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#423405 - 07/27/17 02:20 PM [PowerTracks Pro Audio] Power Tracks 2014 crashes in Windows 10
Registered: 07/24/17
Posts: 4
rewind Offline

Registered: 07/24/17
Posts: 4
When I switched from Windows 7 to Windows 10 many of midi files caused the program to crash. I talked to support many times, most treated me like I was an idiot, but some tried to help. One guy convinced me to upgrade from 2011 to 2014, $150 dollars later and no help. One of their people told me to delete my sysex messages from a midi file and this worked program didn't crash. The problem is almost all my files have sysex messages. I finally went on ebay and bought a computer with Windows XP and everything works fine. I can't believe no one else has this problem.

I believe their must be a setting in Windows 10 that doesn't allow outside sysex messages, but I can't find it and microsoft help is non existent.

Anybody here got any ideas, I would love to have this program work on my newer computer also.

Thanks- Rewind

#423444 - 07/27/17 11:37 PM [PowerTracks Pro Audio] Re: Power Tracks 2014 crashes in Windows 10 [Re: rewind]
Registered: 10/31/08
Posts: 13872
Loc: Australia
Noel96 Offline

Registered: 10/31/08
Posts: 13872
Loc: Australia
One guy convinced me to upgrade from 2011 to 2014, $150 dollars later and no help.


I don't understand this comment. Are you saying that someone from PG Music suggested that you upgrade from PT 2011 to 2014 and that it cost you $150 to do that?

If that's the case, it seems unusual since the whole program is $50 new (without an upgrade).

In relation to Windows 10, try these couple of settings and see if they help...

1. Right-click your startup icon.

2. Select "Properties".

3. Under the "Compatibility" tab, set the 'Compatibility Mode' so that the programs runs compatible with Windows XP (service pack 2 or 3).

4. Also under the "Compatibility" tab, activate the option "Run this program as an administrator".

These setting might work.

Let us know how you go.


#433695 - 10/16/17 07:25 AM [PowerTracks Pro Audio] Re: Power Tracks 2014 crashes in Windows 10 [Re: Noel96]
Registered: 07/24/17
Posts: 4
rewind Offline

Registered: 07/24/17
Posts: 4
Thank you for your response. You are right about price, I also purchased some add on's. Your suggestions didn't work but I noticed Windows 10 wasn't listed in compatible programs. I also have same program on older computer using windows p pro andit works perfect. I have narrowed problem down to the fact that the only midi programs that crash the program have sysex messages in them. If the program doesn't have any sysex messages then it works. Are you aware of any changes I can make in Windows 10 to allow outside sysex messages to be received? Sent question to microsoft and never got an answer. thanks for any suggestions.


#433713 - 10/16/17 09:06 AM [PowerTracks Pro Audio] Re: Power Tracks 2014 crashes in Windows 10 [Re: rewind]
Registered: 12/20/00
Posts: 10774
Loc: Pensacola, Florida
jford Offline

Registered: 12/20/00
Posts: 10774
Loc: Pensacola, Florida
What specific synth/hardware are you driving that you require SysEx in your MIDI files?

Does that synth work otherwise with your Win10 configuration?

HP Win10Pro-64, 8GB
ASUS Win10Pro-64, 16GB
HP Win7Pro-64, 8GB

H/W-Behringer U-Phoria UMC404HD, Casio Kbds
S/W-BB/RB2018/Sonar/Reaper/Studio One/Samplitude/MixBus/Notion/Finale/Noteworthy/NI Komplete/Halion/Garritan/IK

#433715 - 10/16/17 09:11 AM [PowerTracks Pro Audio] Re: Power Tracks 2014 crashes in Windows 10 [Re: jford]
Registered: 07/24/17
Posts: 4
rewind Offline

Registered: 07/24/17
Posts: 4
I'm using a Roland Sound Canvas 88 pro. I have no problems using an old computer with XP it only happens when I use on new computer with Windows 10.


PG Music News
With Band-in-a-Box®, Making Music Has Never Been Easier!

We came across this recent post, Music Making Software: Record, Edit, Create and Share Your Own Songs, which includes Band-in-a-Box® in their list of software you'll need to record and edit your own songs!

One of our favourite products, and one that doesn’t seem to come up much in discussions about music making software, is Band-In-A-Box from PG Music. This is probably the longest established and certainly one of the most popular music making software packages of all time. Already packed with features, the latest version has added functions that in our opinion make this an essential buy for musicians in any genre, for keyboard players, guitarists, singers, in fact any musician looking for an outstanding tool to make the most of their creative ideas.

The Download Manager - Band-in-a-Box® for Windows

The "Download Manager" within Band-in-a-Box® for Windows is a great tool to confirm or help with the installation of your Band-in-a-Box® for Windows program!

What does the Download Manager do?
Automatically installs Band-in-a-Box® content (RealTracks, RealDrums, etc.) in the background, so you don't have to sit there the whole time! It can also confirm that you've completely installed your purchase.

How do you use it?
Within the program, go to Help | Utilities | Run Download/Install Manager now. Using your activation code, the program will analyze the installation folders, and list anything that still needs to be downloaded and installed.

Learn more about the Download Manager with this tutorial, or check out the topic within the Online Manual.

Band-in-a-Box® for Windows Online Manual - Chord List & Shortcuts

Visit the Chord List of our Online Manual, and you'll see all the chords that can be used within the program! The list includes a few Tricky Chords and Shortcut Chords that you may find useful too!

Tricky Chords:
C5b This is "C flat 5." It is spelled this way to avoid confusion.
C2, C5, C4, C69, C7alt, Cm7#5
You can type C-7 for Cm7 (i.e. use the minus sign) or C7-9 for C7b9.

Shortcut Chords
If you enter a lot of songs, you will appreciate these shortcut keys.
J = Maj7
H = m7b5 (H stands for Half diminished)
D = dim
S = 7sus

There's even information on how to add your own chord shortcuts - check it out!

Video Request Answered - Creating Intros, Bridges, and Endings in Band-in-a-Box®

Check out the newest support video created by Kent that explains how to create intros, bridges, and endings in Band-in-a-Box®! Click here to view...

The Band-in-a-Box® SongPicker Feature

If you have a folder of songs that you'd always like easy access to within Band-in-a-Box, make sure you familiarize yourself with The SongPicker feature, which access the folder that you choose and lock it to!

Access the SongPicker by clicking on the [Song] button next to the title of the song within the main screen of Band-in-a-Box. The first time the SongPicker is opened, you can choose the folder to use to create the list by selecting [Change] and navigating to your preferred directory. Once chosen, select [OK - Make Song List], and Band-in-a-Box does the rest... the next time you click on [Song], you'll be taken directly to your preferred folder!

Learn even more about this feature within Chapter 5 of our Online Manual, here.

Just Launched - The FAQ and Knowledge Base Forum!

If you have a question (or questions!) about Band-in-a-Box®, PowerTracks, RealBand®, or any other PG Music Inc. product - whether it be technical support or pre-sales, there's now an easy one-stop spot to find the answer - our FAQ and Knowledge Base Forum!

Don't want to read through the 600+ posts? Use the Search FAQ option, and you can choose your key search terms to locate the topic and answer you're looking for!

Common pre-sales questions about our products, ordering, and delivery:

Technical support & troubleshooting by product:
Band-in-a-Box® for Windows
Band-in-a-Box® for Mac
RealBand® for Windows
PowerTracks Pro® Audio for Windows
Other Products

There's even a Request New FAQs forum, if you didn't see your question answered anywhere!

Over 190 Saxophone RealTracks for Band-in-a-Box®!

Today's the day we say "Happy Birthday" to Adolphe Sax, the creator of the Saxophone!
(Adolphe was born November 6, 1814 - 32 years later he patended his saxophone creation!)

We have more than 190 Saxophone RealTracks available for Band-in-a-Box with the following RealTracks Sets - review the complete list here.

Check our our Saxophonist programs for Windows:
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