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#199065 03/24/13 11:56 AM
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I've been using RB almost daily for the past few weeks with no problems.

Suddenly today when I try to play a song it goes OK for about 15-18 measures... then the sound starts fluctuating 2 seconds on... 2 seconds off... 2 seconds on... 2 seconds off

once this happens, RB is locked up so tight that even task manager can't shut 'er down.

I've returned to factory settings multiple times. As I write this, the hard drive is defragging.

Any ideas?

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You wouldn't happen to have a wireless internet card would you? Those things are notorious for causing timed dropouts as they poll your devices.


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First thing I always ask myself is what changed?

Did you install anything, add a device to your network, put a new bulb in the fridge ..


Make your sound your own!
.. I do not work here, but the benefits are still awesome
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Quote:

First thing I always ask myself is what changed?




OK, we've ruled out the possibility that my underwear somehow caused it...

Quote:

Did you install anything, add a device to your network, put a new bulb in the fridge ..





last thing I remember changing is that I switched from an M-audio device to a Focusrite Scarlett... but that was several weeks ago, and it has been working well until now.


the defrag finished up and the problem persists.

it doesn't have a wireless network card.

Projects with a lot of tracks are what's failing... even if all but one is muted. I tried several projects with only 3 tracks and they played fine.

I'll go back and see what kind of effects I have on all those tracks....

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Hi Pat.

Have you tried going to ACTION - TEST AUDIO PERFORMANCE ? It might be useful to see what the theoretical track count is showing.

One of the things that I've noticed is that using sub-groups is very processor intensive. Could it be something like that?

ROG.

EDIT - Do you have the CPU usage indicator displayed on the toolbar. That would tell you if it's a processor problem.

Last edited by ROG; 03/25/13 02:19 AM.
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High Track count with many audio effects can cause streaming problems. I have found that running the RB program on C Drive, the development seq on an external drive and the Temp file on another external drive all helps. Changing the track buffer size also sometimes helps. Even so I still get problems from time to time.

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Quote:

Hi Pat.

Have you tried going to ACTION - TEST AUDIO PERFORMANCE ? It might be useful to see what the theoretical track count is showing.



nope.. haven't tried that... but I will after work

Quote:

One of the things that I've noticed is that using sub-groups is very processor intensive. Could it be something like that?




there are no sub groups

Quote:


EDIT - Do you have the CPU usage indicator displayed on the toolbar. That would tell you if it's a processor problem.



good idea. I'll try that

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Quote:

High Track count with many audio effects can cause streaming problems. I have found that running the RB program on C Drive, the development seq on an external drive and the Temp file on another external drive all helps. Changing the track buffer size also sometimes helps. Even so I still get problems from time to time.




I've had problems before when using some effects, and I thought that's what it was... but the worst offender has NO effects at all... just a bunch of generated tracks waiting to be trimmed down.

I do have RB on one drive and the projects on another... I'm not sure where the temp files are stored. Good point... I'll check that.

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Have you tried turning your underwear inside out yet? That way you get an extra month's usage.

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Ok, i have the same issue. Only RB, all else is fine.. Tried everything (so far) gave up for now and now am useing my work 16gb 64 bit machine Dell. Not quite legal according to our IT policy ....

I have never Hard booted a PC so many times in my life !!,!

As far as i know i have not installed anything, wifi is off, defragged etc. no luck. Now i am gathering my strength to try again soon.
Guess who will be tracking this thread closely


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You can check audio temp folder location in the Audio-Prefs section.
You can browse to a different folder to assign a different one.


Make your sound your own!
.. I do not work here, but the benefits are still awesome
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Quote:

Have you tried turning your underwear inside out yet? That way you get an extra month's usage.



But of course! I should have realized that since it works for socks it would also work for other articles of clothing!

I'll start changing them monthly (whether they need it or not)

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Quote:

I do have RB on one drive and the projects on another




What drive are the offending files on?
Is it USB/internal/network/flash/system .. ??

Any clues may help.

The reason I asked what had changed is because you mentioned a 2 second interval .. which seems like a trial software type interrupt. A system interrupt should be much smaller.

Strange behavior indeed, if you haven't changed anything.
Did you try a simple reboot?

My system at work was showing no signs of stress (measurement wise) but performing slowly. About 10AM I rebooted it for the first time in weeks and performance is much better. I think maybe it had bloated up on cached data and updates waiting to be installed (or rejected).

The processor was showing 2% use and the memory only 40% before reboot .. but it was performing poorly.
After rebooting, the processor now reads the same, as does memory, but the system responds much better now.
Sometimes it's the simple things that work.


Make your sound your own!
.. I do not work here, but the benefits are still awesome
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I have found that the 2013 version of RB seems very touchy when used with some Effect plugins in Windows 7. In particular, PGMusic RTA which is unusable and AmpliTube3 which can lock up the complete system requiring frequent hard boots.

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Quote:


What drive are the offending files on?
Is it USB/internal/network/flash/system .. ??



the project hard drive is a 2nd regular-type hard drive mounted inside the case (not USB, flash or network)
I changed the TEMP directory from a folder on the system hard drive to a folder on the project hard drive, but it didn't solve the problem

Quote:

Any clues may help.


I'm not quite sure what is crucial information.... especially since small projects still work.

Quote:

The reason I asked what had changed is because you mentioned a 2 second interval .. which seems like a trial software type interrupt. A system interrupt should be much smaller.



I didn't time it, but the interval was longer than a sputter and shorter than 3 seconds

Quote:

Strange behavior indeed, if you haven't changed anything.



one thing that did change... I was burning CDs to play on the car, and between CDs when the tray was open, I got up to do something and my sleeve caught the tray and pulled it off the track. But the CD drive isn't in use when I'm using RB, so My thinking is that it isn't causing the problem. Also, that happened a few weeks ago, and RB has worked fine until this past weekend.

Quote:

Did you try a simple reboot?



yeah, several times (and not by choice... PC was THAT locked up...)

Quote:

My system at work was showing no signs of stress (measurement wise) but performing slowly. About 10AM I rebooted it for the first time in weeks and performance is much better. I think maybe it had bloated up on cached data and updates waiting to be installed (or rejected).

The processor was showing 2% use and the memory only 40% before reboot .. but it was performing poorly.
After rebooting, the processor now reads the same, as does memory, but the system responds much better now.
Sometimes it's the simple things that work.



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Pat,
Have you considered placing the .seq file in a dropbox so perhaps someone else can determine if the problem is with the file itself and not your machine?


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If it is like mine the problem is not in the seq file. My system is on the new 2013 drive and i am using one of the now older usb drives for my data.
When i plugged those two into my work machine - no problems ..

I suspect "something" in memory hijacking processors? Mine stutters once or twice and locks up the pc. Even the task manager cannot get RB to close down .....


I'm doing allright for Country Trash ....

I used to care, but things have changed (Bob Dylan)

BIAB 2022W + RB
M-Audio FastTrack C600, Rode NT2-A
Digitech VoiceLive 4

Epiphone Sheraton, Ibanez 12str, Washburn 6str, Cort 6Str Nylon
Yanagisawa Tenor Sax

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Quote:

Pat,
Have you considered placing the .seq file in a dropbox so perhaps someone else can determine if the problem is with the file itself and not your machine?




yes, but as a last effort. I still have a few things to try.

Tonight I'll go back to the M-Audio interface and see if it has the same problem. If it doesn't, then I'll suspect the focusrite driver

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If the CD drive is locked in some kind of cycle, this may actually be the problem.
Is it stuck in the open position and trying to close and read??

You never finished your description of the current state of the CD drive. Is it still connected to the system with the tray off track? Does it whir, or the light come on?


Make your sound your own!
.. I do not work here, but the benefits are still awesome
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Quote:

If the CD drive is locked in some kind of cycle, this may actually be the problem.
Is it stuck in the open position and trying to close and read??

You never finished your description of the current state of the CD drive. Is it still connected to the system with the tray off track? Does it whir, or the light come on?




good point. I didn't hear any noise or see any lights, but I went to device manager and disabled it anyway.
Still crashed.

Changed from Focusrite driver to M-audio driver.
still crashed.

changed from ASIO to MME
still crashed.

tested audio performance... it said I should be able to play 91 mono tracks at a time (problematic project has 7 tracks)

when I CTRL-ALT-DEL'ed to stop the freeze, I got a message saying "bbw2.exe is preventing windows from shutting down" ... but I'm not running BBW, just real band.

I clicked the DETAILS button and it said APPHANGB1, REALBAND.EXE, hang signature 92e5 hang type 0

when the PC rebooted, I got a blue screen of anger

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