Originally Posted By: royj
Thank you for the constructive advice Jim. How is such a report generated or is there a BIAB web page that provides the information?
Regards.


Royi,

Crash reports are automatically generated in both Band-in-a-Box (BiaB) and RealBand (RB). Both programs have had automatic crash report capability starting with the 2015 editions (I think but I could be wrong and many times I am wrong!). The report appears in a pop-up window with SEND / DON'T SEND choices at the bottom of the pop up page. Close to the top of the pop-up window is the space with a "insert user comments here" type of placeholder message.

When you use the SEND button, pop-up window text is written to an email that is sent to PG Music Support. For this system to work correctly, you must have set up a default mail program on your computer. If you are using GMail, Yahoo or some other type of internet based mail service, the automatic crash report will not work as it relies on Windows automatically opening a mail service installed on the computer.


Jim Fogle - 2024 BiaB (1111) RB (5) Ultra+ PAK
DAWs: Cakewalk by BandLab (CbB) - Standalone: Zoom MRS-8
Laptop: i3 Win 10, 8GB ram 500GB HDD
Desktop: i7 Win 11, 12GB ram 256GB SSD, 4 TB HDD
Music at: https://fogle622.wix.com/fogle622-audio-home