Registered users of our programs are entitled to unlimited technical support for our software. You are already registered if you purchased directly from us.
Chances are someone else has had the same problem as you in the past. Search our FAQ page to see if your question has already been answered.
Support Request Form
You can email us directly, but filling out a technical support request form enables us to respond more effectively, since we'll have information about your computer setup.
The latest Band-in-a-Box® manuals for Windows and Mac.
We have a friendly and lively community of PG Music software users, ranging from first-time users to experts.
A selection of in-depth tutorials and "how-to's" written by PG Music staff.
These are designed to showcase our various products, provide program tutorials, and answer commonly asked technical support questions.
Visit the Learning Zone for quick lesson ideas, connect with other educators on the Educator Forums and more.
Band-in-a-Box® for Android is an app for Android devices including Smartphones and Tablets, that can be downloaded from the Android Play store.
MIDI synthesizer patch maps for Band-in-a-Box®, RealBand, and PowerTracks Pro Audio.
BB Remote is an app that is used as a remote control for your existing desktop version of Band-in-a-Box® for Windows 2011.5 or higher. The sounds will come out of the desktop program, not the Android device.
Band-in-a-Box® for iPhone is an app for iPods, iPhones, and iPads, that can be downloaded from the App store, and acts as a client to the desktop version of Band-in-a-Box®.
Pitch Invasion is an arcade-style app designed to teach the player to recognize specific pitches from a variety of instruments and octave ranges.
BB Remote is an app that is used as a remote control for your existing desktop version of Band-in-a-Box® for Windows 2011.5 or higher. The sounds will come out of the desktop program, not the iPhone.
Unconditional 30-Day Money Back Guarantee on all products purchased from PG Music Inc.
PG Music Inc.
29 Cadillac Ave Victoria BC Canada V8Z 1T3
Sales: 800-268-6272, 250-475-2874,
Tech Support: 866-983-2474, 250-475-2708, + 800-4746-8742*
* Outside USA & Canada where International Freephone service is available. Access Codes