Hey rmg471,

Could you go to Help | About Band-in-a-Box and check the 3 digits in brackets beside the year version? This will be the build you are running.

Presuming you are on a 2020 Band-in-a-Box, if you're build is below 724 you'll want to update to that. Below is the link you can use to download. Do this, and then check again in your Download Manager. Does this rectify the issue?

https://www.pgmusic.com/support_windowsupdates.htm#724


Cheers,
Deryk