Even though you have 'rebooted' the modem have you actually unplugged the modem for a few minutes?

Yup.


When you tried 'restore'....did the computer actually go to a previous 'restore point' date or did 'restore' not seem to respond?


It didn't have any Restore Points at all. I can't understand that either.
Then I decided to reverse the restore. No luck.


Have to tried defragging or running 'check disk'?

Defragging now.

How do I "check disc"?


Regards,

Bob