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Band-in-a-Box for Windows
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Joined: Jul 2011
Posts: 81
Enthusiast
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OP
Enthusiast
Joined: Jul 2011
Posts: 81 |
Hi to forum members and my best wishes for 2014,
Bought early on the 1st day of release, BiaB 2014 ran smoothly up to now, but yesterday, about 00:00 h : product wasn't activated anymore(even with reg serial) and re-installation didn't work at all.
I learned from a dialog that "some files were missing" without any other instruction...
Since I'm the only user of my PC, I wonder if it could be a virus (even though Kaspersky didn't move)...
I don't know if support is available today, so I turn to smart people
Mo.
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Band-in-a-Box for Windows
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Joined: May 2000
Posts: 22,179
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Veteran
Joined: May 2000
Posts: 22,179 |
You should have received an activation key in your email from PGMusic.
The program runs without activation for 30 days.
You'll now need to Activate it or contact PGMusic.
Likely the missing files are the ones that get created in the TicketActivated folder.
I do not work here, but the benefits are still awesome
Make your sound your own!
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Band-in-a-Box for Windows
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Joined: Jul 2000
Posts: 27,059
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Veteran
Joined: Jul 2000
Posts: 27,059 |
EDIT: I see rharv answered just before me. If you had not previously activated, then he's right.
___________________________________
That's too bad. I believe yours is the first report of anyone losing files and an activation problem. Yes, I would suspect virus as well. It sounds like your instincts are good.
If you are looking for a recommendation, I would start with Malwarebytes.
Good luck.
Last edited by Matt Finley; 01/01/14 07:45 AM.
BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus 192 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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Band-in-a-Box for Windows
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Joined: Apr 2009
Posts: 10,383
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Veteran
Joined: Apr 2009
Posts: 10,383 |
If it is a virus...at least it wasn't the crypto-locker....
Run Malware bytes.... that has always worked on the malware and virus issues I've had with my family's computers. I also use Microsoft Security Essentials and have never had a problem on my machine as a result since I installed MSE.
Yes... BB/RB needs to be activated within 30 days. Check your email for the activation code. Copy and paste.
I run my DAW off line.... no internet, no AV, no FW..... but I do connect to allow it to authorize the software... it's just so much easier that way.
Do a virus sweep/removal, then do a reinstall.... that should not be a problem.... then input the auth code and you should be good. If not, I'd call support as soon as they reopen.
You can find my music at: www.herbhartley.comAdd nothing that adds nothing to the music. You can make excuses or you can make progress but not both. The magic you are looking for is in the work you are avoiding.
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Band-in-a-Box for Windows
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Joined: Jul 2011
Posts: 81
Enthusiast
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OP
Enthusiast
Joined: Jul 2011
Posts: 81 |
Problem is : I did input the serial sent by PGmusic and it worked (so far)
I can read in "about" dialog :Not Activated. Serial # is: XXXXXXXXXX (my serial)
If I try to re-activate, I get : "some features are disabled. Program is not activated. reason : there are files missing from your installation. You should restore original activation ticket files (How can I do that ?) or reinstall program (I already did)...
Any help appreciated
Thanks
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Band-in-a-Box for Windows
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Joined: Apr 2009
Posts: 10,383
Veteran
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Veteran
Joined: Apr 2009
Posts: 10,383 |
You may need to totally remove the existing install first. Using the INSTALL/UNINSTALL software from control panel may not be all that is required. I think there are registry lines that have to be removed as well..... best to ask someone who knows about that.... screwing with the registry is NOT something for the uniformed to attempt.... I certainly would not be messing in my registry without specific guidance from an expert on a support call.
Until they open....
I would do a control panel removal and attempt a new install. It may be OK. The worse that could happen is you get the same message. I'm thinking that if you do the new install after deleting the original.... it may replace those missing files and you will be able to complete the installation with registration.
Since it was running.... and it's now saying missing files.... do the reinstall and try it.
You can find my music at: www.herbhartley.comAdd nothing that adds nothing to the music. You can make excuses or you can make progress but not both. The magic you are looking for is in the work you are avoiding.
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Band-in-a-Box for Windows
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Joined: May 2000
Posts: 38,502
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Veteran
Joined: May 2000
Posts: 38,502 |
Hi Mo,
*The Activation process must have a computer that is connected to the Internet in order for it to work.
*There is a way to do a manual activation for machines that are not connected to the internet, which involves contacting pg music directly in order to register the Activation.
The Internet Connection method should work at any time day or night, the manual method would of course have to wait until pg music is open and staff are available for communication to take place.
--Mac
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Band-in-a-Box for Windows
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Joined: Jul 2011
Posts: 81
Enthusiast
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OP
Enthusiast
Joined: Jul 2011
Posts: 81 |
Thanks everybody for quick support
Since the net activation method doesn't work ("missing files")and clean re-installation didn't help either, it seems wise to wait for PG support staff input...
Info : RealBand works fine...(says : "RealBand already activated...no need to reactivate again")
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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Mac 2025 Special Upgrade Offers Extended Until August 15th!
It's not too late to upgrade to Band-in-a-Box® 2025 for Mac® and save! We've extended our special until August 15, 2025!
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These RealTracks includes “Soul Jazz” with Neil Swainson (bass), Mike Clark (drums), Charles Treadway (organ), Miles Black (piano), and Brent Mason (guitar). Enjoy “Requested ’60s” jazz, classic acoustic blues with Colin Linden, and more of our popular 2-handed piano soloing. Plus, a RealTracks first—Tango with bandoneon, recorded in Argentina!
Rock & Pop (Sets 456–461):
This collection includes Disco, slap bass ‘70s/‘80s pop, modern and ‘80s metal with Andy Wood, and a unique “Songwriter Potpourri” featuring Chinese folk instruments, piano, banjo, and more. You’ll also find a muted electric guitar style (a RealTracks first!) and “Producer Layered Guitar” styles for slick "produced" sound.
Country, Americana & Praise (Sets 462–467):
We’ve added new RealTracks across bro country, Americana, praise & worship, vintage country, and songwriter piano. Highlights include Brent Mason (electric guitar), Eddie Bayers (drums), Doug Jernigan (pedal steel), John Jarvis (piano), Glen Duncan (banjo, mandolin & fiddle), Mike Harrison (electric bass) and more—offering everything from modern sounds to heartfelt Americana styles
Check out all the 202 New RealTracks (in sets 456-467)
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You’ll also get slick ’80s metal guitar from Andy Wood, modern metal with guitarist Nico Santora, bass player Nick Schendzielos, and drummer Aaron Stechauner, more praise & worship, indie-folk, modern/bro country with Brent Mason, and “Songwriter Americana” with Johnny Hiland.
Plus, enjoy user-requested styles like Soul Jazz RealDrums, fast Celtic Strathspey guitar, and Chill Hop piano & drums!
The 2025 49-PAK is loaded with other great new add-ons as well. Learn more about the 2025 49-PAK!
Bonus PAKs for Band-in-a-Box 2025 for Mac!
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These PAKs are loaded with additional add-ons to supercharge your Band-in-a-Box®!
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- The 2025 RealCombos Booster PAK:
-For Pro customers, this includes 33 new RealTracks and 65+ new RealStyles.
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-For UltraPAK customers, this includes 20 new RealStyles.
- Look Ma! More MIDI 13: Country & Americana
- Instrumental Studies Set 22: 2-Hand Piano Soloing - Rhythm Changes
- MIDI SuperTracks Set 44: Jazz Piano
- Artist Performance Set 17: Songs with Vocals 7
- Playable RealTracks Set 4
- RealDrums Stems Set 7: Jazz with Mike Clark
- SynthMaster Sounds and Styles (with audio demos)
- 128 GM MIDI Patch Audio Demos.
Looking for more great add-ons, then upgrade to the 2025 49-PAK for just $49 and you'll get:
- 20 Bonus Unreleased RealTracks and RealDrums with 20 RealStyles,
- FLAC Files (lossless audio files) for the 20 Bonus Unreleased RealTracks and RealDrums
- Look Ma! More MIDI 14: SynthMaster,
- Instrumental Studies Set 23: More '80s Hard Rock Soloing,
- MIDI SuperTracks Set 45: More SynthMaster
- Artist Performance Set 18: Songs with Vocals 8
- RealDrums Stems Set 8: Pop, Funk & More with Jerry Roe
Learn more about the Bonus PAKs for Band-in-a-Box® 2025 for Mac®!
New! Xtra Styles PAK 20 for Band-in-a-Box 2025 and Higher for Mac!
Xtra Styles PAK 20 for Mac & Windows Band-in-a-Box version 2025 (and higher) is here with 200 brand new RealStyles!
We're excited to bring you our latest and greatest in the all new Xtra Styles PAK 20 for Band-in-a-Box! This fresh installment is packed with 200 all-new styles spanning the rock & pop, jazz, and country genres you've come to expect, as well as the exciting inclusion of electronic styles!
In this PAK you’ll discover: Minimalist Modern Funk, New Wave Synth Pop, Hard Bop Latin Groove, Gospel Country Shuffle, Cinematic Synthwave, '60s Motown, Funky Lo-Fi Bossa, Heavy 1980s Metal, Soft Muted 12-8 Folk, J-Pop Jazz Fusion, and many more!
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Video: Xtra Styles PAK 20 Overview & Styles Demos: Watch now!
Note: The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 20 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.
New! XPro Styles PAK 9 for Band-in-a-Box 2025 and higher for Mac!
We've just released XPro Styles PAK 9 for Mac & Windows Band-in-a-Box version 2025 (and higher) with 100 brand new RealStyles, plus 29 RealTracks/RealDrums!
We've been hard at it to bring you the latest and greatest in this 9th installment of our popular XPro Styles PAK series! Included are 75 styles spanning the rock & pop, jazz, and country genres (25 styles each) that fans have come to expect, as well as 25 styles in this volume's wildcard genre: funk & R&B!
If you're itching to get a sneak peek at what's included in XPro Styles PAK 9, here is a small helping of what you can look forward to: Funky R&B Horns, Upbeat Celtic Rock, Jazz Fusion Salsa, Gentle Indie Folk, Cool '60s Soul, Funky '70s R&B, Smooth Jazz Hip Hop, Acoustic Rockabilly Swing, Funky Reggae Dub, Dreamy Retro Latin Jazz, Retro Soul-Rock Fusion, and much more!
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Learn more and listen to demos of XPro Styles PAKs.
Video: XPro Styles PAK 9 Overview & Styles Demos: Watch now!
XPro Styles PAKs require Band-in-a-Box® 2025 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.
New! Xtra Styles PAK 20 for Band-in-a-Box 2025 and Higher for Windows!
Xtra Styles PAK 20 for Windows & Mac Band-in-a-Box version 2025 (and higher) is here with 200 brand new RealStyles!
We're excited to bring you our latest and greatest in the all new Xtra Styles PAK 20 for Band-in-a-Box! This fresh installment is packed with 200 all-new styles spanning the rock & pop, jazz, and country genres you've come to expect, as well as the exciting inclusion of electronic styles!
In this PAK you’ll discover: Minimalist Modern Funk, New Wave Synth Pop, Hard Bop Latin Groove, Gospel Country Shuffle, Cinematic Synthwave, '60s Motown, Funky Lo-Fi Bossa, Heavy 1980s Metal, Soft Muted 12-8 Folk, J-Pop Jazz Fusion, and many more!
All the Xtra Styles PAKs 1 - 20 are on special for only $29 each (reg $49), or get all 209 PAKs for $199 (reg $399)! Order now!
Learn more and listen to demos of the Xtra Styles PAK 20.
Video: Xtra Styles PAK 20 Overview & Styles Demos: Watch now!
Note: The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 20 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.
New! XPro Styles PAK 9 for Band-in-a-Box 2025 and higher for Windows!
We've just released XPro Styles PAK 9 for Windows & Mac Band-in-a-Box version 2025 (and higher) with 100 brand new RealStyles, plus 29 RealTracks/RealDrums!
We've been hard at it to bring you the latest and greatest in this 9th installment of our popular XPro Styles PAK series! Included are 75 styles spanning the rock & pop, jazz, and country genres (25 styles each) that fans have come to expect, as well as 25 styles in this volume's wildcard genre: funk & R&B!
If you're itching to get a sneak peek at what's included in XPro Styles PAK 9, here is a small helping of what you can look forward to: Funky R&B Horns, Upbeat Celtic Rock, Jazz Fusion Salsa, Gentle Indie Folk, Cool '60s Soul, Funky '70s R&B, Smooth Jazz Hip Hop, Acoustic Rockabilly Swing, Funky Reggae Dub, Dreamy Retro Latin Jazz, Retro Soul-Rock Fusion, and much more!
Special Pricing! Until July 31, 2024, all the XPro Styles PAKs 1 - 9 are on sale for only $29 ea (Reg. $49 ea), or get them all in the XPro Styles PAK Bundle for only $149 (reg. $299)! Order now!
Learn more and listen to demos of XPro Styles PAKs.
Video: XPro Styles PAK 9 Overview & Styles Demos: Watch now!
XPro Styles PAKs require Band-in-a-Box® 2025 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.
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