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#530992 04/01/19 01:24 AM
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hitsman Offline OP
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Hi All,Havent been in my studio for sometime ill health again,,Ive just tried to playback some songs I had recorded but there is a drag on the them.I tried to adjust latency but the problem still persists..Hope you can help why this is happening..Thanks Frankie


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Me too and/or crashing

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Hi Frankie,

Can you explain in more detail what you mean by "drag"? We need some more information so that we can understand what you are experiencing. Also, are you playing a keyboard or MIDI controller through BIAB?

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Noel


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Hello hitsman,

I'll keep an eye out for your answers to Noel96's questions as I would have asked them myself as discovery questions, but can you also let us know what version year you are using for Band-in-a-Box? We have some really great resources online via our FAQ for technical assistance, and knowing what version you're using can help us narrow down how to help or direct you.

You can find our full tech support FAQ here should you need it: https://www.pgmusic.com/techfaq.htm

You'll want to look under the Windows section and click on the link that states your version year, or let us know which version you're using and further elaborate on the issue you're having. That way we can try and link you to a more specific section of the FAQ.

If the FAQ doesn't answer your questions and you're not having any luck, please feel free to reach out to our tech support department directly using our live help, which you can find the green button for our Live Help at the top right hand corner of any PGMusic web page.

Tech support is available Mon-Fri from 10am-4pm PST via Live Help, or you can try the 1-866-983-2474 number within the same hours previously mentioned. You can also send an e-mail to support@pgmusic.com. We have a 0-2 business day turn around time for tech support e-mails.

We hope this helps!


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Ember
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Hi Noel,Ive got the ultraplus 2014 biab..what happens I play back a songs Ive recorded on biab and it breaks up like latency.Ive looked at the latency required for it and is the correct one.Im not playing a keyboard or mid controller I use all the instruments in biab and just do a mix..Cheers Frankie


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Hi Ember..I think Ive answered those questions to Noel hopefully he can sort my problem out.. if not I will go to the links you posted up Cheers Frankie


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What driver are you using? Is it an ASIO driver and is that where you adjusted the latency settings? This sounds like a buffering issue maybe?


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It is normal with some sound cards to lower latency when recording and raise it back on playback. Yes, is this an ASIO driver?

And just to be clear, we are talking about playing back a BIAB song IN BIAB, correct?


BIAB 2024 Win Audiophile. Software: Studio One 6.5 Pro, Swam horns, Acoustica-7, Notion 6; Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus Studio 192, Presonus Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors
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Matt..VT mme not ASIO..tried it with ASIO still problem..Matt playback on a biab song any of them..it is buffering that's the word I was trying to find..The latency it says is the correct one I did try altering it but still the problem exists


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Originally Posted By: hitsman
Hi Noel,Ive got the ultraplus 2014 biab..what happens I play back a songs Ive recorded on biab and it breaks up like latency.Ive looked at the latency required for it and is the correct one.Im not playing a keyboard or mid controller I use all the instruments in biab and just do a mix..Cheers Frankie


Hi

You use the terms latency and breaking up in the same sense :
They are not in fact one is the opposite of the other.
Breakup is caused by too small an audio buffer so increase by say 50 at a time.
Latency is audio being out of sync with midi is caused by buffer size and round trip time in and out.
To sum up :
The larger the buffer the less the stutter and break up . but the greater the Lateny
And visa versa.

See this thread here. On break up and check your synth settings for buffer size.

https://www.pgmusic.com/forums/ubbthreads.php?ubb=showflat&Main=75936&Number=530019#Post530019

Mike
PS

By the way the latency settings in BIAB only effect the visual display that you see in notation and chord sheet to make them appear in step .
They do not alter the round trip time in and out of your synth. The only way to do that is with buffer sizes or faster drivers like asio if you can.
An external midi synth or module connected to the midi driver will have near enough Zero. Where as a virtual synth running in the the pc will req some buffer for when the pc is busy doing other things like running the program, and any external task (anti virus etc)

Last edited by Mike Head; 04/04/19 11:16 AM.

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