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Other PG Music Programs
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Joined: Nov 2016
Posts: 3
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OP
Newbie
Joined: Nov 2016
Posts: 3 |
I installed the Jazz Master Class program Volumes 1 and 2 on my Windows 7 Professional laptop but the program won't open when I click on it. It acts like its going to start up bur it never does.
I thank you for your help.
Kurt
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Other PG Music Programs
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Joined: Jul 2000
Posts: 26,073
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Veteran
Joined: Jul 2000
Posts: 26,073 |
Welcome to the forum.
I don't have that program, but have a few general suggestions.
First, reboot (clears Windows resources) and try starting it again.
Try running the program as Administrator.
If no success, consider an uninstall & reinstall.
Is this a download? Try downloading again.
Did it ever work, or is this a new purchase?
We are only fellow users here. If no one else can recognize and solve your problem, you should call PG Music Support. See the Support tab above for various ways to do that.
Good luck!
BIAB 2024 Win Audiophile. Software: Studio One 6.5 Pro, Swam horns, Acoustica-7, Notion 6; Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus Studio 192, Presonus Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors
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Other PG Music Programs
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Joined: Nov 2016
Posts: 3
Newbie
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OP
Newbie
Joined: Nov 2016
Posts: 3 |
Hi Thanks for the reply I downloaded it to an older computer and the software works just fine, but I want it on my newer computer because that is where my band-in-a-box and other musical software is.
Are there any programs that could prevent the software from opening?
Thanks
Kurt
Last edited by kurt50; 11/24/16 05:48 PM.
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Other PG Music Programs
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Joined: Jul 2000
Posts: 26,073
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Veteran
Joined: Jul 2000
Posts: 26,073 |
Did you install it into the /Program Files folder(either one if 64-bit Windows)? That is a known problem.
BIAB 2024 Win Audiophile. Software: Studio One 6.5 Pro, Swam horns, Acoustica-7, Notion 6; Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus Studio 192, Presonus Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors
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Other PG Music Programs
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Joined: Nov 2016
Posts: 3
Newbie
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OP
Newbie
Joined: Nov 2016
Posts: 3 |
It's installed in the /Programs Files (x86) Folder . I'll check that out
Thanks
Kurt
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Other PG Music Programs
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Joined: Jul 2000
Posts: 26,073
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Veteran
Joined: Jul 2000
Posts: 26,073 |
We know that location is trouble for BIAB. I'm just mentioning this as a possibility because I don't know about your program.
BIAB 2024 Win Audiophile. Software: Studio One 6.5 Pro, Swam horns, Acoustica-7, Notion 6; Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus Studio 192, Presonus Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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