Don't know if this helps or not, but sounds like it could be a driver problem.

Do you have the latest driver for your OS?

http://download.yamaha.com/search/product/?language=en&site=usa.yamaha.com&product_id=106372

Verifying USB midi driver installation & connectivity:

http://faq.yamaha.com/us/en/article/musical-instruments/keyboards/synthesizers/motif_es_power_pack/730/4209

Bruce


Macbook Pro 2018
2.6 GHz 6-core Intel Core i7, 16 GB RAM
OS Monterey
BIAB for Mac 2022