Thanks for the suggestion, Noel.
Yes, SampleTank is pointed to the correct folder before the BiaB sound folder.
Yes, am running from Administrator mode
Yes, if this is ever solved, will post the solution.
Appreciate ALL the help from all the posters.

Originally Posted By: Noel96
Ron,

I don't know if this helps...

In Sampletank preferences, the folder that needs to be set is the level before where the sound information is found.

For example, if the "Band-in-a-Box" folder is found at...

C:/Program Files (x86)/IK Multimedia/SampleTank 2.5/Band-In-A-Box

Then the Prefs in Sampletank needs setting to...

C:/Program Files (x86)/IK Multimedia/SampleTank 2.5


Also, did you double-check that BIAB is indeed running in Admin mode as mentioned in my earlier post? The reason I ask is because I've found that re-installing often restores this setting.


Lastly, when PG Music solve this issue for you, please post the solution. I can guarantee that it will be helpful to someone somewhere in the future.

All the best,
Noel



DC Ron
BiaB Audiophile
Presonus Studio One
StudioCat DAW dual screen
Presonus Faderport 16
Too many guitars (is that a thing?)