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#368187 10/01/16 01:00 PM
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bin using biab for dozens of years. recently purchased mixer to feed biab background rhythm from laptop thru mixer into sound system. All of a sudden music will lose temp, speed up or quit all together in middle of song. very disconcerting when playing along as soloist to audience. Have changed drivers in computer, but problem persists. Often it does not show up until later in the performance, e.g. runs well for an hour then starts to crater. need help urgently. Traditionally mixer used by live musicians to feed sound through amp. Because biab is computer generated music, can there be a conflict coming out computer thru mixer. any help or advise greatly appreciated.

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Welcome to the forum.

I do not think the mixer has anything to do with it. If your problems started with the new mixer, that's likely a coincidence. I suspect your laptop, either hardware or software running on it.

Bear in mind we are fellow users. You can always call PG Music Support if we can't figure this out.

Could you please tell us some info so we can get started?

Windows or Mac? And what version operating system?
What version of BIAB?
What kind of laptop, and what is the soundcard?





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Windows 10 2016 BIAB, Will advise type of Laptop, but it is less than 1 yr old. Thx so much for responding, as we are totally at sea on this. We have used BIAB for at least a decade, changing up to the newest model as they come out. It has always been a totally dependable system upon which to build our music until very recently. We have changed sound cards and upgraded drivers. It is so strange that the problem started when we added the mixer.

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“It is so strange that the problem started when we added the mixer.”


Not enough information, as Matt said. What was your signal path before you got the mixer? What is your new signal path? How are you routing the signal from the laptop to the mixer?


The BIAB tracks are actually slowing down?


Regards,

Bob

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flugelboneman,

Welcome to the forum.

Do you always perform at the same location? Are all your equipment plugged into the same power receptacle? Are you using an extension cable from the power receptacle to your equipment location for power?

I suspect your equipment is experiencing a power issue. If your equipment is receiving power from multiple receptacles then there may be a ground or phasing issue between the power circuits. If you are using an extension chord the cable may be too small for the amount of current your equipment requires.


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Hi Bob

Thx for ur interest. We have performed at many venues, but power source usually good. We do use an ext cable but is is short and wide in diameter. I guess the issue is that BIAB has been consistently excellent for decades. Recently, we changed computers and added the MG10 Yamaha mixer. Those are the two variables recently. We currently are having the computer examined for adequate drivers and sound cards. We are told that the MG10 mixer is a good product and , probably not the culprit, and we agree that it is unlikely that the mixer has contributed to the problem. As also mentioned before, it is unsettling to be rolling along on a song, doin our thing when the background rhythm provided by BIAB goes wonky, either changing tempo or quitting altogether.

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“...either changing tempo or quitting altogether.”

That's the bizarre thing. Jim's suggestion is a possibility – power can fluctuate wildly. Do any of your amps or stage lights dim when BIAB goes wonky?

It's not the mixer. It's a good little board. How are you sending the BIAB signal from the laptop to the mixer? Miniplug? USB? Balanced XLR?


Regards,


Bob

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Yamaha MG series are not USB.


Does the noise in your head bother me ?
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No power fluctuations. We connect with USB.

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Originally Posted By: flugelboneman
No power fluctuations. We connect with USB.



How do you make the USB connection? Can you list the inputs/outputs?

Last edited by 90 dB; 10/02/16 02:01 PM.
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The MG10XU series does have USB with stereo send/return. It uses ASIO drivers.

I recently read of two other USB mixers experiencing the same drop out issues. One was the new Soundcraft Multitrack mixers and I don't recall the other brand but both brands experienced issues as the poster described and the fix for both was to replace the original USB cable with high quality USB cables designed for audio transfer.

The poster may want to give that a try.

Charlie


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Man. I have both Yamaha and Soundcraft mixers. eek

Fortunately, they are a bit more high end, and have never given me problems. Good call on the USB cable Charlie.


Regards,

Bob

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thx Charlie,very good advice, will make the change.

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Thanks Bob and flugefboneman. Hope that's all it turns out to be.


Charlie


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Originally Posted By: Charlie Fogle
Thanks Bob and flugefboneman. Hope that's all it turns out to be.


Charlie




The USB cable might be bad, but I still don't see loss of data transfer causing audio to "lose temp, speed up or quit all together in middle of song."

Maybe the signal coming in and out, or static, but "speed up"? That's weird.


Regards,

Bob

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Originally Posted By: 90 dB
Originally Posted By: Charlie Fogle
Thanks Bob and flugefboneman. Hope that's all it turns out to be.


Charlie




The USB cable might be bad, but I still don't see loss of data transfer causing audio to "lose temp, speed up or quit all together in middle of song."

Maybe the signal coming in and out, or static, but "speed up"? That's weird.


Regards,

Bob


I agree. But maybe it sputters like a water hose when it's pushing air and water??

A poor quality cable and poor connections could introduce interference that the cable would transfer down the cable the same as data. The data would not necessarily be lost but maybe delayed which would compress it into following data that could sound like a skip (dropout) or the data sped up the same as water in a hose will burst out under the pressure of being pushed by air and exit the hose at a higher rate of speed than the normal water flow.

I would start with the cable since the issue is similar to others symptoms that replacing the cable solved the issue but the mixer could be bad or the computer could have a problem. It could be as simple as a buffer setting isn't correct, bad driver, memory issue.

It will be interesting to see what actually solves the problem. I hope the poster keeps the forum updated.


Last edited by Charlie Fogle; 10/03/16 03:26 AM.

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Really makes you miss the old acoustic days, no? grin

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Charlie, what are the electrons doing while they are delayed?


BIAB 2024 Win Audiophile. Software: Studio One 6.5 Pro, Swam horns, Acoustica-7, Notion 6; Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus Studio 192, Presonus Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors
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Not sure Matt. Electrons are above my pay grade and in another department. I was just passing office gossip. <g>

I was trying to dazzle Bob with Science.... My science - not the real thing - you outed me.....


Charlie


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We gonna switch the usb cable. Will let u know how we make out. When we get to Carnegie Hall we don't want our backup to back up.

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