Frequently Asked Questions

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Sales FAQ

Common pre-sales questions about our products, ordering, and delivery.

Technical Support FAQ and Knowledge Base

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Band-in-a-Box® for Windows

Earlier versions >>

Band-in-a-Box® for Macintosh

Earlier versions >>

PowerTracks Pro Audio for Windows

Earlier versions >>

RealBand for Windows

Earlier versions >>

Other Products

Live Help
Contact Info

PG Music Inc.
29 Cadillac Ave Victoria BC Canada V8Z 1T3

Sales: 800-268-6272, 250-475-2874,
+ 800-4746-8742*

Tech Support: 866-983-2474, 250-475-2708, + 800-4746-8742*

* Outside USA & Canada where International Freephone service is available. Access Codes

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News and Notes
June 03, 2020 How-to Video: Section Text labels and Lyrics Check out our special YouTube Channel, PG Music Inc. Support Videos, which is where we share videos our support team makes at the request of... June 02, 2020 #TipTuesday - Band-in-a-Box® Patch Updates We never stop here at PG Music, so make sure that you check in on your installation of Band-in-a-Box® occasionally - we frequently release free...
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Hi, have any questions? We're available to text chat.