Focusrite has always been quite supportive for my Saffire Liquid 56 Firewire interface when i contacted them about 64bit windows 7 problems. Even sent me a special pre release firmware update with special software for "burning" it into the unit. But after a year or so i found the software interface still too confusing to my liking, so i sold it in favor of a RME Fireface. Never regretted that step. F