signin Maybe get better help/access

If you have NEVER registered ANY licenses with, or on, iLok you could create another account it won't hurt. BUT you don't really want to to do that if HAVE registered anything because the licenses are locked to the ACCOUNT (and device).!registration

You can transfer licenses to another (new) account but you have to first be logged in to the original (OWNING) account and in your case you are having trouble doing that)

Good Luck

Edited by Larry Kehl (10/23/17 08:02 PM)
Edit Reason: typical dsysls dsysltc sdssyklskc,.... - random tying erros
Win7&10 Pro 64,i7-2600k,32GB,1OTBs HDD,RX480 8GB,FW-410,MIDIplus4x4,Montage7,Fusion 8HD,QS8,GR-50,Integra7, XV5080,Fantom-XR,QSR,SC-8850,Nanosynth,SPLAT,AD2,ST3,Kontakt 5,Amptube4,way too many other VSTi's - but I'm really a guitar player

#436245 - 11/01/17 06:30 PM [Recording, Mixing, Performance and Production] Re: Help with Ilok [Re: cubanpete]
cubanpete Offline

Registered: 08/24/07
Posts: 1146
Loc: Florida, USA
Ok Larry, thanks. I'll try that.

Mike B.
Music should be part of your life


PG Music News
Announcing…The Birth of a Song (w/Floyd Jane)

We are excited to announce the release of a new project: The Birth of a Song (w/Floyd Jane)

Songwriter Floyd Jane shows the songwriting process from inspiration to performance and publication:

The idea for this project came about when many members on this forum and elsewhere were asking questions about the song writing process. There are many aspects, and many parts of it necessary to create a song, get it arranged, performed, and then published on the internet. So we asked the great songwriter Floyd Jane, who is a regular member on this forum, if he could help. Floyd agreed and was even able to collaborate with other forum members, Janice and Bud. The result is this video we put together that you can see on YouTube or Facebook, called "The Birth of a Song (w/Floyd Jane)".

We hope this video helps other songwriters with their songwriting process, and also shows them tools that are available to them along the way. Also, we mention this User Showcase Forum, and hope to see many new aspiring or accomplished songwriters join this community :blush:

A big Thank You to Floyd for sharing your knowledge with the community and making this possible. And to Janice and Bud for your great collaboration!

Here is Floyd's original forum post for his song "A Little Bit Of Me":

Check out Floyd / Janice & Bud’s music here:

Band-in-a-Box® 2018 for Windows - 49 Requests Fulfilled!

Band-in-a-Box® 2018 for Windows boasts more than 50 new features... and a lot of the new features fill the requests posted by program users!

Some of these include:

Q. I am learning guitar. The RealTracks are very helpful in that I can hear great guitar players, and most of the tracks have tab and notation as well. But there is much more to guitar, could you include some videos of some of the RealTracks Artists? Because I would learn much more from seeing a guitarist than just hearing them.

A. We have a major new feature called "Video RealTracks." These work and sound like RealTracks, but you get to see a video of the Guitarist (or whatever instrument) playing as well. The amazing thing is that this works with any chord progression you type in. So, if you want to learn to play like the great guitarist Brent Mason, for example, you can type in chords to any progression you are interested in, and then hear and see a video of Brent soloing over your progression. Now you can learn much quicker, as it helps to see how a musician is performing, as well as to hear.

Q. I love the Audio Chord Wizard, as it figures out chords from mp3 and other audio files. But it is a separate program from Band-in-a-Box, and I can’t go back and forth to change things easily.

A. We've solved that, as BiaB 2018 has integrated the Audio Chord Wizard directly into Band-in-a-Box. Now load an audio file into BiaB, open the Audio Edit Window – Audio Chord Wizard mode, and let it automatically figure out the bar lines and chords for the song.

Q. I like to save songs as MP3 files, and can't do this with BiaB, except a very low quality one, 64kbps.

A. We've improved this, by adding support for Windows Media Foundation. This allows you to save MP3 in your choice of resolutions, up to very high 320mpbs. Better still, it works on current versions of Windows (Windows 7,8,10) and also on older versions too (Vista, XP).

We've answered 49 questions - review all of these answers on our forum post "49 of your Problems solved? List of 49 Requests fulfilled in Band-in-a-Box 2018" here.

All of the new features in Band-in-a-Box® 2018 for Windows can be reviewed at

RealBand® 2018 for Windows Build 3 Update Available!

RealBand 2018 users can update their version with the latest patch, Build 3. Download this patch here

Summary of Changes since 2018 Build 3:

Added: Section Numbers supported. All section letter menus now include numbers 1 through 9 in addition to letters A through Z.
Fixed: Section letters in Notation Window were not being resized if the notation was zoomed in/out
Fixed: RealBand might freeze when generating audio harmonies
Fixed: Loading in a BB song (MGU/SGU) or generating realtracks could freeze up the program.
Fixed: Chords in Notation/LeadSheet on 1st beat of a bar were being drawn too close to bar lines.
Fixed: Support for XP and Vista.

Band-in-a-Box® 2018 Build 505 Update Available!

Band-in-a-Box® 2018 for Windows users can update their version with the latest patch - Build 505.

This patch can be downloaded here.

Summary of changes for Build 505:

Added: You can now put Section Numbers in your song. Previously you could only use letters A-Z, but now you can use 1-9 as well.
Added:You can now filter styles in the StylePicker for styles that contain Video RealTracks.
Fixed: Band-in-a-Box would crash with error "Procedure entry point MFTEnumEx could not be found in the Dynamic Link Library Mfplat.DLL" while starting up if using Windows Vista.
Fixed: Band-in-a-Box would crash with error message "dwmapi.dll cannot be found" while starting up if using Windows XP.
Fixed: The Transcribe feature in the Audio Edit window was not always working.
Fixed: The Windows Audio Devices dialog might show garbage text for names of devices if not running Band-in-a-Box in English.
Fixed: There was no Quality selector in the Render to Audio File dialog if rendering MP3 on Windows 7 or earlier.
Fixed: There were visual artifacts in the leadsheet & notation windows when moving the cursor.
Fixed: Using the Transpose or stretching features in the Audio Edit window might cause an access violation if the audio track is mono.
Improved: Band-in-a-Box will start up faster.
Improved: Importing ABC Notation files has been improved.
Updated: Help file and manuals.
Updated: RealTracks Artist bio's.

New! Video RealTracks for Band-in-a-Box® 2018 for Windows!

NEW with Band-in-a-Box® 2018 for Windows... Video RealTracks Sets!

Video RealTracks allow you to see the RealTracks artist playing that track - you can use them just like any other RealTrack, and you can generate a video which will display the musician playing your song exactly as you hear it. You can also include a chord sheet or notation in the video.
TIP: If you load one of the video RealTracks bands, you will have video RealTracks on 5 tracks, and you can make a video of 1-5 musicians!

We've added Video RealTracks Set 1: Pop Ballad Band to our Free Bonus PAK included in Band-in-a-Box® 2018 for Windows packages during our December special.
Video RealTracks Set 2: Country TrainBeat Band is included in the 2018 49-PAK, along with 40 Bonus UNRELEASED RealTracks, 22 MIDI SuperTracks, 101 Instrumental Studies, and Artist Performance Set 8: Traditional Songs Sung by Béatrix Méthé.

SPECIAL OFFER: During our Band-in-a-Box® 2018 Holiday Special, purchase our "Video RealTracks Set 3-6 Special Bundle Offer" to complete your purchase with the remaining Video RealTracks Sets for the low price of just $49!

Learn more about the new Video RealTracks and see them in action: Video link - "Video RealTracks Sets 1-6 for Band-in-a-Box® 2018 for Windows"

Video - 202 NEW RealTracks for Band-in-a-Box® 2018 for Windows!

With the release of Band-in-a-Box® 2018 for Windows we also released 202 NEW RealTracks (in Sets 278-300)! Listen to all the individual demos here:, or watch our Band-in-a-Box® 2018 for Windows - 202 New RealTracks Overview Video:

Get all 202 new RealTracks when you purchase any Band-in-a-Box® 2018 UltraPAK, Audiophile Edition, or the PlusPAK upgrade, on sale until December 31st!

NEW! Xtra Styles PAK 4 - Available for both Windows and Mac!

We've just released Xtra Styles PAK 4 with over 150 new RealStyles for Rock-Pop, Jazz, Country, and 'Folk and Beyond' styles! These new RealStyles will work with the RealTracks included in any Band-in-a-Box® version 2017 or higher UltraPAK or Audiophile Edition.

To add to the excitement of this release, we're putting all of our Xtra Styles PAKs on SALE! Until December 31st, purchase any Xtra Styles PAK (1 - 4) for just $29 each! (reg. $49)

Listen to all the demos of these new Xtra Styles here, or check out this video:

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