MIke, Thanks for the reply.

My machine should be clean (although no AV is perfect). However, noting the application running (Download Manager), and the url is is connecting to and the associated IP address) and port(s) both local and remote should be able to be confirmed by PG Music. If anyone else wants to try this, open up your AV/Firewall software, and you should be able to see the network connection (could use the OS Network monitoring as well). 142 bytes sent and 148 bytes received. And, DM is the application making the connection. The version of DM is 1.0.5.23, 2015. I don't think it is malware, but rather a synchronization issue with DM and the server(s), or misinterpretation of the information in BB. Perhaps the above will aid PG in troubleshooting this situation. BTW, have you used DM?