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RealBand
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Joined: Sep 2009
Posts: 13
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OP
Newbie
Joined: Sep 2009
Posts: 13 |
I've been using Realband for quite sometime and recently it stops working. When I launch it asks me permission to restore the default settings. After configuring the audio driver, it just crashes. I have window7 OS. I'm able to use BIAB. Any help would be appreciated. Willie.
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RealBand
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Joined: Oct 2008
Posts: 18,965
Veteran
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Veteran
Joined: Oct 2008
Posts: 18,965 |
Hi milianpa,
To help us get a clearer picture ...
1. What version of RB do you have?
2. Is the current version the same version you've always been using?
3. Is it installed as c:\Realband or is it something like c:\program files\realband?
4. Have you checked to see if the latest update is installed? (These are found under the Support link at the top of this page.)
Regards, Noel
MY SONGS...Audiophile BIAB 2024
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RealBand
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Joined: Jul 2000
Posts: 3,161
Veteran
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Veteran
Joined: Jul 2000
Posts: 3,161 |
An initial thought - do NOT take the OPTION to "Restore" default settings. To do so means a lot of work remembering and resetting umpteen settings. I never use this option as I prefer to check to see what the original problem may be without having to sort out the Preferences first.
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RealBand
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Joined: Sep 2009
Posts: 13
Newbie
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OP
Newbie
Joined: Sep 2009
Posts: 13 |
Thanks, Noel96:
1) my BIAB is 2012 version. 2) Yes, I've been using it for a while, even after I switched to a brand new Windows7 machine (previously on XP) 3) I'm running it from a drive other than C:\, that is G:\RealBand\realband.exe 4) Yes, I installed the last available update. I've been using it for one projects since around July of 2012 and it stopped working around Jan 2013.
Hi LynB:
Thanks for the suggestion. But if I do not take the option to restore default settings, it just simply stops going any further.
Also, I don't know if it's related or not. I notice lately that I need to launch Firefox twice. The first launch would automatically close so I need to launch the second time again. That's been going on for a while now. Windows7 related???
Thanks. M.
Last edited by milianpa; 04/25/13 07:33 PM.
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RealBand
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Joined: Oct 2008
Posts: 18,965
Veteran
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Veteran
Joined: Oct 2008
Posts: 18,965 |
Hi again,
This sounds strange. It's certainly not normal Windows 7 behaviour. What anti-virus program do you run?
Regards, Noel
MY SONGS...Audiophile BIAB 2024
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RealBand
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Joined: May 2008
Posts: 239
Apprentice
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Apprentice
Joined: May 2008
Posts: 239 |
Quote:
I need to launch Firefox twice.
Just a guess ... I once had problems with IE doing similar. Somehow 2 instances were running.
Right click bottom task bar Start task manager Choose the process tab
See if there's more than one firefox in there
If so, you can delete both of them and start fresh. It does not actually delete or remove firefox, it just closes it.
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RealBand
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Joined: Sep 2009
Posts: 13
Newbie
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OP
Newbie
Joined: Sep 2009
Posts: 13 |
Windows7/firefox issue might be just a distraction. The thing is I'm able to run BIAB but not RealBand and that drives me nuts.
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RealBand
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Joined: Oct 2008
Posts: 18,965
Veteran
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Veteran
Joined: Oct 2008
Posts: 18,965 |
Hi milianpa, Have you updated Realband to the latest build found at the link below? http://www.pgmusic.com/support.realband.htm#2012_6Version 2012's latest update is Build 6. It might pay to download this and install it. After doing that, start Realband and let us know what happens. Regards, Noel
MY SONGS...Audiophile BIAB 2024
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