Previous Thread
Index
Next Thread
Print Thread
Go To
RealBand
Joined: Feb 2014
Posts: 18
A
Enthusiast
OP Offline
Enthusiast
A
Joined: Feb 2014
Posts: 18
So this is my problem...

Everytime I try to save a WAV file the program freezes or just crash.
I recorded a guitar track on ProTools and so I upload this track into RealBand.
Same BPM - 125!
So I opened the chord wizard...made ajustments I ask to save the file and ... crash, freezes, boom...you named.

***YES - I have the last update installed.

***All I want from RealBand is: Recognize the chords and then save them as Acid Files (it does that with UserTracks and RealTracks).

***I have not this problem when the file (track) is generated by the program itself (using realtracks or usertracks).

I NEED SOME SERIOUS HELP ON THIS CAUSE I AM IN THE MIDDLE OF A RECORD SESSION.

Many thanks to all !!!

Last edited by ammfonseca; 02/17/16 03:31 AM.
RealBand
Joined: Jun 2012
Posts: 18,452
Veteran
Offline
Veteran
Joined: Jun 2012
Posts: 18,452
ammfonseca

It may be that the problem is not RealBand itself, but a missing codec on your computer.

Do you have any other application that can save as a WAV file, perhaps Audacity?

It would be a good idea to try to create a WAV file (with the same settings as RealBand) using a different program, and see if you get any errors from that.

I have seen issues with creating MP3 files when the correct MP3 codecs were not installed.







BIAB & RB2024 Win.(Audiophile), Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors, AKG K271 Studio H'phones
RealBand
Joined: Feb 2014
Posts: 18
A
Enthusiast
OP Offline
Enthusiast
A
Joined: Feb 2014
Posts: 18
Hi there,

Yes...I already did that by using Sound Forge and also Mixcraft and ProTools too ... to save as WAV file. Just to remember this file is a WAV file I recorded using ProTolls.
All my UserTracks I recorded using ProTools.

Same problem...

Also now I tried to open a SGU (BB file) with RealBand and it just crash.
Theres is something real wrong here...

RealBand
Joined: Jun 2012
Posts: 18,452
Veteran
Offline
Veteran
Joined: Jun 2012
Posts: 18,452
When it crashes, does it produce a Stack Dump? Does it produce an error message with an opportunity to report the issue to PG Music Support?


BIAB & RB2024 Win.(Audiophile), Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors, AKG K271 Studio H'phones
RealBand
Joined: Jun 2012
Posts: 18,452
Veteran
Offline
Veteran
Joined: Jun 2012
Posts: 18,452
And what version of Real Band are you using?


BIAB & RB2024 Win.(Audiophile), Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors, AKG K271 Studio H'phones
RealBand
Joined: Feb 2014
Posts: 18
A
Enthusiast
OP Offline
Enthusiast
A
Joined: Feb 2014
Posts: 18
I am using the new one 2016..upgraded from 2015 and all updates installed.
It freezes as soon as I hit the "Save As" button...
It just freezes and stays "like" thinking...and thinking...and it goes on and on. I need to Press (Ctrl+Alt+Del) to leave (exit) the program.


For the SGU files...doesn´t matter...anyone...I ask to open the SGU file, it opens that information page (that one that looks like a note page) and stays there forever.

I did everything I could.
I am using this since 2011. Upgrading full packages every single year and now this!


Last edited by ammfonseca; 02/17/16 03:28 AM.
RealBand
Joined: Feb 2014
Posts: 18
A
Enthusiast
OP Offline
Enthusiast
A
Joined: Feb 2014
Posts: 18
Any idea ??? smile

RealBand
Joined: Jun 2012
Posts: 18,452
Veteran
Offline
Veteran
Joined: Jun 2012
Posts: 18,452
Presumably, you are running as Administrator? (Right-click desktop icon, select Run As Administrator)

And you have RealBand installed in a top-level folder? (e.g. C:\RealBand\)

Have you tried saving to a different format to see if you get the same or a different error?

Which of the Save options are you using?

Attached Files (Click to download or enlarge) (Only available when you are logged in)
2016-02-18_10-00-44.jpg (90.91 KB, 94 downloads)

BIAB & RB2024 Win.(Audiophile), Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors, AKG K271 Studio H'phones
RealBand
Joined: Dec 2013
Posts: 2,732
Veteran
Offline
Veteran
Joined: Dec 2013
Posts: 2,732
I didn't see anything about audio interface/sound card either.

What are you using? Has it been connected and working for long?




Steve

BIAB/RB 2022, Pro Tools 2020, Korg N5, JBL LSR 4328 Powered Monitors, AKG/Shure Mics.
PC: Win11 PRO, 4 TB M2 SSD, 2 TB HD, 128 GB Memory
RealBand
Joined: May 2000
Posts: 21,657
Veteran
Offline
Veteran
Joined: May 2000
Posts: 21,657
You can try renaming these two files in your Realband folder:
RB.CFG
Realband.ini

Restart Realband .. you'll have to go through and check things like a new install, but it should 'reset' everything. RB will recreate the files.
Try exporting.
If it isn't better you can rename those files back, nothing to lose.

Another thing to try; open Task Manager and see if FP32.exe is running in the Processes tab, if it is highlight it and End Task.
Restart RB.

Also, is this a case of a Windows 10/IE with the WMA codec issue?
Can Media Player play WMA files? Can you export to WMA (Merge Audio and DXi to WMA)?


Last edited by rharv; 02/18/16 02:24 PM.

Make your sound your own!
.. I do not work here, but the benefits are still awesome
RealBand
Joined: Apr 2011
Posts: 7,313
Veteran
Offline
Veteran
Joined: Apr 2011
Posts: 7,313
Originally Posted By: sslechta
I didn't see anything about audio interface/sound card either.


At this stage in his process, would the sound card matter? This transaction would be from software to hard drive with no sound involved and just through his USB cable. He is just trying to render to a wav file.

Can you save to a compressed (mp3) file as a test and tell us if you can do that?


I am using the new 1040XTRAEZ form this year. It has just 2 lines.

1. How much did you make in 2023?
2. Send it to us.
RealBand
Joined: Feb 2014
Posts: 18
A
Enthusiast
OP Offline
Enthusiast
A
Joined: Feb 2014
Posts: 18
Hi guys, thanks for help me.

I am using Windows 7.
Never had any problem before (saving to WAV).
What I see is...RealBand 2016 has too many bugs to be fixed yet.

Unfortunately I went back to BIAB and RealBand 2015 and everything seems to work fine right now.

For the last 4,5 years I paid for full upgrade but honestly I will not do it anymore.


Last edited by ammfonseca; 02/19/16 05:19 AM.
RealBand
Joined: Jun 2012
Posts: 18,452
Veteran
Offline
Veteran
Joined: Jun 2012
Posts: 18,452
Hi ammfonseca

If reverting to 2015 solved (stopped) the problem, then you should definitely report this to PG Music Support.


BIAB & RB2024 Win.(Audiophile), Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors, AKG K271 Studio H'phones
RealBand
Joined: Jun 2012
Posts: 18,452
Veteran
Offline
Veteran
Joined: Jun 2012
Posts: 18,452
Also, it's a pity you didn't answer some of the questions that the forum members asked.

E.g.:

Presumably, you are running as Administrator? (Right-click desktop icon, select Run As Administrator)

And you have RealBand installed in a top-level folder? (e.g. C:\RealBand\)

Have you tried saving to a different format to see if you get the same or a different error?

Which of the Save options are you using?

Attached Files (Click to download or enlarge) (Only available when you are logged in)
2016-02-18_10-00-44.jpg (90.91 KB, 43 downloads)

BIAB & RB2024 Win.(Audiophile), Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors, AKG K271 Studio H'phones
RealBand
Joined: Jun 2012
Posts: 18,452
Veteran
Offline
Veteran
Joined: Jun 2012
Posts: 18,452
Earlier, you mentioned:
Originally Posted By: ammfonseca
Hi there,

Yes...I already did that by using Sound Forge and also Mixcraft and ProTools too ... to save as WAV file. Just to remember this file is a WAV file I recorded using ProTolls.
All my UserTracks I recorded using ProTools.

Same problem...


1:
Does "Same problem..." mean that WAV file doesn't work in ProTools also?

2:
If you want to save Acid information, you should do this from the Render menu. You can even add Acid information to an existing WAV file.

Attached Files (Click to download or enlarge) (Only available when you are logged in)
2016-02-20_14-04-29.jpg (101.38 KB, 42 downloads)

BIAB & RB2024 Win.(Audiophile), Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors, AKG K271 Studio H'phones
RealBand
Joined: Feb 2014
Posts: 18
A
Enthusiast
OP Offline
Enthusiast
A
Joined: Feb 2014
Posts: 18
Hi VideoTrack,
I am sorry for not repling all the questions. As I told you before, I am in the middle of a full session (arrangement,recording,mixing) so as you know when someone is paying.. LoL ... the only thing you do not have is time.

About your question the installation is Ok.
I do this since 2011 so the install process is not the problem.
About saving - WAV only. Tried all the saving options ( WAV only ) and same problem happens.

Last edited by ammfonseca; 02/19/16 09:58 PM.
RealBand
Joined: Feb 2014
Posts: 18
A
Enthusiast
OP Offline
Enthusiast
A
Joined: Feb 2014
Posts: 18
1:
Does "Same problem..." mean that WAV file doesn't work in ProTools also?


Works perfectly (ProTools, Mixcraft, Sony etc.)
I used ProTools to record the guitar track.

2:
If you want to save Acid information, you should do this from the Render menu. You can even add Acid information to an existing WAV file.


Yes you can but it's pretty weird cause I just ask to save this simple WAV file ( remember the file is already WAV even before going to RealBand) and the whole software freezes and the only way youhave to leave is by pressing Ctrl+Alt+Del .

RealBand
Joined: Feb 2014
Posts: 18
A
Enthusiast
OP Offline
Enthusiast
A
Joined: Feb 2014
Posts: 18
I didn't see anything about audio interface/sound card either.

What are you using? Has it been connected and working for long?


I do not use BIAB or RealBand connect to anything. Both are used on my laptop for some production and creation purposes only (arrangements, realtracks etc).

No needed to have an interface connected to RB or BIAB cause the studio interface is AVID/ProTools for recording.

For all mixing (in the box) I transfer the files to Harrison MixBus 3.

RealBand
Joined: Feb 2014
Posts: 18
A
Enthusiast
OP Offline
Enthusiast
A
Joined: Feb 2014
Posts: 18
Just went back to 2015 again and it works fine.

RealBand
Joined: Jun 2000
Posts: 1,812
J
PG Music Developer
Offline
PG Music Developer
J
Joined: Jun 2000
Posts: 1,812
I'm not currently able to duplicate any freezing problem when opening up an SGU or MGU. Does it really happen with any MGU or SGU?

If you could send me a link where I could download .SEQ file in which the Save As issue occurs, it may be helpful toward resolving it. Thanks.


Jeff Yankauer
Previous Thread
Next Thread
Go To

Link Copied to Clipboard
ChatPG

Ask sales and support questions about Band-in-a-Box using natural language.

ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.

PG Music News
Video: Making a Song with Band-in-a-Box®, ChatGPT, and Synth V

Take your Band-in-a-Box® project to a whole new level when you incorporate ChatGPT and Synth V to add lyrics and vocals to your song!

We wanted to demonstrate how this is done with our video, where we show you how to go from nothing to a finished "radio ready" modern pop song by combining the features of Band-in-a-Box®, ChatGPT, and Synth V!

Listen to the finished song, so you get a listen to the finished product: https://demos.pgmusic.com/misc/behindthefame.m4a

If you like it, watch the video. Either way, let's hear your comments!

Henry Clarke: Revolutionize Your Band-in-Box® Tracks with Regenerating Function

One of the new features added with Band-in-Box® 2024 is the Tracks Window, which will look familiar if you've worked with other DAWs.

Henry Clarke explains why he loves the Re-generation function within the Tracks Window in their video Revolutionize Your Band-in-Box® Tracks with Regenerating Function.

Watch video.

Learn even more about what the Tracks Window can do with our video Band-in-a-Box® 2024: The Tracks Window.

User Video: Next-Level AI Music Editing with ACE Studio and Band-in-a-Box®

The Bob Doyle Media YouTube channel is known for demonstrating how you can creatively incorporate AI into your projects - from your song projects to avatar building to face swapping, and more!

His latest video, Next-Level AI Music Editing with ACE Studio and Band-in-a-Box, he explains in detail how you can use the Melodist feature in Band-in-a-Box with ACE Studio. Follow along as he goes from "nothing" to "something" with his Band-in-a-Box MIDI Melodist track, using ACE Studio to turn it into a vocal track (or tracks, you'll see) by adding lyrics for those notes that will trigger some amazing AI vocals!

Watch: Next-Level AI Music Editing with ACE Studio and Band-in-a-Box


Band-in-a-Box® 2024 German for Windows is Here!

Band-in-a-Box® 2024 für Windows Deutsch ist verfügbar!

Wir waren fleißig und haben über 50 neue Funktionen und eine erstaunliche Sammlung neuer Inhalte hinzugefügt, darunter 222 RealTracks, neue RealStyles, MIDI SuperTracks, Instrumental Studies, "Songs with Vocals" Artist Performance Sets, abspielbare RealTracks Set 3, abspielbare RealDrums Set 2, zwei neue Sets von "RealDrums Stems", XPro Styles PAK 6, Xtra Styles PAK 17 und mehr!

Paket | Was ist Neu

Update Your PowerTracks Pro Audio 2024 Today!

Add updated printing options, enhanced tracks settings, smoother use of MGU and SGU (BB files) within PowerTracks, and more with the latest PowerTracks Pro Audio 2024 update!

Learn more about this free update for PowerTracks Pro Audio & download it at www.pgmusic.com/support_windows_pt.htm#2024_5

The Newest RealBand 2024 Update is Here!

The newest RealBand 2024 Build 5 update is now available!

Download and install this to your RealBand 2024 for updated print options, streamlined loading and saving of .SGU & MGU (BB) files, and to add a number of program adjustments that address user-reported bugs and concerns.

This free update is available to all RealBand 2024 users. To learn more about this update and download it, head to www.pgmusic.com/support.realband.htm#20245

The Band-in-a-Box® Flash Drive Backup Option

Today (April 5) is National Flash Drive Day!

Did you know... not only can you download your Band-in-a-Box® Pro, MegaPAK, or PlusPAK purchase - you can also choose to add a flash drive backup copy with the installation files for only $15? It even comes with a Band-in-a-Box® keychain!

For the larger Band-in-a-Box® packages (UltraPAK, UltraPAK+, Audiophile Edition), the hard drive backup copy is available for only $25. This will include a preinstalled and ready to use program, along with your installation files.

Backup copies are offered during the checkout process on our website.

Already purchased your e-delivery version, and now you wish you had a backup copy? It's not too late! If your purchase was for the current version of Band-in-a-Box®, you can still reach out to our team directly to place your backup copy order!

Note: the Band-in-a-Box® keychain is only included with flash drive backup copies, and cannot be purchased separately.

Handy flash drive tip: Always try plugging in a USB device the wrong way first? If your flash drive (or other USB plug) doesn't have a symbol to indicate which way is up, look for the side with a seam on the metal connector (it only has a line across one side) - that's the side that either faces down or to the left, depending on your port placement.

Forum Statistics
Forums66
Topics81,848
Posts737,980
Members38,598
Most Online2,537
Jan 19th, 2020
Newest Members
WesleyHowie, 3DGtrman, longus, Jase Oz, RWSwan
38,598 Registered Users
Top Posters(30 Days)
MarioD 177
rsdean 119
dcuny 108
DC Ron 107
Today's Birthdays
There are no members with birthdays on this day.
Powered by UBB.threads™ PHP Forum Software 7.7.5