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#108360 - 03/12/11 10:55 AM [Foro para el usuario de Band-in-a-Box en Español] Devolución-cambio de paquete
Registered: 03/12/11
Posts: 14
pgabriel Offline
Newbie

Registered: 03/12/11
Posts: 14
Hola.Un saludo.Paso a comentar,mi problema.
Adquirí hace 3 dias,via ¨download¨,el paquete BIAB 2010.5 Megapak,para mac.El programa,me encanta,pero el paquete,me parece demasiado retringido,en cuanto a contenido.No es una crítica.Depende de lo que cada uno espere,por lo que paga.Hay otros paquetes,para todos los gustos,imagino.
El caso es,que dicho paquete,personalmente,se me queda muy corto,para mis necesidades.Con lo cual,he mandado un mail a sales@pgmusic.com,solicitando,bien la devolución,o, (preferentemente),un cambio de paquete,a Ultraplus Pak,abonando la diferencia.Eso fué hace 2 dias,pero todavía no he obtenido respuesta.No estoy seguro de si atienden en español(les he adjuntado una traducción relizada mediante Google),por lo cual,me dirijo a este foro,para ver si me pueden aclarar algo,ya que no estoy muy seguro de adonde dirigirme,en mi idioma(¿el teléfono,lo atienden en español?)....
Por otro lado,quisiera saber,si cuando salga BIAB 2011 para mac,la actualización será gratuíta,ya que entiendo,que en caso negativo,acabaría pagando mucho mas que un usuario de Windows,por el mismo producto(o parecido,ya que en mac,ni siquiera trae la aplicación Real Band,o no me consta).
Reitero,que no es una crítica.El programa esta muy bien(si lo tienes completo.Y es eso,lo que pretendo.La devolución,sería,para comprar el Ultraplus Pak).
Si alguien me puede ayudar,con este tema,se lo agradecería.Y si lo hicieran en un periodo de tiempo breve,lo agradecería doble,para disipar la incertidumbre).Y para poder usar BIAB,con todo su potencial.
Muchas gracias,de antemano.
Espero que mi próxima aparición en este foro,sea para comentar las maravillas de este programa(y de su departamento de ventas en español,espero)

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#108361 - 03/12/11 08:00 PM [Foro para el usuario de Band-in-a-Box en Español] Re: Devolución-cambio de paquete [Re: pgabriel]
Registered: 11/29/10
Posts: 21
Loc: Asturias (España)
Julius Offline
Enthusiast

Registered: 11/29/10
Posts: 21
Loc: Asturias (España)
pgabriel, por mi experiencia son gente muy competente en tema de envíos y atención al cliente. Los plazos de entrega son rídiculamente cortos y las veces que he mandado mails a Carlos o moderadores de este foro he sido, en la mayoría de los casos, bien informado y en un tiempo razonablemente corto. Confío en que soluciones tus problemas pronto, más aún si vas a adquirir la versión Ultrapack. Yo estoy encantado con mi versión para Windows. Suerte y espero que lo resuelvas cuanto antes.

Un saludo

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#108362 - 03/13/11 06:47 AM [Foro para el usuario de Band-in-a-Box en Español] Re: Devolución-cambio de paquete [Re: Julius]
Registered: 03/12/11
Posts: 14
pgabriel Offline
Newbie

Registered: 03/12/11
Posts: 14
Gracias,Julius.
Me tranquiliza saber,que la gente esté contenta,en ese sentido,y que me digas que son eficaces,para resolver este tipo de cuestiones.
Imagino,entonces,que me he dirigido,a donde debía.....

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#108363 - 03/17/11 06:37 PM [Foro para el usuario de Band-in-a-Box en Español] Re: Devolución-cambio de paquete [Re: pgabriel]
Registered: 03/12/11
Posts: 14
pgabriel Offline
Newbie

Registered: 03/12/11
Posts: 14



Bueno.
Pues....les he mandado otro mail.Y esta vez,me han contestado enseguida,alguien que habla algo de español,y ya estoy en vias de solucionarlo.
Gracias,a todos.
Un saludo.

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#108364 - 03/17/11 09:40 PM [Foro para el usuario de Band-in-a-Box en Español] Re: Devolución-cambio de paquete [Re: pgabriel]
Registered: 11/29/10
Posts: 21
Loc: Asturias (España)
Julius Offline
Enthusiast

Registered: 11/29/10
Posts: 21
Loc: Asturias (España)
Me alegro. Si el sistema post-venta funciona salimos todos beneficiados!

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#108365 - 05/06/11 08:20 PM [Foro para el usuario de Band-in-a-Box en Español] Re: Devolución-cambio de paquete [Re: pgabriel]
Registered: 09/09/09
Posts: 933
Loc: Venezuela
CarlosEArellano Offline
Productor Musical

Registered: 09/09/09
Posts: 933
Loc: Venezuela
Cita:




Bueno.
Pues....les he mandado otro mail.Y esta vez,me han contestado enseguida,alguien que habla algo de español,y ya estoy en vias de solucionarlo.
Gracias,a todos.
Un saludo.




Hola, PGabriel. Disculpa el retraso. ¿Ha sido ya solucionado tu requerimiento? en caso contrario, hazmelo saber , que ya estoy de vuelta en el foro.

Saludos

Carlos
_________________________
Carlos Eduardo Arellano
www.carlosarellano.com/music

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#108366 - 05/10/11 06:44 PM [Foro para el usuario de Band-in-a-Box en Español] Re: Devolución-cambio de paquete [Re: CarlosEArellano]
Registered: 03/12/11
Posts: 14
pgabriel Offline
Newbie

Registered: 03/12/11
Posts: 14

Problema solucionado,gracias al traductor de Google,y muy buena disposición,por parte de la gente de PG.
Gracias,en cualquier caso

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PG Music News
Add-ons Special EXTENDED! Xtra Styles PAK 9 & Loops-with-Style PAK 2...

There's still time to SAVE when you SUPERCHARGE your Band-in-a-Box® 2020 UltraPAK, UltraPAK+, or Audiophile Edition with 200 new RealStyles with Xtra Styles PAK 9, and 100 NEW Loops & 50 NEW Styles with Loops-with-Style PAK 2!!

We've EXTENDED our special until JULY 15TH!

Xtra Styles PAK 9 includes deep-south New Orleans gospel, a country soul groove, a psychedelic pop ballad, action-sequence cinematic metal, a Cajun jaw harp boogie, post-punk folk rock, quarter-feel jazz blues, several modern jazz styles, a modern Celtic folk reel, multiple 6/8 grooves, and so much more! There's a MultiStyle in every genre, and our biggest MultiStyle has a total of ten substyles! Add it to your collection today for just $29 (reg. $49)!

Loops-with-Style PAK 2 includes 50 new Styles & 100 new Loops to add to your Band-in-a-Box® collection! There are two new genres: gospel and funk, and we've added to the selection for electronic, hip hop, jazz, pop, R&B, rock, and world! Purchase Loops-with-Style PAK 2 on sale for only $19 (reg. $29)!

Already have a few of our Xtra Styles PAKs? Top up now - each of our 9 Xtra Styles PAKs are just $29 (reg. $49)! Don't have any, and want them ALL? Grab all during our sale for just $199 (reg. $349)!

Learn more about Xtra Styles PAKs for Band-in-a-Box and listen to demos here.

More information on Loops-with-Style PAKs can be found here.

Mac user? Click here for OS specific purchase links.

DAW Plugin FAQs Resource!

We've added a new Band-in-a-Box DAW Plugin for Mac FAQ to our FAQ and Knowledge Base Forum - make sure you check it out!

This is where we'll be sharing any solutions we discover for frequent problems reported while working through our DAW Plugin tech support.

Like this post from Andrew: StylePicker does not see my styles and RealTracks, or they are showing as N/A.
Click here for the solution.

Windows user? Click here for your forum links.

Add-ons Special Almost Over! Xtra Styles PAK 9 & Loops-with-Style PAK 2...

There's still time to SAVE when you SUPERCHARGE your Band-in-a-Box® 2020 UltraPAK, UltraPAK+, or Audiophile Edition with 200 new RealStyles with Xtra Styles PAK 9, and 100 NEW Loops & 50 NEW Styles with Loops-with-Style PAK 2!!

We've EXTENDED our special until JULY 15TH!

Xtra Styles PAK 9 includes deep-south New Orleans gospel, a country soul groove, a psychedelic pop ballad, action-sequence cinematic metal, a Cajun jaw harp boogie, post-punk folk rock, quarter-feel jazz blues, several modern jazz styles, a modern Celtic folk reel, multiple 6/8 grooves, and so much more! There's a MultiStyle in every genre, and our biggest MultiStyle has a total of ten substyles! Add it to your collection today for just $29 (reg. $49)!

Loops-with-Style PAK 2 includes 50 new Styles & 100 new Loops to add to your Band-in-a-Box® collection! There are two new genres: gospel and funk, and we've added to the selection for electronic, hip hop, jazz, pop, R&B, rock, and world! Purchase Loops-with-Style PAK 2 on sale for only $19 (reg. $29)!

Already have a few of our Xtra Styles PAKs? Top up now - each of our 9 Xtra Styles PAKs are just $29 (reg. $49)! Don't have any, and want them ALL? Grab all during our sale for just $199 (reg. $349)!

Learn more about Xtra Styles PAKs for Band-in-a-Box and listen to demos here.

More information on Loops-with-Style PAKs can be found here.

Mac user? Click here for OS specific purchase links.

An Updated Band-in-a-Box® 2020 for Mac is Here!

The latest Band-in-a-Box 2020 update announcement is HUGE!

With this updated version, easily find your (purchased) Xtra Styles PAK 9 RealStyles in the updated StylePicker window, [ctrl] and [shift] shortcut keys will allow you to open your RealDrums picker and preferences windows with one 'click', there are improvements to Bar Based Lyric entry, stable playback of style demos, the UPDATED DAW Plugin is included, and more!

The updated DAW Plugin 2.9.41 adds additional and redesigned action buttons, refined DAW syncing, Chord Sheet enhancements, improvements to MultiRiffs, RealTracks, RealDrums, and MIDI features, and so much more!

We've made a video that highlights all the changes to the DAW Plugin with build 2.9.41: Watch it...

Learn more about the newest Band-in-a-Box® 2020 for Mac b412 and download here.

Updated Band-in-a-Box® 2020 and VST DAW Plugin for Windows!

Did you see the latest build update announcement for Band-in-a-Box® 2020 for Windows?

It’s PACKED with powerful updates, including additional RealCharts, improved RealStyles demos, language support, and significant additions and improvements to the DAW Plugin!

The updated DAW Plugin 2.9.41 adds additional and redesigned action buttons, refined DAW syncing, Chord Sheet enhancements, improvements to MultiRiffs, RealTracks, RealDrums, and MIDI features, and so much more! In fact, we’ve made a video that highlights all the changes to the DAW Plugin with build 2.9.41: Click here to check it out.

Learn more about the newest Band-in-a-Box® 2020 b724 for Windows and download it here.

#TipTuesday Band-in-a-Box® Online Manuals - An Excellent Resource!

The Band-in-a-Box® program manuals are available on our Support page - what an excellent online resource to help you get the most out of the program!

Head to our Support | Online Manuals page and you'll have access to both a PDF and an online program manual for Band-in-a-Box® 2018-2020 and RealBand 2018-2020!

Bookmark www.pgmusic.com/manuals/ today!

Review - Xtra Styles PAK 9 for Band-in-a-Box® 2020

Remember that wonderful review of Band-in-a-Box® 2020 for Mac we received last month from "Dr. Dave" Walker, Band-in-a-Box 2020 for Mac … WOW!?

Well, Dr. Dave is at it again! He's had a chance to work with the newest Xtra Styles PAK 9, and shares his thoughts in his recent Xtra Styles PAK 9 for Band-in-a-Box 2020 – Worth It? post at Dr. Dave On Music - make sure you check it out!

Sneak peak...
...PG Music has gone deeper into several styles, using more or fewer instruments, adding unexpected ones, and giving some surprising make-overs. Others are more focused versions of particular styles with more extreme attention to the best of that genre. Other ones combine styles that sound great, such as adding a banjo to a rock or blues track, or a jazz sax to a folk style. There are many wonderful combinations to try out that will expand any songwriter or arranger’s palette. These are the things that make certain songs stand out, and experimenting with them is not just fun (a lot of fun!) but it will expand your horizons on what is possible and even excellent. For instance, my light jazz arrangement worked very well as a country song, which floored me, and also as a folk-alt-jazz fusion. One sax solo was worth the price of admission alone, as it sounds terrific in any of the arrangements.
-"Dr. Dave" Walker

Again we say, "Thank you for the review Dr. Dave!" - we really enjoyed reading this enthusiastic review!

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