Log in to post
|
Print Thread |
|
|
|
|
Beginners Forum
|
Joined: Sep 2001
Posts: 1,997
Expert
|
OP
Expert
Joined: Sep 2001
Posts: 1,997 |
i've been using BIAB and RB for years but got stuck a couple of times recently. live chat sorted me out. if you're stuck, try it if you need help.
the live chat from lots of companies is useless........i find the person on the other end often knows less than i do but PG is different.
i found it pleasing that the person on the other end was someone i knew from the forums. in one instance chantelle and the second was simon. thanks guys.
they do know their stuff and sorted me immediately. so try live chat if you need help - its fast and effective.
|
|
|
|
|
|
|
|
|
|
|
|
Beginners Forum
|
Joined: Oct 2020
Posts: 836
PG Music Staff
|
PG Music Staff
Joined: Oct 2020
Posts: 836 |
Thanks Bob, we appreciate your support!
Here are the hours that live chat is open: Mon - Fri 6am - 6pm Pacific Time Sat 8am - 4pm Pacific Time Closed Sundays.
Best, Chantelle
|
|
|
|
|
|
|
|
|
|
|
|
Beginners Forum
|
Joined: May 2000
Posts: 21,659
Veteran
|
Veteran
Joined: May 2000
Posts: 21,659 |
I agree, for most things it is a quick easy solution, with little headache Thanks for adding this feature to the PGMusic site
While I can't make any guarantees, even after hours I have sometimes got a response fairly quickly, so worth a shot even then
Last edited by rharv; 11/22/21 02:19 PM.
Make your sound your own! .. I do not work here, but the benefits are still awesome
|
|
|
|
|
|
|
|
|
|
|
|
Beginners Forum
|
Joined: May 2020
Posts: 1,655
Product Manager
|
Product Manager
Joined: May 2020
Posts: 1,655 |
I agree, for most things it is a quick easy solution, with little headache Thanks for adding this feature to the PGMusic site
While I can't make any guarantees, even after hours I have sometimes got a response fairly quickly, so worth a shot even then Yup, that's the nice thing about our chat system - if it is after hours, you can leave a message for us and we'll email the next day. Plus you get to chat with lovely people like Chantelle and I, so what's not to love?
I work here
|
|
|
|
|
|
|
|
|
|
|
|
Beginners Forum
|
Joined: Oct 2002
Posts: 600
Journeyman
|
Journeyman
Joined: Oct 2002
Posts: 600 |
I try to not over use this and make myself a pest but I have to agree. Live chat in most cases get situations fixed now instead of having to wait for answers,
Last edited by earl kirby; 11/23/21 04:03 PM.
Dell 610 dual Monitor, win 7-10, Sonar Plat, ProTools 10 & 11, Reaper 4, BIAB/real Band 2022, Easy Drummer, Superior Drummer, Kontact Essentials, Personnel Orchestra, Korg Legacy Analog & Digital
|
|
|
|
|
|
|
|
|
|
|
|
Beginners Forum
|
Joined: Aug 2011
Posts: 10,154
Veteran
|
Veteran
Joined: Aug 2011
Posts: 10,154 |
I wasn't aware that with Live Chat you can leave an after hours message and receive an e-mail response the next day. Pretty neat and nice to know.
Jim Fogle - 2024 BiaB (1111) RB (5) Ultra+ PAK DAWs: Cakewalk by BandLab (CbB) - Standalone: Zoom MRS-8 Laptop: i3 Win 10, 8GB ram 500GB HDD Desktop: i7 Win 11, 12GB ram 256GB SSD, 4 TB HDD Music at: https://fogle622.wix.com/fogle622-audio-home
|
|
|
|
|
|
|
|
|
|
|
|
Beginners Forum
|
Joined: Jun 2012
Posts: 18,534
Veteran
|
Veteran
Joined: Jun 2012
Posts: 18,534 |
I wasn't aware that with Live Chat you can leave an after hours message and receive an e-mail response the next day. Pretty neat and nice to know. Great tip Jim, and good for us to know who are in very different timezones.
BIAB & RB2024 Win.(Audiophile), Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors, AKG K271 Studio H'phones
|
|
|
|
|
|
|
|
|
|
|
|
Beginners Forum
|
Joined: May 2020
Posts: 1,655
Product Manager
|
Product Manager
Joined: May 2020
Posts: 1,655 |
I try to not over use this and make myself a pest but I have to agree. Live chat in most cases get situations fixed now instead of having to wait for answers, The nice thing about live chat for us is that we can each help multiple people at a time. Chats typically take much less time than phone calls as well.
I work here
|
|
|
|
|
|
|
|
|
|
|
|
Beginners Forum
|
Joined: Jun 2017
Posts: 2,945
PG Music Staff
|
PG Music Staff
Joined: Jun 2017
Posts: 2,945 |
I wasn't aware that with Live Chat you can leave an after hours message and receive an e-mail response the next day. Pretty neat and nice to know. I think that's one of my favourite things about our chat set up, and not something I've personally seen elsewhere. It's definitely pretty cool!
Cheers, Ember
|
|
|
|
|
|
|
|
|
|
|
|
Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box User Video Tutorials!
If you've reviewed our Support page, you've probably noticed the Videos page, which separates our Band-in-a-Box® tutorial videos by category: Overview, VST DAW Plugin, Setup, Beginner, Intermediate, Advanced, and there's even an Archive category to go down memory lane... (You'll also find these videos on our YouTube Channel.)
It's always great to hear how other Band-in-a-Box® users create their songs, especially when they explain in detail what they're doing. Like Henry Clarke's YouTube Channel, Henry Clarke - Senior Musicians Unite! There you'll find his ALL Band-in-a-Box Tutorials playlist with over 50 videos! His top-three most watched videos include "How to Get Started with Band-in-a-Box," "How I use the Audio Chord Wizard in Band-in-a-Box," and "How to Create An Effective Solo Using Band-in-a-Box" - however he touches on many other topics and also demonstrates his own Band-in-a-Box® songs in the Band-in-a-Box Created Songs playlist!
You're guaranteed to find some helpful videos when you visit Henry Clarke's channel!
Band-in-a-Box® 2024 Italian for Windows is Here!
Ci siamo dati da fare e abbiamo aggiunto oltre 50 nuove funzionalità e una straordinaria raccolta di nuovi contenuti, tra cui 222 RealTracks, nuovi RealStyles, MIDI SuperTracks, Instrumental Studies, "Songs with Vocals" Artist Performance Sets, Playable RealTracks Set 3, Playable RealDrums Set 2, due nuovi set di "RealDrums Stems", XPro Styles PAK 6, Xtra Styles PAK 17 e altro ancora!
Tutti Pacchetti | Nuove Caratteristiche
Band-in-a-Box® 2024 French for Windows is Here!
Band-in-a-Box® 2024 apporte plus de 50 fonctions nouvelles ainsi qu'une importante de contenus nouveaux à savoir : 222 RealTracks, des RealStyles nouveaux, des SuperTracks MIDI, des Etudes d'Instruments, des Prestations d'Artistes, des "Morceaux avec Choeurs", un Set 3 de Tracks Jouables, un Set 2 de RealDrums Jouables, deux nouveaux Sets de "RealDrums Stems", des Styles XPro PAK 6, des Xtra Styles PAK 17 et bien plus encore!
Tous Packages | Nouvelles Fonctionnalités
Video: Making a Song with Band-in-a-Box®, ChatGPT, and Synth V
Take your Band-in-a-Box® project to a whole new level when you incorporate ChatGPT and Synth V to add lyrics and vocals to your song!
We wanted to demonstrate how this is done with our video, where we show you how to go from nothing to a finished "radio ready" modern pop song by combining the features of Band-in-a-Box®, ChatGPT, and Synth V!
Listen to the finished song, so you get a listen to the finished product: https://demos.pgmusic.com/misc/behindthefame.m4a
If you like it, watch the video. Either way, let's hear your comments!
Henry Clarke: Revolutionize Your Band-in-Box® Tracks with Regenerating Function
User Video: Next-Level AI Music Editing with ACE Studio and Band-in-a-Box®
Band-in-a-Box® 2024 German for Windows is Here!
Band-in-a-Box® 2024 für Windows Deutsch ist verfügbar!
Wir waren fleißig und haben über 50 neue Funktionen und eine erstaunliche Sammlung neuer Inhalte hinzugefügt, darunter 222 RealTracks, neue RealStyles, MIDI SuperTracks, Instrumental Studies, "Songs with Vocals" Artist Performance Sets, abspielbare RealTracks Set 3, abspielbare RealDrums Set 2, zwei neue Sets von "RealDrums Stems", XPro Styles PAK 6, Xtra Styles PAK 17 und mehr!
Paket | Was ist Neu
|
|
|
|
|
|
|
|
|
|
|
Forums66
Topics81,981
Posts739,620
Members38,630
|
Most Online2,537 Jan 19th, 2020
|
|
|
|
|
|
|
|
|