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#455419 - 02/03/18 08:39 AM [RealBand] External error
Rich59 Offline

Registered: 07/28/13
Posts: 123
Undefined external error Error code:1
Happens after my song finishes playing in Realband. I click okay and everything seems fine. Has anyone seen this issue and should I be concerned about it?
Also what does it mean when it says acidize wav file? happens after I convert reaband seq to wav.

Edited by Rich59 (02/03/18 08:47 AM)

#455432 - 02/03/18 09:15 AM [RealBand] Re: External error [Re: Rich59]
rharv Offline

Registered: 05/30/00
Posts: 18669
Loc: Marysville, Mi. USA
I do not know what that error is, I have never seen it or heard of it.

How are you converting a seq file to WAV?
I just did this a few times using Render-Merge Audio and Dxi to stereo wave file .. and did not receive this message, though I do recall seeing it at times. Maybe I found a way to shut that off.

Acidize adds tempo information to the resulting file, which allows/causes some programs to treat it as a loopable item. This can cause it to get time stretched to match the tempo of a given app.

So unless you intend to use it as a loop, and it is playing to a correct set tempo, you are generally better off not acidizing it. It could result in unexpected behavior in some players.

Under the Render menu is an option to Acidize this file .. clicking that shows you get the option to add tempo, time signature and key for a given audio file.

Edited by rharv (02/03/18 09:19 AM)
Make your sound your own!

#455433 - 02/03/18 09:21 AM [RealBand] Re: External error [Re: rharv]
Rich59 Offline

Registered: 07/28/13
Posts: 123
I saved it as a wav file. I am now geting the same message in BIAB and cannot get a signal to either realband or BIAb to record. I am using a tascam audio interface

#455436 - 02/03/18 09:31 AM [RealBand] Re: External error [Re: Rich59]
rharv Offline

Registered: 05/30/00
Posts: 18669
Loc: Marysville, Mi. USA
Well it does say the error is external, maybe it is not in BiaB/RB but rather in the interface.

Can it record using Windows Sound Recorder?
Is the unit working OK otherwise in other software?

Does the bit rate on the interface match Biab/RB? BiaB requires 16/44 audio .. RB can be changed to match the device if needed.
Make your sound your own!

#455446 - 02/03/18 09:58 AM [RealBand] Re: External error Solved [Re: Rich59]
Rich59 Offline

Registered: 07/28/13
Posts: 123
Windows kept telling me the drivers were up to date on the Tascam. I went to their website and was able to update the driver and all is fine. Just realized when windows is telling you the drivers are up to date they are referring to their generic drivers.

Edited by Rich59 (02/03/18 11:12 AM)

#455473 - 02/03/18 01:14 PM [RealBand] Re: External error Solved [Re: Rich59]
rharv Offline

Registered: 05/30/00
Posts: 18669
Loc: Marysville, Mi. USA
Yep. Windows only knows if it has the latest Windows drivers, always worth checking the manufacturer for updates.

Also worth noting; Windows allows rolling back drivers, so sometimes after an update you may find joy going back to a previous version of a given driver.

If the newest one works, use it.
But as a last hope option, reverting backwards can also sometimes bring joy.
I once had to roll back my Delta 1010 drivers to a couple updates prior. On that particular machine the older drivers played nice .. the newer ones didn't.
So, learning from this, I downloaded and saved a few versions of the drivers while I could, in case I couldn't later.

Glad you figgered it out!
Make your sound your own!


PG Music News
Beginners Help - Muting the Melody Notation

Visit our Beginners Forum, and you'll notice our amazing Forum Community helping out new program users!

Like this recent post regarding Muting the Melody Notation: - Forum user Matt Finley did a great job of answering the new program user!

Our Beginners Forum really is a great resource for new program users!

Q: When I have entered chords and notation for a song, is it possible to mute the notation and just have the chords playing? This would be helpful for when I just want the chord backing track but want to read the notation.

A: There are several ways to do this. The easiest is probably to use the Mixer window and change the volume slider to zero for the Melody track. Or, hit the Mute icon on the Mixer for the Melody Track.

Another way, with more control rather than all or nothing, is to press F5 at the measure where you want to mute, and select mute or change the volume to zero. Later, press F5 and select Return to Normal, or change the volume back.

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David Wise:
Shelly Justice:

#TechTipTuesday - Band-in-a-Box® Patch Updates

If you're ever experiencing an issue with your Band-in-a-Box program, make sure you have the most recent patch update for your version - this can be done at

Patch updates are released frequently, and are created by our development team to fix any reported bugs, tweak existing features within the program, update demos and other files as needed, and more!

To find out which version of the program you have, visit Help | About Band-in-a-Box within the program. You will see the full version number listing as:
Band-in-a-Box® for Windows
Version 2018 (512)

The number in parentheses is the build number. As you can see, my Band-in-a-Box is up to date and will continue to stay that way because I've selected "Automatically check for updates every 7 days" within the Help | Check for Updates.... option (you can set the number of days to a different number). This window will also look to see if you're version is up to date, so you don't technically have to visit if you didn't want to!

Once you've installed your patch update (make sure the program is closed when you're doing this), give it another try - if you are still experiencing the same issue you can report it by contacting us directly, or you can post your result to the Forum thread that also announces the patch update, like our recent Band-in-a-Box 2018 Build 512 Update (Feb 15) post.

YouTube Find - How To Play SLOW A7 BLUES Guitar Solo With 4 NOTES

Check out one of EricBlackmonGuitar's latest videos, How To Play SLOW A7 BLUES Guitar Solo With 4 NOTES and you'll hear a great Band-in-a-Box backing track!

...and you'll also learn how to play blues with just a few notes!

A Little Bit Of Me Music Video!

A great music video created by forum user Floyd Jane!

This song was featured in a detailed "The Birth of a Song" video created by Floyd Jane - watch the complete video here:

RealBand 2018 Build 5 Update Available!

RealBand 2018 customers can download the latest free patch update here:

Summary of Changes for Build 5
Added: When generating the input file for saving as an MGU/SGU SongMode128= is saved to the input file.
Added: Localization support for 2018.
Added: flyby hints to new dialogs.
Fixed: Save As with a filename greater than 128 chars could cause an error 123 plus access violation.
Fixed: Rebooting RealBand after a filename with 128 chars was saved could cause an access violation.
Fixed: Pressing the Change button in the Event List Window could result in an access violation if an event was not a Note event.
Fixed: When running in Win 10, and using BBW or PT to generate audio harmonies, an error would occur saying that you need BB 2011 or PT 12 to generate audio harmonies.
Fixed: Midi Thru Method was not being saved to the .INI file. It always reverting to Track-Specific when booting up RealBand, even if the user manually changed the setting to Global in the Midi Thru Settings dialog.
Fixed: Delete All Notes on This Peg menu item in notation window right-click menu was missing.
Fixed: Potential crash on exit (having to do with the DLL attempting to free up a dynamic array that was passed to it).

Band-in-a-Box® 2018 Build 512 Update Available!

Band-in-a-Box® 2018 for Windows customers can download the latest free patch update here:

Summary of changes for Build 512 since 510 (Feb 15 2018):
Fixed: "Load SoundTrack Song" and "Load song with RealDrums Audio" buttons in the Sound Track dialog were not working.
Fixed: After returning Band-in-a-Box to factory settings the File Open dialog would default to the bb\Data\Lib directory.
Fixed: Choosing a custom chord sheet font would ignore any color choice made in the font selection dialog.
Fixed: Drum names were sometimes truncated in the RealDrums MultiDrums and Quicklist dialogs.
Fixed: Exporting a MIDI file might cause the error, "MIDIConv.exe no found".
Fixed: Mixer changes were not undoable, and would not cause user to be prompted to save their song when exiting.
Fixed: Static in RT2438 and other various RealTracks fixes.
Fixed: StylePicker database various updates. Some styles were displaying the wrong feel (swing/even) in notation. A few styles incorrectly showed missing Drums.
Fixed: The audio latency setting would increase every time leaving the Windows Audio Devices dialog.
Fixed: The Download Manager folder name defaulted to 2016 instead of 2018.
Updated: Help file.

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