Originally Posted by ghgtu7yrtfg6e67u
''I haven't seen this problem until whatever it is that you are reporting''.

Well, here's a hint of why the above has occurred: it's because, within the span of six years, you bought all the realtracks. whistle

So therefore if you start BiaB, select Help > What Add-ons do I have, please confirm that the display looks exactly like the highlighted one in this screen capture:
[Linked Image - Only viewable when logged in]

BIAB & RB2024 Win.(Audiophile), Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors, AKG K271 Studio H'phones