Previous Thread
Index
Next Thread
Print Thread
Go To
Band-in-a-Box for Macintosh
Joined: Oct 2022
Posts: 7
P
Newbie
OP Offline
Newbie
P
Joined: Oct 2022
Posts: 7
Hey there,

I just purchased my Ultrapak upgrade for the 2025 version of Band In A Box and BIAB doesn't seem to be recognising my Realtracks. I do a rebuild and have the program pointed towards my USB that has the Realtracks folder, but it only pops up with 4% of the Realtracks found.

Previously I started with the 2023 UltraPak+, then upgraded to 2024, and ran the upgrades for the Realtracks pointed to the external drive. That went fine with no problems. When I purchased 2025 this morning I thought i'd do a fresh install to my Macbook so I de-registered and deleted the local copy of BIAB off my mac. Installed the 2025 BIAB program locally, and also installed the 449-467 Realtracks, Additional Content 2025 PlusPAK and the 2025 Bonus 0pak by changing the location of those to add them to my external drive.

I'm pretty sure doing this with 2024 worked fine and I didn't have any problems all year. Now BIAB doesn't seem to find any of my realtracks off my USB. All my RealDrum sets can be found on the USB, but the RealTracks don't seem to be showing up. The folder is the same as previously used, and is 178gig on the USB. I have done numerous slow and fast rebuilds.

When I am in the "confirming and set folder for real tracks and real drums" dialogue box it does mention the folder I have pointed it to on the external drive has "4,084 Realtracks are found in folder" and "4,106 RealDrums are found in the folder" both on my USB in the appropriate BIAB / Realtracks and BIAB / Drums folders.

Drums seem to pop up and be discovered with no problems according to the "What add-ons do I have" option, but the realtracks just don't seem to appear and it is telling me I only have 4% of the realtracks found, which are:

RealTracks sets in /Volumes/SandDisk 256gb/Applications/Band-in-a-Box/RealTracks/ :
226- Requested Drums
229- Great Pop Drums and Percussion
238- Danny Gottlieb Jazz Drums
247- Country Brushes and Percussion
251- Traditional Celtic Percussion
262- Great Country Drums with Shannon Forrest
275- Retro 60s Drums
276- Pop Percussion
277- Pop and Rock Drums with Shannon Forrest
288- Southern Pop Drums with Land Richards
290- More Pop Percussion Singles
308- Djembe and more with with Keita Ogawa
316- More Southern Pop Drums with Land Richards
396- Wes Little Singer-songwriter mallets & cajon
401- Modern Jazz Drums with Mike Clark: Fusion & Funk
402- Modern Jazz Drums with Mike Clark: Swing & more
443- Miscellaneous Modern Grooves

The Directory is correct and has all the other realtrack files there from the previous releases.

Anyone have any idea what is going on? Have I done something wrong, or could it be a bug in the new 2025 software? Any help would be appreciated. Thought i'd post here, as i'm in Australia and BIAB help is open from 11:00pm until early morning here. I'll try and get in early in the morning, but was hoping someone can point me in the right direction to hopefully solve this issue.

Band-in-a-Box for Macintosh
Joined: Apr 2017
Posts: 1,768
Expert
Offline
Expert
Joined: Apr 2017
Posts: 1,768
Quote
The directory is correct…
Probably not.

This is normally caused by BIAB not knowing where those files are. Check your path in the window. Post a screen shot and one of us might see the problem.


BIAB 2024 Audiophile Mac
24Core/60CoreGPU M2 MacStudioUltra/8TB/192GB Sequoia, M1 MBAir, 2012 MBP
Digital Performer11, LogicPro, Finale27/Dorico/Encore/SmartScorePro64/Notion6 /Overture5
Band-in-a-Box for Macintosh
Joined: Oct 2022
Posts: 7
P
Newbie
OP Offline
Newbie
P
Joined: Oct 2022
Posts: 7
Originally Posted by Mike Halloran
Quote
The directory is correct…
Probably not.

This is normally caused by BIAB not knowing where those files are. Check your path in the window. Post a screen shot and one of us might see the problem.

The directories are correct, as far as I can see. They are pointed to the same folder I have used for 2023 and 2024 BIAB. I've attached a picture from the Set Realtracks and Realdrums screen, you can see it finds 4,084 realtracks in there and the folder is 150+ gigs.

The logfile of "Yellow and green" messages mentions the following (This was the first bootup) - but it is the same for following rebuilds:

[Linked Image - Only viewable when logged in]

Quote
- No additional styles need to be added. Completing the process. [4-7-25 18:35:07]
- 768 styles are being processed. [4-7-25 18:35:07]
- Updating List of RealTracks [4-7-25 18:35:02]
- Updating List of RealDrums [4-7-25 18:34:44]
- Rebuilding/Updating list of RealTracks and Drums... [4-7-25 18:34:44]
- Completed... Total Styles found =766 Elapsed Time is 41.5 seconds. [4-7-25 18:33:28]
- Counting the styles... [4-7-25 18:33:28]
- Rebuilding the Genre and Categories Counts... [4-7-25 18:33:28]
- Eliminating Duplicate Listings... [4-7-25 18:33:28]
- Saving Files... [4-7-25 18:33:28]
- Setting Number of Styles... [4-7-25 18:33:28]
- 12358 styles sorted and data valid (code=setsortdataforStylZ) [4-7-25 18:33:28]
- Indexing sort data... [4-7-25 18:32:48]
- Setting order Numbers... [4-7-25 18:32:48]
- Updating Master styles list for new styles found, please wait (about 30 seconds). Setting style exists... [4-7-25 18:32:47]
- Updating Master styles list for new styles found, please wait (about 30 seconds). Setting style exists... [4-7-25 18:32:47]
- Updating List of RealTracks [4-7-25 18:32:19]
- Updating List of RealDrums [4-7-25 18:32:19]
- Rebuilding/Updating list of RealTracks and Drums... [4-7-25 18:32:19]
- Time to scan unknown VST plugins = 3038 ms [4-7-25 18:28:43]
- Time to scan known VST plugins = 0 ms [4-7-25 18:28:43]
- Time to scan AU plugins = 32 ms [4-7-25 18:28:43]
- Time to scan ALL plugins = 3070 ms [4-7-25 18:28:43]
- Scanning for plugins... [4-7-25 18:28:40]
- TMacAudioInput.StartInputThread: success [4-7-25 18:28:40]
- TMacAudioInput.Init: input stream flags adjusted 9 [4-7-25 18:28:40]
- TMacAudioInput.Init: input stream sample rate 44100 [4-7-25 18:28:40]
- TMacAudioInput.Init: input stream bits 32 [4-7-25 18:28:40]
- TMacAudioInput.Init: input stream flags 9 [4-7-25 18:28:40]
- Band-in-a-Box is running in trial mode. It needs to be activated within 29 days to be fully functional. To activate now, click on this message or go to [main menu]-Help-Activate. [4-7-25 18:28:40]
- Band-in-a-Box is running in trial mode. It needs to be activated within 29 days to be fully functional. To activate now, click on this message or go to [main menu]-Help-Activate. [4-7-25 18:28:40]
- Bootup was slower this session only, because RealTracks and RealDrums lists needed to be rebuilt [4-7-25 18:28:39]
- Bootup time in millseconds =13,352 [4-7-25 18:28:39]
- Bootup is slower, this session only, due to running this: "Rebuilding list of RealTracks Parents" [4-7-25 18:28:36]
- macOS version 10.20.5 [4-7-25 18:28:35]
**** New Session started at : 4-7-25 18:28:35

Last edited by PWolverine; 07/05/25 07:10 AM. Reason: Added photo into post.
Band-in-a-Box for Macintosh
Joined: Apr 2017
Posts: 1,768
Expert
Offline
Expert
Joined: Apr 2017
Posts: 1,768
[Linked Image - Only viewable when logged in][Linked Image - Only viewable when logged in][Linked Image - Only viewable when logged in]Are you using the Install Manager 1.0.97 or are you doing that manually?

Since the Installer finally works properly, I recommend using that. In the screen shot below, note that there's a new download for the Real Tracks sets in the last couple days.

Double-check to make sure that the path in the installer matches your two Settings windows. Here are mine.


BIAB 2024 Audiophile Mac
24Core/60CoreGPU M2 MacStudioUltra/8TB/192GB Sequoia, M1 MBAir, 2012 MBP
Digital Performer11, LogicPro, Finale27/Dorico/Encore/SmartScorePro64/Notion6 /Overture5
Band-in-a-Box for Macintosh
Joined: Oct 2022
Posts: 7
P
Newbie
OP Offline
Newbie
P
Joined: Oct 2022
Posts: 7
I tried both methods. Initially I did it with the installer, and the path was correct (I'm not new to computers) exactly where you circled... it points to my external USB that I have been using for the last 2 years. When that didn't work, I tried installing it all manually and pointed the three new audio packs to the USB. That still didn't work for me.

You can see in my initial picture, the RealDrums and RealPack are in the same Band-In-A-Box location on the USB, but their own directories. That is where the files are located, and it detects the 4,000 odd Realtracks, I can see them there, and they were all working fine yesterday on the 2024 BIAB program. Only stopped being recognised when I installed 2025.

The directories are the same when you look at them in the confirm REaltrack/Drum folders, the picture I took, and the option screen you have included. I only did mine as it is simpler with one photo, but also shows that it does detect the realtracks there in that screen, where as in yours it doesn't have that information. I figured that was handy to see and know, since initially BIAB detects that the realtracks are there, but when I do a build it doesn't seem to find them.

Thats why I thought maybe it is actually a BIAB error in some way, rather than anything else. I'll try and revert back to 2023 and 2024, and see if it finds the files, then maybe upgrade to 2025 rather than install fresh and see what happens. But i'm pretty sure when I went from 2023 to 2024 I did the same thing and did a fresh install.

Band-in-a-Box for Macintosh
Joined: Oct 2022
Posts: 7
P
Newbie
OP Offline
Newbie
P
Joined: Oct 2022
Posts: 7
Just in case, the directory path to my USB is correct, and you can see it in the Install Manager.

[Linked Image - Only viewable when logged in]

[Linked Image - Only viewable when logged in]

[Linked Image - Only viewable when logged in]

So I think the directory is correct in this instance.

Last edited by PWolverine; 07/04/25 11:12 PM. Reason: Modify one photo.
Band-in-a-Box for Macintosh
Joined: Apr 2009
Posts: 1,356
Expert
Offline
Expert
Joined: Apr 2009
Posts: 1,356
Although some here might argue, and it hasn't been an issue the last couple of years, I know this has helped me sort out some weird BIAB missing file issues over the years.

A typical BIAB installation is hundreds of thousands of files and folders and, especially if you are installing a newer versions over an older existing installation (which itself was probably written over an even older existing installation), sometimes file/folder permission errors can crop up.

This is what I have done in the past (which as I said, disclaimer: has helped me). smile

Select the folder of your BIAB installation in the Finder, right-click and do "Get Info" then...
1- click the padlock in the lower right , and enter your password.
2- click the + button in the lower left, select your name from the list, and give yourself "Read & Write" permission.
3- Click the gear icon and apply permissions to all enclosed items.

It will ask "are you sure ?" click yes, and wait a minute or two depending on how may files are in your BIAB folder.
Then I would try to rebuild the RealTrack list and see of your tracks are back.

As I say... I know there are others here who will say this is not necessary (and in theory it shouldn't be necessary).
But, I have had it happen over the years, where one individual installer will change the permissions on one folder and that's all it takes.

Hopefully this helps !

- Jay

Attached Files (Click to download or enlarge) (Only available when you are logged in)
Screen Shot 2025-07-05 at 4.05.57 PM.png (112.91 KB, 28 downloads)

MacPro 5,1/12 core@3.46GHz -- OS X 10.15.7 -- ATI 7970 -- 32 Gig RAM -- Crucial 500GB OS SSD -- Samsung EVO 1TB Audio/Sample SSD -- BIAB 2024 -- Logic Pro X -- Cubase Elements 14 -- Too many plugins
Band-in-a-Box for Macintosh
Joined: Apr 2017
Posts: 1,768
Expert
Offline
Expert
Joined: Apr 2017
Posts: 1,768
Jay has a point, this can easily be a Permissions issue. In Sonoma and Sequoia, it is not always enough to grant full permissions to youur remote drive. You may also have to drill down to the folder and do the same.

Run GetInfo on your external drive, then do the same on your folder. Click on your Owner name, then click on Apply to enclosed items in the drop-down and click ok in the popup window. Make sure that Ignore Ownership is also checked.

[Linked Image - Only viewable when logged in]


BIAB 2024 Audiophile Mac
24Core/60CoreGPU M2 MacStudioUltra/8TB/192GB Sequoia, M1 MBAir, 2012 MBP
Digital Performer11, LogicPro, Finale27/Dorico/Encore/SmartScorePro64/Notion6 /Overture5
Band-in-a-Box for Macintosh
Joined: Oct 2022
Posts: 7
P
Newbie
OP Offline
Newbie
P
Joined: Oct 2022
Posts: 7
Thanks Mike and Jayo for giving it a go and spending your time helping me out, it really is appreciated.

Still couldn't get it to recognise the RealTracks. I ran BIAB off the USB and it recognised them all. Tried installing 2023 over the top and it still wouldn't recognise them all. Just for whatever reason it wouldn't recognise those realpacks installed on my local Macbook. Beats me as to why.

I ended up fixing the problem by totally uninstalling BIAB, including deleting the PG MUSIC in the Library/Application Support folder. Then I backed up my 2023 UltraPak+ HD to my NAS and the 256gig USB-C I use to run BIAB, as I wanted to keep that HD as an unused backup for emergencies (which just came in handy) and just have a second backup on my NAS - though it took a good 4-5 hours to copy everything over to each device with all those 100,000's of files. Installed the 2003 UltraPak+ from the USB, keeping all the Realtracks/Drums on the USB and that detected everything fine it recognised all the RealTracks after the complete wipe.. so used the install manager then to upgrade it all to 2024, and that was fine, and finally 2025 which now all seems fine.

I'm not sure where things went awry, but really do appreciate the time and effort both of you put in to try and help me out. So big thanks to both of you. Regarding the permissions, it was odd as my local copy didn't have my user account in the permissions and it told me I had custom permissions. I added my admin account to it, but unfortunately that didn't solve it, it was a great option to check that I didn't think about. But all back up and running now.

Last edited by PWolverine; 07/05/25 09:58 PM. Reason: punctuation / addition text.
Band-in-a-Box for Macintosh
Joined: Apr 2009
Posts: 1,356
Expert
Offline
Expert
Joined: Apr 2009
Posts: 1,356
Great to hear that you are back up and running man !

Sorry it took so much work for you to get back working again, but thanks for letting us know.

- Jay


MacPro 5,1/12 core@3.46GHz -- OS X 10.15.7 -- ATI 7970 -- 32 Gig RAM -- Crucial 500GB OS SSD -- Samsung EVO 1TB Audio/Sample SSD -- BIAB 2024 -- Logic Pro X -- Cubase Elements 14 -- Too many plugins
Previous Thread
Next Thread
Go To

Link Copied to Clipboard
ChatPG

Ask sales and support questions about Band-in-a-Box using natural language.

ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.

PG Music News
Video: Band-in-a-Box® 2025 for Mac®: VST3 Plugin Support

Band-in-a-Box® 2025 for Mac® now includes support for VST3 plugins, alongside VST and AU. Use them with MIDI or audio tracks for even more creative possibilities in your music production.

Band-in-a-Box® 2025 for Macs®: VST3 Plugin Support

Video: Band-in-a-Box® 2025 for Mac®: Using VST3 Plugins

Join the conversation on our forum.

Band-in-a-Box 2025 for Mac Videos

With the release of Band-in-a-Box® 2025 for Mac, we’re rolling out a collection of brand-new videos on our YouTube channel. We’ll also keep this forum post updated so you can easily find all the latest videos in one convenient spot.

From overviews of new features and walkthroughs of the 202 new RealTracks, to highlights of XPro Styles PAK 8, Xtra Styles PAKs 18, the 2025 49-PAK, and in-depth tutorials — you’ll find everything you need to explore what’s new in Band-in-a-Box® 2025.

Reference this forum post for One-Stop Shopping of our Band-in-a-Box® 2025 Mac Videos — we’ll be adding more videos as they’re released!

Band-in-a-Box 2025 for Mac is Here!

Band-in-a-Box® 2025 for Mac is here, packed with major new features and an incredible collection of available new content! This includes 202 RealTracks (in Sets 449-467), plus 20 bonus Unreleased RealTracks in the 2025 49-PAK. There are new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 4, two new sets of “RealDrums Stems,” XPro Styles PAK 8, Xtra Styles PAK 19, and more!

Special Offers
Upgrade to Band-in-a-Box® 2025 for Mac with savings of up to 50% on most upgrade packages during our special—available until July 31, 2025! Visit our Band-in-a-Box® packages page for all the purchase options available.

2025 Free Bonus PAK & 49-PAK Add-ons
We've packed our Free Bonus PAK & 49-PAK with some incredible Add-ons! The Free Bonus PAK is automatically included with most Band-in-a-Box® for Mac 2025 packages, but for even more Add-ons (including 20 Unreleased RealTracks!) upgrade to the 2025 49-PAK for only $49. You can see the full lists of items in each package, and listen to demos here.

If you have any questions, feel free to connect with us directly—we’re here to help!

Band-in-a-Box 2025 Italian Version is Here!

Cari amici
È stata aggerate la versione in Italiano del programma più amato dagli appassionati di musica, il nostro Band-in-a-Box.
Questo è il link alla nuova versione 2025.

Di seguito i link per scaricare il pacchetti di lingua italiana aggiornati per Band-in-a-Box e RealBand, anche per chi avesse già comprato la nuova versione in inglese.

Band-in-a-Box 2025 - Italiano
RealBand 2025 - Italiano

Band-in-a-Box 2025 French Version is Here!

Bonjour à tous,

Band-in-a-Box® 2025 pour Windows est disponible en Français.
Le téléchargement se fait à partir du site PG Music

Pour ceux qui auraient déjà acheté la version 2025 de Band-in-a-Box (et qui donc ont une version anglaise), il est possible de "franciser" cette version avec les patchs suivants:

BIAB 2025 - francisation
RealBand 2025 - francisation

Voilà, enjoy!

Band-in-a-Box 2025 German Version is Here!

Band-in-a-Box 2025 für Windows Deutsch ist verfügbar!

Die deutsche Version Band-in-a-Box® 2025 für Windows ist ab sofort verfügbar!

Alle die bereits die englische Version von Band-in-a-Box und RealBand 2024 installiert haben, finden hier die Installationsdateien für das Sprachenupdate:

https://nn.pgmusic.com/pgfiles/languagesupport/deutsch2025.exe
https://nn.pgmusic.com/pgfiles/languagesupport/deutsch2025RB.exe

Update Your Band-in-a-Box® 2025 to Build 1128 for Windows Today!

Already using Band-in-a-Box 2025 for Windows®? Download Build 1128 now from our Support Page to enjoy the latest enhancements and improvements from our team.

Stay up to date—get the latest update now!

Forum Statistics
Forums58
Topics84,220
Posts776,520
Members39,598
Most Online25,754
Jan 24th, 2025
Newest Members
Mathew Helbow, Sarah, GabyBrandan, PierreVW, gestes
39,598 Registered Users
Top Posters(30 Days)
MarioD 147
zedd 113
WaoBand 99
DC Ron 89
rsdean 86
nonchai 83
Today's Birthdays
Scotty, ThomasCriver
Powered by UBB.threads™ PHP Forum Software 7.7.5